United Kingdom
Review of Feefo
Morons email me for reviews at 2am waking me up whilst phone is on silent but vibrating - no common sense at all! My phone is left on vibrate for emergencies not to be pestered about a recent product that I purchased!!
Review of MyFlowers
Further to my original review that was only two stars this company have more than redeemed themselves by refunding the delivery fee asap (as the original date was not met) and also delivering a free bouquet of flowers that was above and beyond my expectations (I sent them to my Mum so she was happy!).
Customer support is very good and very accomdating!
Reply from MyFlowers
Thanks for your feedback! Your support means a lot, and we’re excited to see you again in the near future.
Review of primecasino.co.uk
Bunch of scammers - win money without activating any bonus yet still do not allow withdrawals.
Request entire bank account number details despite already having card details....a vid at all cost!
Scammers!!!
Reply from primecasino.co.uk
Hi Rob, and thank you for your feedback.
We understand your concerns and would like to clarify our withdrawal process. In order to successfully withdraw funds, your bonus balance must be at £0, as per our policies.
Regarding the request for bank details, we may sometimes ask for additional information, such as an account number, IBAN, and/or SWIFT code, when we are unable to process a withdrawal to your original payment method. This typically happens when a payment attempt fails, and in such cases, we provide alternative options like a bank transfer to ensure you receive your funds.
We ensure that we prioritize account and sensitive information security.
If you have any further questions, please contact our live chat or email us at support@primecasino.com. Our team is happy to assist you.
The Prime Casino Team
Review of HP
Printer is three years old. Followed all instructions regarding cleaning ink heads etc with limited success. Expensive cartridges - terrible customer service. Will be posted a video online asap showing me taking a sledge hammer to this printer and telling the as many people as possible to avoid HP.......PRINTERS NOT SAUCE!!
The fact that there are no responses to complaints online simply shows their contempt for their cusotomers!!!
Review of Hive
Further to my original review the hive thermostat is now working - this is due to the valued assistance of Lorraine at Hives customer care team and a British Gas installer who was equally helpful. Lorraine's intervention and assistance has been beyond excellent!
Thank you Lorraine!
Reply from Hive
Hi Rob,
Thank you for sharing your experience with us. I’m sorry to hear you’ve had such a frustrating time, and I’d like to clarify a few points to help resolve the situation.
The installation service for the Hive thermostat is specifically to fit our devices and ensure they are set up correctly with your existing system. However, our engineers are not able to modify wiring or make changes to your boiler setup. It seems that the engineer may have identified the need for an additional part (the electrical connector), but unfortunately, they were not able to provide you with the specific part number or where to purchase it.
While our technical advisors are not trained on boiler parts or modifications, we’d be more than happy to reach out to the engineer for further clarity on this issue to help guide you. If you can reply to the information request I will personally do this for you.
Again, I apologise for the inconvenience and the confusion. We genuinely want to resolve this for you as quickly as possible.
Kind Regards ^LB 🧡
Review of Lights.co.uk
I ordered ten lights and ten bulbs received only nine lights and ten bulbs - still waiting for confirmation that final light will be delivered and a confirmed delivery date.
Review of Gardeners Dream
Great item good price but would rather you not email me for a review a 10pm waking me up!!
Review of Plumbworld
Review of Futon Company
Reply from Futon Company
Dear Mr Wybrow,
We are glad you love the Oak Rounded Ladder Shelf. We hope the shelves look fantastic in your home!
Kind regards,
Prisca
Review of Zeus Juice
Reply from Zeus Juice
Hey Rob, Thank you SO much for the positive review!!
Lucy
Zeus Juice
Review of musicMagpie
They have not contacted me in fact they have emailed again today… music magpie please stop emailing me!!!
Reply from musicMagpie
As the customer has confirmed their email via TrustPilot, we have reached out directly, to confirm the subscription from emails.
Review of Movie Figures
Reply from Movie Figures
Thanks for taking the time to leave a great review!
Review of cornishliquids.co.uk
Review of Oak Furnitureland
I’m giving them one star as within 1 day of ordering in January they are asking for a review for a product that will not be delivered until
April. After asking them twice to wait until I actually receive the item they have requested a review another two times! These companies need to learn patience and to not keep pestering their customers before the item has been delivered
Review of Evri
