MW

Marcus W

United Kingdom

Reviews

Review of golden-curls.com


Rated 1 out of 5 stars

Absolutely disgusted. Liars

Absolutely disgusted.
Customer service awful, just say sorry it’s taking so long, we’re busy. Then don’t promise delivery times if can’t make them. Ordered beginning of December to make sure in time as present for daughter. Now told delivery will be 28th. Daughter without present and they couldn’t care less.
Such an awful company, avoid and buy elsewhere.

December 4, 2024
Unprompted review

Review of Yodel by InPost


Rated 1 out of 5 stars

Paid for a guaranteed next day delivery…

Paid for a guaranteed next day delivery that arrived two days after that. Not happy.

October 16, 2024

Reply from Yodel by InPost

Hi Marcus, I am sorry to hear that your parcel was delivered late, even when you opted for next-day delivery. I sincerely apologise for the inconvenience caused by the delay in delivery of your package. We understand how disappointing it can be to receive your package later than you expected. We try to provide timely service and we are disappointed to hear that this was not the case. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.