golden-curls.com 

I'm not impressed with Golden Curls. I ordered their product for my daughter's Christmas present. It took a long time and I soon realised it was coming from China. Calling themselves Golden Curls Lond... See more

Delivery absolutely shocking. However the worst thing is there are no instructions and even after watching some YouTube videos on similar products I cannot for the life of me curl my hair and I have v... See more

Still not received order 12 days,after purchase. As other reviews state, emails received saying on way then delayed ive had about 7 of these so very confused as to where my order is. Ive also reques... See more

Update review 19/12/2024 The rest of my order eventually arrived and was in a better condition than the first package. Golden Curls Customer service were helpful and helped resolve my issue. 12... See more

Terrible. Returned as it was faulty and not fit for purpose. This was my daughters Christmas present. Returned at the beginning of January, golden curls confirmed Return has been received, but have... See more

I would give this no stars if I could. Absolute scam of a company, refused to refund me even though I hadnt even taken the product out of its postage parcel. Sent it back recorded for a full refund, s... See more

Placed order and received product Changed mind and initiated return After much haggling with them wanting to give me discount to keep the product I insisted on a return. Returned product and no... See more

DO NOT ORDER FROM THIS COMPANY Product took weeks to arrive from China (name of company very misleading) and too late to give is a gift. Initiated refund - asked me to send photos which I did and g... See more

KEEP AWAY!!! Poor quality, and a complete SCAM SITE. Purchased two sets and a storage box. Have retuned items due to extremely poor quality. After weeks of correspondence, and having agreed to r... See more

The company was called golden curls UK when I placed my order but now seem to be called Gold Luxe Styler & the product is shipped from China?! I have tried emailing as I’m not happy with the product t... See more

Ordered this in good faith, after a few weeks had an email saying order had been delivered (at 23:45pm) checked ring doorbell and nothing, emailed company was told to check with neighbours - which I d... See more

Extremely terrible!!! Don’t fall for the scam they advertise themselves as Golden Curls London now call yourselves Gold Luxe Styler. They bring their low quality products from china in pennies and sca... See more

these are scammers.. stay away.. ordered 5 in 1 hair styler for my daughter as a xmas presant on 6/12/24. 5-7 day delivery apparently.. stuck in transit apparently for over a month.. kept fobbin me of... See more

My mother in law ordered their heat styler knock off of the Airwrap which she was then unable to return. She realised her hair was too short for the thickness of the barrel (without using it!) and c... See more

Scam- do not purchase, do not believe the 'good' reviews! I ordered, thinking that the Facebook comments were genuine, can't believe I fell for it! Product arrived,much later than expected, packagi... See more

Don't buy this product absolute garbage! This was ment to be next day delivery and 16 days later it turned up damaged in a cheap box with no inserts as shown in the picture, emailed the company to... See more

The customer service team were replying to me throughout the process (chasing order etc) until I requested instructions on how to process a refund. I have chased them several times, on social media,... See more

I stupidly ordered my daughter's Christmas gift from Golden Curls in early December, with the promise of delivery in 5-7 business days. It is almost a month later and my daughter is still witho... See more

Mum bought me this as a Christmas present and as soon as I started using it not even finished one curl and my fire alarm went off. Naturally this put me off, she tried to get a refund and was only alo... See more

Absolutely disgusted. Customer service awful, just say sorry it’s taking so long, we’re busy. Then don’t promise delivery times if can’t make them. Ordered beginning of December to make sure in tim... See more

False advertising advertised shipped and should receive items between 5 and 7 working days. On working day 6 received email say item may take 5-7 more working days, put a negative comment on Facebo... See more

Ordered on 6/12 for daughter’s Xmas gift. Quoted 5-7 days. As soon as order placed another email stated 5-9 days. Then on 14/12 another email came stating 5-7 days from that date. Then another saying... See more

