Unable to connect via wifi or vis ethernet cable…
UNable to connect via wifi and the ethernet port would not hold an ethernet cable without a paper clip holding it in ! But despite ethernet cable connection it would only print intermittently. When the ethernet cable is plugged in the wifi connection is turned off according to the technical support person. After about 45 minutes of trying various combinations of button pushing, the HP technician agreed that it was not working correctly. I would not recommend another HP printer.
N.B. This was our second recent HP printer in 6 weeks, the first was doing much the same.
The old HP 5000 series worked for 10+ years without problems until the teeth fell off some of its plastic cog wheels! It also developed a tendency to leak black ink latterly