LI

Lisa

United Kingdom

Reviews

Review of SMARTY

Rated 2 out of 5 stars

We purchased a SMARTY sim for our…Motorhome (mobile data only)

We purchased a SMARTY sim for our Motorhome so we can use WiFi when on the road and for our Smart Tv. Unfortunately, we are considering cancelling as it hardly picks up a signal. It would appear that it’s not as reliable as it’s made out to be.

October 1, 2025
Unprompted review

Reply from SMARTY

Lisa ,

We're sorry to hear the SMARTY SIM's signal strength hasn't met your expectations for reliable WiFi in your motorhome and with your Smart TV. We appreciate you bringing this to our attention, and we'll investigate the network's performance in your area. Thank you for your feedback.

-Nathan

Review of size?

Rated 4 out of 5 stars

Delivery great, packaging - not so.

Online ordering was straight forward and they were delivered early which was good. The only downside was that the trainers were a gift and the box was in an awful condition. The small amount of tissue paper that was inside didn’t cover the trainers and looked like it had been pulled out from the bottom of a bin! Would of been 5* but this let it down for me.

September 13, 2021

Reply from size?

Hello Lisa,
Thank you for your review.
Im sorry to hear that the box for your order was damaged and that the tissue paper in the box wasn't very good.
Please contact onlinereviews@jdplc.com with details of your issue and this reference number (#10005470) and we will do our best to resolve this issue for you.

Many thanks,
Adam,
Size? online review team