JO

Jon

United Kingdom

Reviews

Review of British Supplements

Rated 1 out of 5 stars

Avoid

Purchases two months supply was sent one month supply then
No accountability taken to resolve th issue avoid

August 2, 2025
Unprompted review

Reply from British Supplements

Hi Jon,

Thank you for your review.

Please note that our 2-month supply is always shipped in a single pouch, and the quantity can be verified by checking the bottom front of the pouch you received.

If you believe there is still a discrepancy, kindly contact us at ContactUs@british-supplements.net and we will be more than happy to investigate and do everything we can to resolve the issue promptly.

Regards,
Team British Supplements

Review of Motorway

Rated 1 out of 5 stars

In contact from the garage for two…

In contact from the garage for two weeks then one phone call saying they can pick the car up the next day without notice very poor service indeed

June 14, 2025

Reply from Motorway

Hi Jon,

Thanks for your review. We understand your frustration regarding the last-minute collection notice for your vehicle, and we sincerely apologise for any inconvenience this caused.

While there was a period of contact over two weeks, the final arrangement for collection was indeed very close to the proposed pickup time. Our standard expectation is for collection to occur within 7-10 days of the sale finalising. 

In this instance, without your documentation being uploaded to Motorway, the buyer could not wait any longer and looked to arrange collection as soon as possible. 

It is regrettable that your experience was not more in line with our expected customer journey and high standards of customer satisfaction, but we would like to thank you for using Motorway to sell your vehicle and wish you all the best going forward.

Kind regards,

Christopher
Motorway Escalations Team

Review of golden-curls.com

Review of golden-curls.com

Rated 1 out of 5 stars

avoid like the plague 0 stars

order on the next day service on the 17th December in time as promised for Christmas, the item arrived on the 10th January not even the first week after Christmas the website advertising a London address when in fact the items have come from china with absolutely no reference to golden curls whats so ever steer well clear to make it worse the response times are upto 5 days to reply to you with information conflicting the information already given. shocking

December 17, 2024
Unprompted review

Review of Cult Beauty

Rated 1 out of 5 stars

Still waiting for my returns or a…

Still waiting for my returns or a further response to changing a colour three days later

December 17, 2023

Reply from Cult Beauty

Hello Jon,

Thank you for taking the time to leave your review.

I am truly sorry to hear about this issue. I have taken a look into this and I can see this has now been handled by our Customer Services Team for you.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh