No signal
For some reason my signal at my home or anywhere near it is non existent. It has been like this for a few months now. I will be changing provider shortly. I have next to no phone reception and no internet reception either. It used to be fine. And I would have stayed. The user interface is good. But the signal is awful. Travelling around the country it is very patchy compared to other providers.
Reply from SMARTY
Hello Mr Lowe,
Thank you so much for taking the time to share your feedback with us. We really appreciate hearing from our customers and value every comment and suggestion. We’re genuinely sorry for any inconvenience caused by the network issues you’ve experienced and completely understand how frustrating this must be.
As with any mobile network provider, SMARTY cannot guarantee perfect coverage everywhere. Signal strength can vary depending on your location, as well as the size and layout of buildings—particularly indoors. Occasionally, coverage may also fluctuate naturally, which is unfortunately beyond our control.
If there’s anything more we can do to assist you, please do get in touch with our customer care team at: https://smarty.co.uk/contact. We’re always happy to help and sincerely appreciate your continued support.
-Linsey