Canon UK Reviews 578

I was recently misled into buying a particular canon product and, not only was the information provided by sales consultant wrong, it took a long time to get Canon to accept the fact. I believe that o... See more

Just bought a Canon Pixma 925 all in one printer. Am very disappointed. It is supposed to print photos, but you cannot select what size you want your photos to be! I have contacted Canon about this... See more

Sent me out the wrong printer - & have no ability to have it returned & send out the one as ordered - No - have to credit me ( eventually in 10-15 days ) + another five days approx from the order. s... See more

Totally agree with everything said about these printers being poor. I work from home and all I wanted was a small home printer with feeder scanner and decent cartridge use. DO NOT EVER BUY this evil... See more

Printers are appalling. Brittle cheap plastic part snapped on first Canon printer we had. Replaced with a more expensive model - huge mistake. Virtually every time we go to print anything there is a p... See more

Canon TR4600 printer is absolutely USELESS! The worst printer I have ever experienced in 40 years! Non stop problems on a daily basis. Extremely frustrating and not worth the money. Will NEVER buy a... See more

These printers are absolute garbage. Bought the top of the range that Argos had it lasted a month and came up with a support code 7700 spent hours on the phone to the support team who eventually said... See more

I have had this printer for a long time but it just gets worse and worse. In an ordinary house without central heating on 24 hours a day it just eats paper and constatnly tells you that there's a p... See more

Absolutely poor. I used to buy Cannon products and I never really had to use a warranty option until recently with a printer. It’s safe to say that I won’t be buying one again. The warranty process i... See more

Canon MG2500 does not support borderless photo printing. Doesn't matter what you try, you can't print a photograph without margins. Doesn't tell you this on the box before you buy it.

I purchased a PIXMA print plan from Canon. All was okay until my ink ran out. I expected new cartridges to be sent automatically but nothing arrived so I contacted Canon support - waste of time. It wi... See more

The worst printers in the world. Its like trying to complete a maze that has no ending when attempting to connect to a network. My 1st one was bad enough but luckily once it was connected again... See more

Purchased TS5150, but also previously owned Canon printer. Print quality has been average and now printer says printer jam with no sign of any paper! I'm so sick and tired of the quality of this man... See more

Horrendous experience from start to finish. Non existent customer service. Had to take out a PayPal dispute. Parcel took a month to arrive and when it did, it was badly damaged and damp. No apology fr... See more

Rubbish home printers. I have got a Cannon 500 and I have had issues printing since the very first day. The Bluetooth connection with my hp computer has worked only twice since I have got it. The B... See more

Like so many others, mistakenly ordered lens from Canon UK, thinking they would be the best choice, big mistake.They use UPS, probably the worst company for actually delivering anything. Canon hold... See more

Got conned into buying another Canon printer. I had a bad experience first time around and the second. Now third time around its not a mistake I'll make again. Poorly engineered, badly manufactur... See more

I have a Canon L-series professional lens. It stopped working and I called Canon for a repair estimate as it's a really common fault. The agent said about £100. I sent it in for repair and the repair... See more

PRINTER WAS SENT OFF WITH AN ERROR CODE THAT POPPED UP, PRINTER WAS WORKING FINE TILL THIS POINT. WAS ADVISED NEEDS TO BE SENT OFF! WHAT AN INCONVIENCE. WE PACKAGED IT UP (WITH OUT CCTV WATCHING) AND... See more

I've purchased a Canon imageClass MF465 dw printer. The thing is a nightmare in that you simply cannot make sense of the control panel. Once you attempt to change paper trays you can never again get t... See more

Tried setting up my new canon pixma and it couldn't be found on WiFi connection, contacted canon support to which they took control of my sons laptop and proceeded to see why it wasn't installing and... See more

The worse service has ever had from ANYONE. We purchased a camera and it's so far taken 3-4 weeks to get in the country and they seem to be using the fake reason of "Brexit" as the cause which is fine... See more

I ordered a batch of printer ink cartridges from Canon as the new printer I bought would only accept "authentic' Canon cartridges. They took the money quickly enough but 2 WEEKS later, I'm still waiti... See more

Disgusted. I've recently purchased 2 printers as the first got paper jammed and I couldn't wait for the repair as I use the printer a lot, so I brought a second. NOWHERE does it say it can't connect... See more

