HP Envy 6000 – absolute garbage. Worked for a couple of months, then started going offline every week, especially when updates are pushed. The only “fix” is to unplug it and wait forever for it to... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
i have a pro8020, printer is ok but the rest of hp is shit. Why can't i download only a printerdriver and the scannersoftware. No i have to use that not working smart software. I have been trying to... See more
UNable to connect via wifi and the ethernet port would not hold an ethernet cable without a paper clip holding it in ! But despite ethernet cable connection it would only print intermittently. Wh... See more
DO NOT BUY AN HP! I bought one from their OfficeJet Pro 8130e 8 months ago...it worked for 2 months then kaput. Gives me a number of errors, spent hours with support staff who took me around in circl... See more
Their printers are scam. You have to pay to print and each page counts. Even printing with your printer at own home you pay per page with your own papers. It has a lot of bugs and extremely annoying w... See more
I was interested in buying an Envy laptop but wanted to discuss some details with a sales person before purchase. However in normal working hours I first tried phoning and used their ring back facil... See more
HP makes the worst printers on the market. I will never buy one again. They have rendered my printer useless. I was in their auto print cartridge program, then didn't need it anymore. I unenrolled in... See more
Never in the realm of human experience have i ever encountered what I suspect is the most atrociously awful software. The entire HP computer system development 'team' should be sacked without cer... See more
I had called customer support three times back to back and every time I get someone who has lots of background noise (dog barking) to various other noise. The voice quality starts to fail within a min... See more
Down loaded the 'Easy' app and started the wireless connection. Needed permission to use location - shown as 'off' on first screen and can not be changed here - you need to go to security option! Th... See more
Be careful when registering your printer ..i didnt realise i had ticked a box to say i would only use HP cartridges ..totally misleading marketing ..this option should be removed ..now the printer is... See more
Awful!!!! I need to use a printer infrequently, unfortunately I bought a HP. Which needs to run a clean and alignment if not used regularly (if not used every other week. But worst of all trying to... See more
Printer is three years old. Followed all instructions regarding cleaning ink heads etc with limited success. Expensive cartridges - terrible customer service. Will be posted a video online asap showi... See more
HP ENVY INSPIRE 7224E Absolutely useless 1. Driver updates a maximum hell: the HP smart app needs to recognize your printer in order to update driver and very often it doesn't recognize it. You... See more
God What an awful piece of junk After spending 2 hours with chatgpt trying to figure out all the error codes and it not turning on or off or doing anything I wanted it to do. Turns out I can't use... See more
Avoid this company! HP only care about getting your money. Once you've bought a crap product from them,When a problem arises, They simply ignore you, via email, Social media and telephone call... See more
Stay away from deskjet printers. Mine has been trouble since I've had it. Mainly due to printing being switched off remotely for seemingly random issues. I came off their instant ink subscription be... See more
I've tried for 5 days to get advice regarding an error on my HP LaserJet. It is impossible to get to speak to a human, and all other 'AI' and chat advice has been useless. To add insult to injury, I... See more
This company does not deserve loyal customers. I purchased an HP Envy 5530 691cbc many years ago and took out the basic subscription. I generally only do a small number of prints every month and since... See more
Absolute trash printers. The economical ones are not worth it, takes up to 10 printing attempts and you being at the printer to manually feed the paper in. Customer service team can't support well the... See more
In the past a few year, this HP printer turned to my nightmare, various kinds of weird issues and nothing worked even for very basic printing. HP printer is literally crap!!!! They are genius wh... See more
Its the worst product you can ever go for. Will drain your pockets in repairing costs. Very delicate printer. Paper stuck issues , toner issue and absolutely no support from the company HP which de... See more
Bought a new HP Deskjet 2800e printer that wouldn't connect to any device. Previous printer was fine but bulky as it was used professionally and I wanted to downsize after retiring so sold it. Phone c... See more
I purchased a HP Deskjet 4130e printer and It's the worst printer ever made. Had problems from day 1. Brands like HP make such cheap printers and they exploit customers selling ink because half the in... See more
What ever goes right with these printers? It takes approximately 12 minutes for the printer to turn on, you can't turn quiet mode off, it constantly says there is a paper jam when there isn't. The str... See more
HP is atrocious Nothing ever works without some issue, antimarket business model, in fact you know what, I can't be bothered to say any more. Simple. Don't use HP.
