Hpsmart Reviews 333

This would have to be the biggest piece of rubbish I have ever used. Nothing remotely positive could be said about this. HP Dumb would be a better name with how unresponsive everything is!

For some time I have suspected that HP Smart print history may be allegedly fiddled somehow --anyhow I have been away for a while returning today. One page printed and it shows up 9 right on the end o... See more

I'm done trying to get this to work. I had the printer working for a bit when I uninstalled the app and ran it through windows, but my Internet settings have changed, can't set the printer up without... See more

HP 6400 reports loss of WiFi.Reconnection has no effect.Printer....doesn't. Repeated attempts to reset by chatbot,HP app,following HP directions all failed.Finally I found an HP page asking for feed... See more

I bought a HP OfficeJet Pro 9014e, 2 years ago. It didn’t work on installation and required a lengthy remote exchange and new cartridges. This printer works on HP Instant Ink which is a great idea but... See more

Only giving it '1' star so I can write this review. All I can say is 'total, utter, rubbish'. How you can't get to use a printer fully unless you use an app, which either won't recognise the printer,... See more

Staggeringly, staggeringly awful. Cheap tech that has broken down (with a similar connection issue) multiple times despite the internet being fine. We even replaced the printer on warranty (now out -... See more

HP Smart... Don't make laugh. I have spent the last three days trying to get this fancy new all bells and whistles hp "smart" program to recognise my hp printer. Everything worked absolutely fine unti... See more

I had an HP printer for years, needed to update it - bought the smart tank 530 seduced by the " cheap printing " Then realised only functionality to scan is via the HPSmart App. The most useless app... See more

Completely useless expensive service. I've ran out of ink, the system assures me I've got ink, even though they cant monitor my printer. Unable to contact anyone at HP about it, I feel I'm a complete... See more

Utterly rubbish - the printer only works when it feels like it, not intuitive, you can't just print directly you have to save everything as a PDF. Furthermore, you have to pay monthly and your printe... See more

I will never buy HP printers ever again. Every single time I needed to print anything; it was always a hassle of nonstop issues. The printer will not work without their 'Ink Subscription" and if you m... See more

after years of using HP ink i was enticed to try their printer package. I was very, very disappointed. The printer was a Envy 6100e. It was very hard to setup and would drop it's wifi connection w... See more

Instant Ink is the worst system you could use. I paid it more than a year now and barely printed anything. Then I cancelled it recently and I learned that I can't even use the cartridges I got with th... See more

Total waste of time & money. I purchased Smart family pre paid plan as my computer warrenty had expired. £89 wasted. No evidence of the plan in my account, given the run around when trying to canc... See more

New printer. Lots of problems. Dreadful customer service. Talk over the top of you and quite patronising in their tone if you aren’t tech savy. Spent hours speaking to operators. More customer servic... See more

This app is useless. Absolutely never works. Needs a complete re-write and serious beta testing. Totally frustrating. I can spend 30 minutes trying to print one page of a .pdf. Completely unr... See more

So much easier to connect a new printer with a cable. Setting up an account was complicated because years ago I had an HP account but had forgotten it so trying to set up a new one kept failing. No... See more

I wish there was minus stars to give this software. From the date I have installed this, so many times I have had to waste so many hours to manage this stupid software. It either does not find the pri... See more

Rip Off, Waste of Time & Money Not only does this printer not work well due to the WiFi not connecting on a regular basis, you have to PAY A SUBCRIPTION to print on a printer you purchased with... See more

Misleading service. Website takes forever to load. Very difficult to cancel and still took my subscription money even after I had deleted the direct debit! Cartridges that I’ve paid for now no longer... See more

I have used HP Printers and HP eprint App for many years with very little trouble. However the HP Smart App is the pits! I would go as far to say that I will never buy an HP Printer again, and my pres... See more

Trying to start HP Smart -it is just spinning and shows no sign of ever coming up. Hours and hours wasted trying to get this useless program to work.

