Marion

I am a new customer 3 months. I like that I am not tied into a contract. The deal i have is a good price & competitive. In most areas the service is good but It is hit & miss at home as I dont live where there is a particularly good signal aparently. Calls tend to dip in & out at home depending on what part of the house i am in & I can miss calls but am always alerted when that happens. I am unable to rate customer service as I have not spoken to them.

Katie has been very patient & understanding, talking me through procedures. It's taken some time to end my contract with my current providor but she has kept in regular touch always telephoning on time.

Used this Company for a while now. Prices are especially good. Exceptionally quick delivery.

Love visiting my local Lakeland shop at Bridgemere. Staff always extremely helpful.

Very prompt delivery & excellent customer service

Green Thumb have been looking after my lawn for a number of years. The local team in Newcastle under Lyme are always friendly, accommodating & respectful of my property. They take great pride in their work & are very knowledgeable. Any questions are always answered promptly. I have no hesitation in recommending them.

I wasn't notified my items had been delivered to my local store. So I telephoned customer service who confirmed they were waiting for collection in store. I am very pleased with my items

Dispatched same day & very prompt delivery

Easy to order & prompt delivery

The product was out of stock. I emailed & received a very prompt reply. Easy to order & quick delivery.

Staff at the Trentham Stoke on Trent shop very friendly & helpful. Good choice of products available.

I spoke to 2 advisors Tim & Louisa as I had to ring back with medical information. Both were excellent dealing with my quote.

I recently had to approach the Energy Ombudsman as I was having major problems with my energy supplier. The representative was very understanding & helpful. Explained everything in detail. Reviewed my case in the time specified & delivered a satisfactory resolution. Would definitely use again.

I have purchased from this Company previously. The first handbag I ordered was not suitable. I telephoned asking if I could exchange it for a different style. After some confusion over my exchange & a second telephone call I received my order which I am extremely pleased with. The exchange was completely free. I didn't even have to pay return postage.

Good customer service. Policies were explained in detail and all my questions fully answered. Happy with my purchase.

Maria was very helpful.Unfortunately she was unable to sort out the ongoing problem with my meters due to Scottish Powers'current system. Out of her control or any of the Customer Service team. Scottish Power you need to review your policies & provide better service for your customers.

Delivered on time by a friendly, courteous courier

I had no gas supply. Sent an engineer out within 4 hours & replaced my meter.