I turns out that my HP9120e printer comes with NO ink. They offer a "free" Instant Ink three month trial, but it turns out that if you don't pay to continue they disable any ink you have including the... See more
Another 1* vote for HP. One star is too much. I’ve been tricked into buying a couple of their Printeze that seemed good and they were absolute rubbish. Both are thrown away within one month.... See more
Time wasters , you use half my ink with alignment of the printer. Only so many minutes in a day and yet another company who thinks it's ok to waste them with non consenting alignment. Stop wasting... See more
I came here to vent at the utter pile of excrement that HP printers are and was heartening to see that the rest of the world agrees. I only wish it was possible to have a web browser that automaticall... See more
Do not buy HP they are scammers. Printer (HP envy 6022e) is 8/10 times showing some kind of error and therefore unusable. No accessible customer service (UK), scammed me on the ink subscription and 'c... See more
Bought a printer a year ago, which worked sort of for a year, then I am told it is no longer compatible with my chromebook, which it was when i bought it. Tough luck to me, they told me to print from... See more
Hp product especially printers are the worse piece of shit going, so don't ever think about buying one, if you do you'll regret it big time.
If i could give a minus star I would. The worst possible ordering experience and customer service I have experienced in my entire life. Please don’t use them. I ordered a new printer after seeing my m... See more
Recently bought a Desk Jet 2810e , took ages to set it up , printed ok for a few days but now will not print because it says there is a jam , there is not a jam as it will print web access and test re... See more
I will never buy a HP printer again. There is always something wrong. when I wan't to print something, af few days or weeks after the last print, the printer is oflline, and I have to figure out w... See more
Never ever again would I buy a HP printer, there cartridges are so expensive there plan starts of at 5.90 a month for 10 pages it’s a joke, to buy a ink cartridge without a plan is 37.00 pounds for 10... See more
I bought an HP Deskjet 2800e in May, about three months ago. I downloaded the HP Smart software onto my mobile phone. It seemed to work ok, far from ideal, sometimes it would print with no problem... See more
I cancelled my instant ink subscription and now I can't use my printer anymore. I bought separate ink hp cartridges and it doesn't work anymore.
If there was a 0 rating I’d give it that. They are absolute scammers. Constantly taking money out my account nearly every 2 weeks and I’m not even getting products for it. I got charged £25 today for... See more
I purchased a 2800 E series printer for $50. Took me two hours to get the Wi-Fi direct function to work. (I have no network to access). Instructions were difficult to find and it was a royal pain i... See more
Second HP printer at home, the first one was utterly useless, could never connect wireless too it and kept running out of ink, needed something quickly as could to replace it and bought a smarttank, w... See more
It's a minefield to get and HP Envy printing. HP SMart App doesn't seem to recognise any files other than PDF. After several weeks of messing around every time I want to print, I feel like giving it... See more
Purchased a HP printer and it's been a nightmare from day one. It will randomly stop printing half way through a page the power button will start flashing and eventually it will kick the page out and... See more
Two printers for 3 years, both stoped working with the same issue saying can't connect to the network and unusable. Dont buy HP. Its not ecological to throw away scuh equipment each year because their... See more
Bought one printer,Smart tank 5105,had to take it back because the cartridge wouldnt move to load it.Now i`m taking back the exact replacement.Cartridge moves so i can load it but a software problem i... See more
HP printers are garbage. Stay away. I have a new Desk Jet "All In One". Have had to reinstall the drivers 10 times. It craps out for nothing. Printer ink very expensive. Real garbage product. New prin... See more
If there was a zero or minus rating that would be still too high. My printer was faulty from a few weeks after the purchase. HP dragged out the 'support' until it was out of warranty and then said... See more
i wish i can honestly rate it negative 1 million, ive never been so INFURIATED with a piece of machine my entire life!!!! why have you put a printer behind a pay wall?!?!?!?! it's never printed correc... See more
we live in the age of AI, yet hp deskjet 2700 series are so useless, you have to battle with these machines line in Teminator 2 before you get one page printed
Company details
Information provided by various external sources
1451 The Hewlett-Packard Company or Hewlett-Packard was an American multinational information technology company headquartered in Palo Alto, California.
