Tony

United Kingdom

Reviews

Review of SMARTY


Rated 3 out of 5 stars

Great if you don’t want help

Simple PAC code switch a few minor issues so tried to talk to someone OMG spent literally hours on an online messaging system trying to get past the auto response system and when I did was disappointed with apathy

October 14, 2025
Unprompted review

Reply from SMARTY

Hi Tony,

We’re really sorry to hear that you experienced difficulties with your number transfer and apologise for any inconvenience this may have caused.

When using our web chat platform, please make sure to select the option to speak to a person—this will connect you with an agent as quickly as possible. Wait times can vary depending on demand, and as this is a web chat rather than a live chat, replies may not always be instant.

If you’re still experiencing any issues, please don’t hesitate to get back in touch with us here: https://smarty.co.uk/contact.

We’re always happy to help and want to make sure your experience is as smooth as possible.

-Linsey

Review of Garage Doors Fixed (GDF)


Rated 5 out of 5 stars

Genuine repair service

Wow after various companies just trying to sell me new doors I found a genuine company committed to offering a repair / service option.
I wouldn't hesitate in recommending GDF

October 2, 2025

Review of AIT Home Delivery UK Ltd

Review of CareCo


Rated 5 out of 5 stars

Buy with confidence

Very friendly welcome by Paula who’s priority was obviously ensuring we made a decision on which mobility scooter to purchase based on our requirements not like some showrooms that guide you to the most expensive and are critical of cheaper options. Paula gave us pros and cons of numerous scooters allowing us to try them, her knowledge was great helping us with options to adjust various models etc wouldn’t hesitate to recommend this store and Paula

August 28, 2025

Review of Specialised Covers


Rated 5 out of 5 stars

Simple easy & quick

Ordered online which was a very easy process literally which cover which caravan & done.
Updates on order progress, particularly nice as often you wonder if you’ve been forgotten with some company’s. Delivered significantly quicker than expected.
By far the easiest cover to put on and highly recommended

May 13, 2025

Reply from Specialised Covers

Hi Tony,

Thank you for your feedback. We’re glad the ordering process was easy and that you appreciated the updates throughout. It’s great to hear the cover arrived quickly and was simple to put on. We appreciate your recommendation.

Kind regards,
Specialised Covers

Review of Hive


Rated 5 out of 5 stars

Our first call next time

We experienced problems with the smartphone app not connecting properly to our heating system. We tried the “Switch it off and back on again” but nothing seemed to work.
We rang Hive and within 5 minutes all was sorted great service importantly great understanding of the issue

March 7, 2025
Unprompted review

Reply from Hive

Hello Tony,

We simply love knowing that you got the best service, it is just what we love to hear! Providing top notch service is everything we strive for, so thank you for taking the time to share this feedback and experience with us as it really means a lot.

Kindest Regards ^CM 🧡

Review of Openreach


Rated 5 out of 5 stars

All good except …

All good except being able to reply to text
It required a YES to confirm but after 7 “Delivery failed” messages we gave up and kept out fingers crossed that they turned up as arranged

December 5, 2024
Unprompted review

Review of Virgin Experience Days


Rated 5 out of 5 stars

Simple

Simple selection process
Easy to pay

November 28, 2024

Reply from Virgin Experience Days

We are over the moon to hear you found the ordering process easy Tony - just as it should be! 🛒

Wishing you a lovely experience soon! 💖
Chantelle - ⭐⭐⭐⭐⭐

Review of Smart Pension


Rated 5 out of 5 stars

Great service

Great support total understanding of my situation and without a doubt top class service

November 27, 2024
Unprompted review

Reply from Smart Pension

Hi Tony,

That’s amazing to hear! Thank you very much for your review – we’ll be sure to pass your feedback on to our team and share the great news.

Thanks,

Smart Pension

Review of Nutrition Geeks


Rated 5 out of 5 stars

Ordering was simple

Ordering was simple
Delivery was quick
Prices are very competitive
Look no further

October 19, 2024

Reply from Nutrition Geeks

Hi Tony,

Thank you for your kind review! We're delighted to hear you found our ordering process simple, delivery quick, and prices competitive. We appreciate your positive feedback and are glad you recommend us.

Regards,

Nutrition Geeks

Review of Tamworth Camping


Rated 1 out of 5 stars

AVOID !!

Oct 23 - Purchased Canopy £480 & side panels £230 at NEC show from Tamworth Camping and given £35 discount “If we paid in full and to guarantee a November delivery”
Nov - Canopy delivered but side panels would be Dec
Dec - Sorry now January
Jan - Sorry now February
Feb - Sorry now March
March - Sorry now MAY !
Asked for refund (£230) received £200 with a we’ve taken back £30 of the discount.
Needless to say we wasn’t happy the discount was for paying in full and guaranteed Nov delivery
AVOID Tamworth Camping 🤬🤬🤬

March 18, 2024
Unprompted review

Review of GAME

Review of See Tickets by Eventim


Rated 5 out of 5 stars

Error corrected with hours

Either PC or input error my ticket order was incorrect - I contacted Customer services via their portal and within a couple of hours everything was corrected including a personal email from the person resolving the issue - Many thanks Chloe however you are !

September 7, 2023
Unprompted review

Review of Vision Express


Rated 5 out of 5 stars

Jason

The staff are always helpful and importantly knowledgeable

May 23, 2023

Review of Eflorist


Rated 1 out of 5 stars

Avoid

Awful purchased flowers for my wife for our wedding anniversary, beautiful picture of what appears a large bunch of flowers £24.99

They arrived in a bashed box one colour not worthy of £5 from the local garage

AVOID AVOID AVIOD

March 5, 2021
Unprompted review

Reply from Eflorist

Good morning

Thank you for your feedback. We're sorry to learn of the disappointment you have experienced in sending flowers.

We expect all orders to be made as close to the advertised image as possible. While we do allow for substitutions in our bouquets to account for seasonal variations and stock availability, the flowers should be of the same colour, style, quality and size as the image on the website.

Looking at the history of your order, we can see that a member of our customer service team has contacted yourself regarding this to help resolve this issue.

Sincere apologies for the inconvenience caused.

Kind regards
Eflorist

Review of OVO


Rated 5 out of 5 stars

Faultless

Faultless from switching onwards great rewards app works a treat can’t see us moving anytime soon

December 2, 2020

Review of Vision Express


Rated 5 out of 5 stars

Great service

Great service excellent advice wouldn’t hesitate to recommend this store to others

February 14, 2020
Unprompted review