Done add on for myself and my wife for holiday £15 each wife's credit dissapeared in minutes Done another £15 also gone in no time would not recommend using smarty abroad ridiculous. Why can l not use my 200gb of dadta that l have paid for ridiculous
October 8, 2025
Reply from SMARTY
Good afternoon, John,
Thank you for taking the time to leave SMARTY a review.
We’re sorry to hear about your experience using SMARTY abroad. It can be extremely expensive to use a SMARTY SIM in certain international destinations, and we aim to be transparent about these costs on our website. As we don’t have agreements in place with international providers, we’re unfortunately unable to offer inclusive roaming at this time.
If you’re travelling internationally in the future, it may be worth considering an **eSIM** if your device supports it, as this can often be a more cost-effective option.
after purchasing a voucher we realised we could not use it contacted itison the team sorted it out and gave me a refund this was all done promptly good service hassle free
well laid out web site, easy to use ,great price by comparison .they have bronze, silver and gold policy. only problem I had was the gold option kept disappearing from my screen I would like to have compared them next to each other wise very happy
failure of the 1st engineer to call or notify me when he would attend. on the second attempt to have an engineer out no call again waited a full day for engineer never turned up and no attempt to contact myself. it took 5days to have an engineer attend and 5 calls very disappointed with the service I have received. the call staff where helpful and when I did get an engineer he was great sorted the problem promptly .
January 26, 2023
Reply from CORGI HomePlan
Thanks for taking the time to provide feedback after your engineer visit, John.
We're really sorry to hear about the lack of communication and delays you experienced surrounding your appointment. This is certainly not our usual level of service and we've fed your comments back for future improvements.
If you need any further assistance, please get in touch and we'll be happy to help.
Great staff helpful and plenty of them .no problem's with flights .Hotel was clean tidy and room service 3 time's a week. Hotel was very noisy at night people arguing, talking, moving furniture at all hours this is more the problem of the apartments as everything echo's through them no sound proofing. the beds are terrible you would think they forgot to put a mattress on them.no view from the room or patio large hedge directly in front of it Not good for kids don't even allowed inflatables in the pool
September 24, 2022
Unprompted review
Reply from Jet2holidays
Hello John,
Thanks for taking the time to leave a review.
I'm pleased to read the hotel staff were helpful. Though I'm sorry to learn you experienced some issues during your break.
To allow us to investigate the points you've raised, please kindly send your complaint including your booking reference to trustpilotreviews@jet2.com. A member of our friendly team will then be in touch in due course.
Had no issues at all with using this company product was as it said it would be and delivery was on time took 3 weeks just like it was estimated will use again
Service centre do not communicate with showroom in Glasgow, booked us in at 7pm on a Friday night only to be told when we got there we couldn’t get car as not taxed yet, however we had already changed over insurance. Glasgow manager did sort out a courtesy car for us To get home & return next day to collect car, however ridiculous it got that far as we had travelled far to collect car & had a young child with us, shocking service
November 13, 2019
Unprompted review
Reply from Motorpoint
Good Afternoon John,
Thank you for taking the time to leave us a review today.
I completely agree it is not acceptable and I am very sorry to hear this has happened. Unfortunately human error can cause some issues and all we can do when that happens is do our best to put things right and on this instance as per your review we have supplied a loan car and I can see we also issued a cheque as way of gesture of goodwill. I really do hope you enjoy your car and again my apologies that this happened.