While uploading my new Canon printer my screen suddenly went into overdrive " critical update " it screamed. download paused. I disconnected, then within minutes of the download being paused my phon... See more

Canon Maxify GX 7050 is the worst ink jet printer I have ever purchased. The duplex print function stopped working and the printer had to go back to Canon to be repaired. On receipt the printing mecha... See more

Awful experience. Product wasn't being sent for day and days, impossible to get in touch with them, trying to call, after 55 minutes they answered and hung up straight away. But they quick to take mon... See more

My 4 month old printer needed a new cartridge. I have tried 3 brand new, Canon cartridges but the printer won't recognise them. Technical support is non-existent, despite calls & emails. So I have a p... See more

Canon collected my photo copier over a year ago. They are still collecting money each month ! We have credit on our account and no one is replying to emails from credit control. Enough is enough ! I a... See more

Canon and UPS what a perfect pairing. UPS couldn’t organise a booze up in a brewery and Canon have the worst customer service in the world. Printer ink arrived after 7 weeks delay and UPS had kindly c... See more

Like many others, I ordered from Canon UK assuming that all orders would be fulfilled within the UK. How wrong we all were. Their warehouse is based in the Netherlands, this was not mentioned anywher... See more

BUYER BEWARE. I purchased a printer from a registered business on EBay, brand new. After spending hours on the phone to Canon they acknowledged a hardware failure. It had printed 15 pages!! As it was... See more

PIXMA printer. Gears grinding together making it unusable. Long winded service and repair expecting customer to arrange printing of labels(?), and packing of equipment. Insisted on receipt when I gav... See more

I ordered a photo scanner from Canon UK but it ended up being shipped from Holland so got stuck in Customs for several weeks. I cancelled the order due to the delay but Canon said they couldn't... See more

I have just been reading all these awful reviews about canon. I am in Ireland I bought camera for my daughter on canon Ireland website. Got same camera for €400 cheaper somewhere else. Sent camera bac... See more

I have spent over 5 hours trying to find some support for my printer and have not been able to get through to anybody. There is no available chat service, their machine on the end of the technical s... See more

I have waited for over two months for ink cartridges we ordered for our Canon Pixma printer and they have lied all the way throughout saying it will arrive in a few days and it is never delivered. We... See more

Have a pixma print plan 2 weeks ago get email notification "your print is low we are processing your print cartridge" and no replacement contacted support who are as useful as a chocolate teapot. Woul... See more

Been waiting over an hour just to be hung up on their customer service line. Purchased a product back on Christmas Day and haven't been able to confirm the delivery day. Even worse when I could've had... See more

I bought a printer TS7650 returned it as it was faulty. Got replacement from printbase. Got fed up with cost of cartridges so ordered a print plan. Got cartridges and it worked! But within days the... See more

Absolutely useless printer that is not fit for purpose, it does not print. constantly says is offline when it is not and does not print which is supposed to be its main function, DO NOT BUY

The printers are just terrible. False paper jams, black ink all over my hands, after 9 months, I've binned my canon printer. Never again.

Cashback with Canon is just a scam to attract sales. I bought a camera for my daughter from Jessops before Christmas and applied on the Canon website for the cashpack. No sign of it yet and Canon do... See more

I bought a G3X Powershot camera which developed a fault after only 27 months. I have received Canon's basic reply of "it is out of warranty and our standard repair costs are £130" There is no under... See more

Firstly they call themselves Canon UK but they are actually based in the Netherlands so this is really a lie. This means you cannot reclaim VAT if you are a business. I realized this immediately after... See more

Truly appalling customer service. Having tried to find out why my validated cashback claim hadn't been paid, I've been given several excuses. The latest being unexpected problems with payment transfer... See more

Canon cashback on the RF 100-500mm lens, should be £200. Despite repeated attempts to ask why no payment, I get ignored or told there is a payment transfer issue. An excuse used in previous years. My... See more

Bought an R50 w/ lens , lens malfunctioned , plus build quality of camera is awful , utter crap Last Canon I will ever buy The reviews here say it all ... 81% 1 star

Received an e-mail notification that the print cartridges I needed were in stock at a promotion price of £54.62 for Canon PGI-580BK/CLI-581 BK/C/M/Y Pigment + Ink Cartridge Multi Pack. . Except... See more

A very frustrating and dismissive response to a complaint re. non-delivery of an order. Not a company to business with if you are a professional working to deadlines. They will take your money and the... See more