Good and bad
Easy to deal with. The app, dashboard etc is good. Tariffs are clear. Easy to add a few more Gb if run out.
The downside is the 3 signal which in more rural areas has caused problems, basically lack of.
Reply from SMARTY
Hello Brian,
Thank you so much for taking the time to share your feedback. We genuinely appreciate hearing from our customers and value every comment and suggestion. We’re truly sorry for any inconvenience caused by the network issues you’ve experienced and completely understand how frustrating this can be.
We kindly ask you to bear in mind that, as with any network provider, SMARTY cannot guarantee perfect coverage everywhere. Network strength can vary depending on your location and the size or layout of buildings, particularly indoors. Occasionally, signal strength may also fluctuate naturally, which is unfortunately beyond our control.
If there’s anything more we can do to assist you, please don’t hesitate to reach out to our customer care team at: https://smarty.co.uk/contact. We’re here to help and sincerely appreciate your continued support.
-Linsey