J W

Second HP printer at home, the first one was utterly useless, could never connect wireless too it and kept running out of ink, needed something quickly as could to replace it and bought a smarttank, well guess what, bloody awful thing, first one it would not recognise its own printer head, that you have to fit yourself (joke) so took it back and now have a replacement, cant get beyond the riddiculous software, the phone app (wrelessly) another joke, even though youve got all the ink bottles in is still telling me to do all sorts and wont let me get enywhere near to actual printing. HP used to be a solid brand, they're diabolical now. I give up with them their printers are 100 per cent useless

Tank now under 5 per cent, placed order months ago and I'm forced to call multiple times a day because they don't call back and lie that a delivery will be made. Their systems are appalling and their poor customer service people are stuck in the middle.