Contact info
Page Mill Road 1501, 94304, Palo Alto, United States
- hpprinter.com
1.2
Bad
1K reviews
- 5 Stars. Atrocious service
If i could give a minus star I would. The worst possible ordering experience and customer service I have experienced in my entire life. Please don’t use them. I ordered a new printer after seeing my mother in laws but the trouble I had with the order is unbelievable, customer service were absolutely atrocious and getting a refund just dragged on and on. Don’t do it. I went for a Brother printer instead from Viking, it arrived the very next day and is brilliant, far superior service than HP and I thought going direct would have been better than Amazon, Argos, Curry’s etc but how wrong was I
June 23, 2025
Unprompted review
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useless connection
Every time go to use my printer it does not connect...useless
June 16, 2025
Unprompted review
DO NOT PURCHASE DIRECTLY FROM THE CORPORATE OFFICER!
I purchased a Hewlett Packard "all in one printer" directly from the company. The printer did not work. When I described the issue to a company representative, she admitted the printer was broken! I was told by the company representative that I would be charged for the printer if I canceled. I tried to speak to a supervisor, I tried to log a dispute and all was to no avail. No one returned my calls or addressed the issue. If ONLY I had purchased the printer from a local distributor, i.e., Staples, etc! I could have returned the printer for a full refund. Now the company wants to charge me a "cancellation fee". I have never used the printer. After weeks of trying to resolve the issue with the company unsuccessfully, I threw the printer in the trash. NEVER BUY FROM THE CORPORATE OFFICE! Also, be advised that the "customer service representatives" who work with online customers are committed to resolving issues in favor of the company. They are not employed to resolve issues that favor the customer. Most probably, they work on commission.
June 9, 2025
Unprompted review
if i could give no stars i would
if i could give no stars i would. My printer just stops working on a regular basis, trying to get it back on the wifi is ridiculous. it would be quicker and easier to just write the document out by hand. what an absolute waste of time and money.
June 11, 2025
Unprompted review
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Bought a new HP Deskjet 2800e printer…
Bought a new HP Deskjet 2800e printer that wouldn't connect to any device. Previous printer was fine but bulky as it was used professionally and I wanted to downsize after retiring so sold it. Phone connects without issue to printers in local library, post office, corner shop etc so just shows it's the HP brand as phone also connects to a different brand in the local computer shop. Took this piece of HP CRAP back for a refund, bought another brand everything now connected first time, Lesson - don't bother with HP
June 5, 2025
Unprompted review
Do not buy HP they are scammers
Do not buy HP they are scammers. Printer (HP envy 6022e) is 8/10 times showing some kind of error and therefore unusable. No accessible customer service (UK), scammed me on the ink subscription and 'coincidently' when I cancelled my ink subscription (I received 1 set on inks in 18 months) it will no longer work
June 4, 2025
Unprompted review
7740 all in one large format printer
I got a 7740 all in one large format printer/scanner about 3 years ago. The use of that machine was intermittent at best. Recently, I had spent 4+ hours on the phone with HP support trying to get it to work, but to no avail. I should have insisted on a warranty replacement as the last time I tried to fix the issue, it was still under warranty. I persisted in asking my companies IT person to help, as he has extensive knowledge of the crappiness of HP printers, but the fix didn't stick. There seems to have been some trouble with the printers ability to consistantly connect to the wireless network. After working with my internet provider, getting a new modem, and my internet company upgrading their system, the printer issue STILL persisted! I called to ask them to honor the warranty and they refused...never again HP!!
June 3, 2025
Unprompted review
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hp 455 ink tank…
This very expensive hp 455 ink tank printer worked ok for the 12 month warranty period, then hey sucker completely shot cannot connect to anything. Now if I were a suspicious person————-
June 2, 2025
Unprompted review
Just wish I had read these reviews…
Just wish I had read these reviews before I bought the now useless piece of junk sitting in my study! My goodness how I object to having to buy their cartridges and when you don’t the wretched thing stops working. DISGRACEFUL
June 2, 2025
Unprompted review
If I could give it a negative number I…
If I could give it a negative number I would. HP envy is the worst printer to buy unless you want to pay for a subscription. I do not print a lot so the subscription is useless. Once I stopped the subscription I now have a junk printer. Don't bother with it. Not worth any money.
June 1, 2025
Unprompted review
I will never buy a hp printer again.
I will never buy a hp printer again.They charge a small fortune for their replacement inks and do not allow me to use 3rd party inks in my printer. HP is awful. Avoid them. For context, I have probably owned 6 or more hp printers. Never again.