Ordered on 5th December and was updated on 11th that fue to holiday period would take 5 to 7 days from that date, no communication since?? No idea what's going on sent an email yesterday and today sti... See more

Ordered on 6th December 2024. Wish I had been informed that coming from outside UK as still waiting. Customer Services continue to tell me it's in my area and will be delivered soon.I don't think so c... See more

SCAM ordered and paid for shipping next day company is based in London as per website info - now transpires not Uk based. Order had not arrived, the only contact email bounces back, tracking does no... See more

Well I ordered mine after reading rave reviews on here! Wish I hadn't as its not been delivered ( over 2 weeks now ) lots of people the same after going on Facebook! Seems a scam company.no response... See more

My order is two weeks past its delivery date. Company describes themselves as a London based company but upon investigation it is selling cheap Chinese export - delivery all the way from China! Not... See more

Bought for my wife for Christmas, basically an over-priced hair dryer, does nothing else. Was led to believe the item was being dispatched from Europe but arrived 17 days later from China. When I cont... See more

Still hasn't arrived and after much searching found out it is still in china! Ordered on 8th December. Very disappointed as stated it was a London business address. And would be delivered within 5... See more

Ordered 7th December and goods have not arrived. Have been sent lots of tracking which either does not work or lies. At one point apparently yodel had my parcel but as of new tracking my parcel is a... See more

I too, am extremely disappointed and haven’t yet, even received my item. Ordered 09/12/2024 and expected within 5-7 days. Regular emails received but also feel that they are misleading. This company a... See more

Writing new review due to previous multiple updates. Took 4 weeks to arrive-despite online advert before purchase saying next day (from London) and emails after purchase saying 5-7 days. Then f... See more

Not received so cannot comment on how good or not it is. It's taking so long and all sorts of excuses are being offered and now told it will be with us at best the end of next week. What is worrisome... See more

Terrible. Might be marketed as Golden Curls London but make no mistake this product is coming from China. I ordered early December. Various emails saying delivery between 5-7 business days. Still... See more

Ordered on 7th Dec with delivery being 5-7 days. No mention that this is being shipped from China, all details on the website indicate UK website. When I complained on Facebook, I was blocked. Suppos... See more

Ordered 2 dryers for my Daughters for Christmas from this ‘London’ based company - didn’t know china was in London 🙄 No sign and no tracking updates Been blocked on Facebook for leaving a negativ... See more

Ordered 5th December with supposed express next day shipping and delivery within 7 business days. Not arrived. Checked tracking and only just left port of origin 19th December. No chance it'll make i... See more

Really poor service. I placed an order on 2nd December, was told next day dispatch and shipping would be 5-7 days and I'm still waiting on it. Have requested a refund as it is a Christmas gift and if... See more

SCAMM - Order a hair curler 28/11/24 - yodel has apparently had this parcel since 1/12/24 yet the tracking has not changed. This company robbing and misleading people on delivery and items. I... See more

Supposed to be an English company however it's Chinese. Say delivery will be 5-7 days but still no delivery 15 days in. Generic email replies and tracking numbers that don't track sh#t. So if you'v... See more

I ordered 2 x curlers on 30/11 under the belief they would be delivered within 5-7 days. Yodel says they received the parcel the following day but no updates since 1st December! Website is misleading... See more

I’ve been waiting for a week, clearly this isnt right, and it’s coming from china allegedly even though the website says it’s based in London. Clearly this website is not legitimate and I’ll be... See more

Would give 0. Ordered on 22nd November still not received. Initially told it was a faulty tracking number and to wait. Have contacted my bank who have auggested legal action. Luckily my husband is a... See more

Ordered product on 28th November and still no delivery even though states 5-7 working days Have emailed them and same response that product is in transit Disappointed that product has not bee... See more

My order is now 4 days late. None of the tracking numbers give any useful information. All correspondence from golden curls is generic and no help. Delivery company say the item still hasn’t arrived... See more