This is a scam company - AVOID - I thought I was buying from Golden Curl London (they are a different company). The item took ages to arrive. Less than a month it blew up in my hand shorting all electrics in the house. Luckily no harm done. I contacted Golden-Curls.com / Gold Luxe Styler and they refused to refund due to item being used!! I told them I had consumer rights even if I bought an item of the UK and demanded a full refund or replacement. They did email to apologise and said they would send a replacement. Since then the email address has now gone down and there is no communication. I am currently going through my credit card for consumer protection and hoping to get the refund that way. DON'T EVEN CONSIDER BUYING FROM THEM