Unfortunately only the idea is great! It was a nightmare to register and connect.. the advanced technology has only made it harder to troubleshoot. The app kept asking me to sign in after every m... See more

Absolute con…! Because I’m on benefits I could only afford the cheaper packages, but that means you can only print 10 or 50 pages depending on which package, so you very rarely print a... See more

Basic scanning software for my HP printer. Easy to use. The issue is that there is a multiple item scan choice. This produces separate images which can then be saved separately direct to pdf. Great I... See more

Bought a brand new HP printer and it has been an absolute headache from the start. From cartridge issues, WiFi, billing, to customer service. The color cartridge stopped working after first use, conta... See more

Poor App - keeps hanging, have tried to use it and reinstall over 2 years. Now just rage uninstalled and using basic microsoft scanner app which is great.. HP only want you to sign up for this app... See more

HORRIBLE! The control they have over your bank account and what you print is ridiculous! Your printer is SUPER SLOW and it takes forever to get anything done. This is a ridiculous idea and a Nazi se... See more

Eventually this app worked. But it was buggy and I had to reload it various times I went to use my printer (printer or scanner wouldn't work without me being singed in to HP. It is a horrible arran... See more

Pain in the ass to install. There is no physical hook up, requiring me to download an app, set up an account, and do it wirelessly. Then after all is set and done, more often than not, the app on my... See more

An absolute embarrassment. I'll save you time, just read the other reviews. Garbage flaky software doesn't even work with cable connection, so what's the point?

HP Smart is the worst printer software on the planet! Coupled with my HP Envy 6400 series printer, I spend sometimes hours trying to get the later to print from my laptop using HP Smart. So much for... See more

They DO NOT even deserve a 1 star! Bought a new printer and they offered a free trial for their hpsmart ink/paper. Have been getting charged (initially cents) and now a full month of using 'paper'?? R... See more

Absolutely awful software in about every category. Its clunky and slower than my 20 year old laptop. I cant for the life of me figure out how to scan something even while hardwired. This is the worst... See more

They'll charge you again and again, even if you cancel or are not using their services. They make it hard to cancel a subscription and customer service is not helpful. You still get charged another... See more

Geez, was expecting a pretty good rating and I had a bad experience...but most folks think that HP Smart is not good. I'm looking at the printer, I can see the IP address, yet documents won't print.... See more

Do not use this app!! I installed it on my phone and laptop. My wife just clicked add printer on her phone. Using the smart app stopped my laptop printing in colour and made the printer cut ou... See more

EVERYTHING ABOUT CUSTOMER SERVICE ...SHAT! It takes 30 minutes to deal with the virtual assistant that you HAVE to use whether you contact online or by phone. It doesnt get you where you need to go... See more

Total waste of a $400 printer as the app is terrible and completely useless piece of trash. I hate HP for making me use this app to print a 1 page document and I will never every buy anything HP agai... See more

Unreliable printing with fees left and right. Printer is useless after you cancel the plan, I've tried non-instaink cartridges I've bought, and it still says I need to renew subscription to use my pri... See more

Why do you need internet to scan a paper.., why ? The printer does not connect to the network... Very bad experience and time consuming. Happy to put it in the bin. My feeling, I will never buy HP... See more

They have taken my money for more than 2 years - they have promised til deliver ink- nothing has arrived - when you try to use their support function - they will stall you until you loose interest - d... See more

Fair dinkum. You would think the company responsible for the actual hardware would know how to write robust software to connect and control their own products. This app is flaky at best with print q... See more

Printer SUCKS for printing labels. I constantly have issues with it and I shouldn't have to continuously jump through hoops to be able to print the way I need it to. I could go into detail about all... See more

This is the most aggravating and time consuming pos I've ever dealt with. From the lie about free ink to absolutely no way to contact customer service. They make you pay £6 a month just to use the p... See more

Offered a free ink trial with my new HP printer. I’ve ended the trial and I’ve been told all the spare print cartridges won’t work. Not environmentally friendly HP!

HP Smart is nothing but DIM. There is no way you can find where it is connected to, how to reset, search for other wifi sources and connect? Beyond hopeless and an absolute wste of time. I suspect it... See more

SCAM SCAM SCAM charged for one month says roll over unused printing...printed next month...changed to smaller amount then charged me 18.00 and said you pay for following month when got email saying n... See more

just horrible, doesn't work, can't add printer, doesn't troubleshoot. Spent hours trying to get my HP printer to work, round in endless circles and a waste of time