United Kingdom
Review of SMARTY
I have never had any trouble with the service from smarty in all the years that I've been with the service.
Reply from SMARTY
Thanks for the review! It's great to hear you're enjoying SMARTY 😃. We appreciate you taking the time to share your experience! - Louis
Review of Nordic Spirit UK
Review of hmv (UK)
The delivery was as expected. But my husband seems to think there is a problem with the Dvd as it does not play properly is there a way to get a replacement?
Reply from hmv (UK)
Hi Tazdevil,
Thanks for reaching out to us on here, we're sorry there's a problem with your order though.
If you've tried the usual cleaning of the disc and it still doesn't work, please drop our customer service team an email at website.service@hmv.co.uk and they'll be happy to help with what to do next.
We can't send replacements unfortunately, we'd normally advise popping into your local store to swap it over, which we obviously can't do at the moment so our customer service team will give you all the info to pop it back to us for a refund, leaving you free to re-order.
Thanks for letting us know, we'll sort this out with you asap :-)