May 30, 2025
Unprompted review
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The HP Office Jet Pro 9125e IS THE…
The HP Office Jet Pro 9125e IS THE BIGGEST PIECE OF STEAMING GARBAGE I'VE EVER OWNED. It never worked correctly, so we brought it back to the company for an exchange after 3-4 months. They gave us a new one, which still didn't work right but we dealt with it. We were getting by with it until we cancelled the auto-renew ink subscription and then all hell broke loose!! I couldn't print my resume, or a simple word document that just contained text in text boxes. It kept cutting off the last parts of the words even though there was a ton of space on the page. It is a disaster pile of absoulute shite. Do NOT BUY a HP machine of any kind! They are garbage and will just blame the problem on Word. Word may also be a piece of shite but there is no excuse for this pitiful printer not being able to print basic word documents.
May 30, 2025
Unprompted review
Avoid this company
Avoid this company!
HP only care about getting your money. Once you've bought a crap product from them,When a problem arises, They simply ignore you, via email, Social media and telephone calls.
I'd highly suggest you try and alternative brand who will actually assist if a problem does arise.
HP Company have to be hands down the worst company for customer service to date!
May 22, 2025
Unprompted review
HP makes you get an account you DO NOT WANT
I spent over an hour trying to set up an account that I did NOT want so I could use a printer that I do like. Why do I need ANOTHER account with a compay I don't want to deal with. I just want to use the printer I HAVE ALREADY PAID FOR.
May 22, 2025
Unprompted review
HP printer remote control customer's printer use
Just like many other HP printer victim, no one should ever buy HP printer, especially to subscribe to their ink cartridge refill subscriptions. If you do so, they have 100% to control how and whether you can use the HP printer that you pay for. The HP ink cartridge subscription, if subscribed, it could be used to blackmail HP customer to pay the subscription on-time and to ensure that the customer's charging info is up-to-date. Otherwise, the HP printer customer will be blocked to use the HP printer and there is nothing that you can do. Even though the customer has paid for the printer and the prior deliver of the ink cartridge. If you contact the technical support to cancel the subscription, you will need to replace ALL the existing cartridges (even the cartridges are still full with inks) that you have already paid and installed by the new cartridges that you brought from the local store/Amazon in order to re-activate the HP printer. Such dishonest business practice is totally outrages. I hope that all the current and ex HP printer customers could be united to file the class action against HP to leverage the ink cartridges subscription to control their customers for the use of the HP printer. I am so outrages that, I will never and ever buy another HP printer... NEVER and EVER....
May 19, 2025
Unprompted review
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The worst electronic thing I have ever…
The worst electronic thing I have ever bought in my life. Complete waste of money. I finally have had enough and I have smashed it to pieces. A complet waste of 80 quid. Will never ever work unless you use it constantly. Every time you switch off the PC and come back it's lost connection. Refuses to print even with the USB connected. It takes hp 30 minutes to fix it when they call you back. I don't have the time or energy to wait around to print a few documents now and then. Plus HP collect your data so no doubt have a full print off of MY bank statements.
May 20, 2025
Unprompted review
I recently purchased a 6000 series HP…
I recently purchased a 6000 series HP Smart Tank 6001 Printer from Amazon to replace an older HP Ink Jet printer that has worked great for years. Over the years I’ve purchased numerous other HP products (Laptops, Desktops, Monitors) for personal and at work.
After initial setup, HP Smart Tank 6001 Printer would function normally and print as expected. However, after sitting idle for a several hours, it consistently displays the error message: "Error: Cannot print page", and fails to print. I have contacted HP Support multiple times and spent several hours trying various troubleshooting steps. While the printer resumes printing temporarily after each support session, the issue inevitably recurs every time the device is idle for a period.
Given that the problem persists despite all attempts at resolution, I have decided to return the printer to Amazon and I purchased from Amazon a 7000 series HP Smart Tank Printer thinking this upgrade 7000 would not have the issue. Unfortunately, the 7000 series printer has the same issue and HP support cannot resolve this issue. I’ve read several reviews on the HP Smart Tank printers that have this problem. I cannot continue dedicating time to troubleshooting what appears to be a hardware or firmware defect.
I should have believed the reviews before I purchased the HP Smart Tank printers. Hopefully you do!
April 27, 2025
Unprompted review
This company does not deserve loyal…
This company does not deserve loyal customers. I purchased an HP Envy 5530 691cbc many years ago and took out the basic subscription. I generally only do a small number of prints every month and since they recently hiked the price of the monthly payment. I decided to cancel and would continue to renew cartridge as required ( the last ones have lasted 18 months plus). I had intended to use the old cartridge until they ran out but find that the small minded people have remotely blocked my printer. Thanks HP THATS THE LAST TIME I PURCHASE AN HO PRODUCT
May 17, 2025
Unprompted review
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