SMARTY Reviews 43,928

Switching suppliers was easy and the price is competitive. However, the connection with other users, even Smarty users, does momentarily drop out. This did not happen with BT or EE.

I came from EE and initially some signal strength was poor but it’s improved in the last month I think . I live just SW of London I first joined Smarty because I only require less than 10 G per mont... See more

Easy transfer from previous provider and signal remains reasonably strong in most areas. I have not any concerns as of yet the price charged for the service is competitive and reasonable.

Having moved to Smarty a few months ago I am generally pleased with the service. The change over was efficient and easy to do. Communication from Smarty is good although I don’t find using the chat bo... See more

Done add on for myself and my wife for holiday £15 each wife's credit dissapeared in minutes Done another £15 also gone in no time would not recommend using smarty abroad ridiculous. Why can l not use... See more

Recently moved over to smarty and I have mixed feelings about this network I live in a large town and the signal coverage is poor especially indoors so I have to stand outside in the garden a lot to... See more

I am a new customer 3 months. I like that I am not tied into a contract. The deal i have is a good price & competitive. In most areas the service is good but It is hit & miss at home as I dont live wh... See more

Very efficient when changing over to Smarty from my mobile provider, keeping me informed at every stage. Excellent Sim only deal, very happy with service and price package, saving over £25 per month!

I recently installed a Smarty SIM in my phone to replace my O2 SIM. I was slightly confused when I tried to activate it partly because I already had a Smarty SIM in my tablet. I contacted the Smarty... See more

Initial speeds were good, but more recently noticed a distinctly slower speed and time lapse in calls, very frustrating when trying to deal with orders. Internet access is also slower to a point where... See more

Joined Smarty mobile after being with another provider for many years simply because the signal was non existent.I always have 5G now and never a problem,Easy to set up and I would highly recommend.

Have been using Smarty for some time and I am more than happy with the value of the data plan that I purchase. Yes the network isn’t perfect, but name me one that is. Having dipped in and out for... See more

Fine for years now v bad - rarely get data, (calls, texts ok), bot chat is useless and extremely annoying asking for FIVE items of id AFTER logging in. No options to report a lack of signal. Tried to... See more

Simple and straightforward. Tells me when and how much my plan will role on. Not being tied to a contract is refreshing. I run unlimited data and it's great. Coverage seems to be OK. Used in the USA w... See more

Brilliant good honest sim deal why would you pay a lot of money when you can get smarty sim card for peanuts 80 gig of data unlimited text's and talk time this is a no brainer. If your contract is com... See more

All great- until it's not. My phone service stopped abruptly one day and when I called customer service the next day, I was told maintenance issues meant they couldn't guarantee when it would come ba... See more

I’m very happy with the service I received. The team has been extremely patient, respectful, and very empathetic throughout the whole process. They took the time to listen and helped resolve every i... See more

We purchased a SMARTY sim for our Motorhome so we can use WiFi when on the road and for our Smart Tv. Unfortunately, we are considering cancelling as it hardly picks up a signal. It would appear that... See more

I have been with Smarty for just over 2 years and have found their service excellent. I have a monthly rolling sim with a fixed data allowance which, works well. I have used the phone/sim in many UK... See more

Received a good deal on sim only. Used mainly for streaming in the caravan when we are away but to be honest certainly in Scotland the coverage is pretty poor

The phone service, customer support and value for money are all fine, though not much different from some of their competitors. Last time I checked, their international rates were amongst the bes... See more

Straight forward transfer from EE/BT. Vastly reduced sim only charges. Kept informed of transfer progress. Good monthly billing simple to understand. Would recommend to anyone seeking a sim only... See more

Initially was really pleased with service and the app. Travelling abroad it’s annoying having to amend your settings so your phone will work should just work automatically like on other networks and f... See more

Overall a good service as been received from Smarty. The attraction is a month by month payment and no contract. Smarty did however promise a gift for my partner for referring me and one for me. Not... See more

Excellent help when needed and their app is good too, easy to navigate to what you need. Network reception has also been very reliable. I currently use three different providers and Smarty has come o... See more

Swopped from Vodafone to reduce costs,and I'm not disappointed. Great coverage, great service and quick and smooth swop over on number retention.

Since I've moved to Smarty my connection has been default on several times and I don't know what to do with the Internet and the lower signal even though I am in the City of London.

Unlike EE I'm able t receive calls ,txt messages in my home. Without having t use wifi.I pay alot less for a better service. Internet service is more reliable when use outside. 💯 % happy, and are lo... See more

I want to change my plan with Smarty as my old plan has expired.Try as I might I cannot get access to the plan I want to change to.All that happens on their app is you end up going round in circles, p... See more

3 star rating because no signls and i cant call direct also i paid for the the plsn in whuch i can call unlimited but doesnt work

Was a great company and service but they chose to only support few/newer handsets after the switch-off. My handset is just over 3 years and could be configured for the new service, yet Smarty chose no... See more

So far I am very happy and pleased with Smarty. My payment cost is very reasonable for me, it gives me everything I need in order to maintain mobile phone costs month on month. Long may this continue... See more

Super quality no nonsense value for money ! From my first enquiry through to receipt of my sim car and through 2 years of membership SMARTY have been epic !

Sometimes I have slow internet or haven't at all. But they're trying, and I see their progress. I believe in this company. Service is nice!

best and excellent internet provider of smarty mobile internet we re using from 10 year and best prices of 20 unlimited internet from eu country and united kingdom ... thank you very muc... See more

My wife and I like Smarty, it has as a mobile phone network areas to improve on...when roaming the coverage it offers is not great. It does not cover Turkey at all. But the value for money with... See more

When I speak to friends about what they are paying for their mobile packages and calls I am amazed they are paying so much. A lot of people don't seem to be aware of SMARTY and how much they can save.... See more

Easy to use fantastic service great delivery times just order and a few days later on your doorstep . Thank you

The coverage is so bad hardly any coverage no matter where I am its always on 1 bar or less

Need better signal coverage loss signal quiet often when out and about most shops go in loss signal could be my area but never had problem before i moved to yous cause package deals are outstanding

Been using Smarty for a few years now, very pleased with service, used phone all over Europe highly recommend.

Great service and a quarter of the price from what I was paying from major provider before for same plan . Easy to contact . Will def be staying with smarty from now on.

The best mobile phone network provider I have experienced, so user friendly, thank you so much

Great service for affordable prices. Not being tied into a contract is great.

Simple to join. Great prices and no network coverage issue. Would highly recommend

I already have a data only plan with Smarty which has been up and running for a months without issues; however, I've recently moved from o2 to Smarty and although I had the correct PAC number along wi... See more

I have never had any trouble with the service from smarty in all the years that I've been with the service.

So far ,so good . Trying to work out how to get phone ready for Kenya was stressfull. I find it hard not being able to phone a real person for help.

Very easy to set up cost is very reasonable and have had no issues at all

Great value- flexible plans no contract-great coverage. Informative and easy to use app .Definitely recommend this provider