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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers appreciate the uniqueness and quality of the products, especially the jerky, which is often considered an excellent and out-of-the-ordinary gift. The packaging also receives positive feedback for its design and reusability. However, some consumers express concerns about several aspects. A recurring issue is the high shipping costs. Some customers report problems with the delivery service, including delays and packages arriving later than expected, sometimes missing important dates like birthdays or Valentine's Day. Others mention issues with the accuracy of orders, such as missing items, incorrect personalization, or receiving damaged products. The customer service experience is inconsistent, with some people praising the helpfulness of the staff, while others report difficulties in resolving issues or receiving timely responses.

Based on these reviews

Rated 3 out of 5 stars

3/5 stars due to the idea and quality of the knife being overall excellent. Missing one star due to the little instruction guide book given. It was not helpful to someone who has never assembl... See more

Rated 3 out of 5 stars

Purchased the one gallon beer making kit for my husband on Father's Day but was disappointed that it did not come in a crate...I thought that was the whole purpose and what made this site so unique...... See more

Company replied

Rated 3 out of 5 stars

I received a man crate skee ball game from my brother in law. Its a fun item, but send some instructions along for Pete sakes. Trying to assemble it with little pics from the online installation I fou... See more

Company replied

Rated 3 out of 5 stars

I am giving an average rating because of 2 reasons...number one my birthday message got cut off. Instead of saying happy birthday to my love, it said happy birthday to my lo. Kind of silly but I wou... See more

Rated 1 out of 5 stars

I’ve ordered from man crates in the past and was happy with the quality. So I figured I’d try them again based on the previous experience, but I guess my mistake for assuming they had the same quality... See more

Rated 1 out of 5 stars

Have ordered from them less then 5 times in the past couple years & have had nothing but great customer service & products UNTIL this time around. Ordered on the 31st, tracking said estimated delivery... See more

Rated 1 out of 5 stars

DIY Skinner Knife: Instructions provided were very poor. Hardly could be called "instructions." Responsive service to my request for better instructions. Unfortunately they didn't have any. Cut... See more

Rated 2 out of 5 stars

Ordered their Personalized Jerry Can Mini Bar. It was a birthday gift for my son. Shipping was slower than expected but, ok. Item arrived significantly damaged: bent clasp, dented in a few places, bro... See more

Rated 1 out of 5 stars

I purchased the personalized Golf Ball mini crate on the 17th on December directly from their site. I never received a tracking number or an email to confirm my purchase. I paid via PayPal which is co... See more

Rated 2 out of 5 stars

Items inside the man crate seem good but the packaging it comes in leaves a lot to be desired. When your main advertising is a crate, the box it comes in should be protected properly during shipping .... See more

Rated 1 out of 5 stars

Total garbage. They Litteraly sent saveon brand nuts and hillshire farms brand summer sausage. They called them their own artisan selection. Also it was supposed to be peaches and the sent nectarines.... See more

Rated 1 out of 5 stars

This was a travesty. The website specifically says there are 25 beef jerky bits in different flavors for the calendars I ordered. There are 9 jerky bites and 16 pork sticks! I specifically ordered... See more

Rated 1 out of 5 stars

I ordered my man crate for my step dad December 2nd and chose for it to be delivered on Christmas Eve. It did not show up until late Friday December 27th. He also received someone else’s engraved glas... See more

Rated 1 out of 5 stars

I only made a purchase because I wanted to give a gift that comes in a crate. I checked the FAQ before purchasing to make sure it comes in a crate, and the FAQ was extremely deceptive: in the preview... See more

Rated 1 out of 5 stars

purchased mancrate for my grandson for christmas. package arrived damaged as the after shave container was broken. needless to say that entire contents were covered with the liquid. i purchased throug... See more

Company replied

Rated 4 out of 5 stars

This order is a gift for Christmas so I will only be reviewing my experience ordering and receiving. My only real issue is the shipping cost but you have to consider the cost by weight and convenience... See more

Rated 1 out of 5 stars
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TERRIBLE!!! DIDN'T SHIP OR ARRIVE IN TIME FOR CHRISTMAS- WAS SCHEDULED TO ARRIVE 12/23 I have reached out numerous times via email and text regarding my order not shipping or arriving in time for C... See more

Company replied

Rated 1 out of 5 stars

Don’t waste your money Keep it short and simple The “expected “ date is false, mine came in 4 days later. I asked customer service and they said “it was the curriers fault” which I’ve us... See more

Rated 1 out of 5 stars
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Such a horrible experience with this company. I ordered my husband’s Valentines surprise a full 10 days in advance and scheduled the delivery date in advance. It was actually a later date then was off... See more

Company replied

Rated 2 out of 5 stars

Second time ordering from here, and I was very disappointed this time around. I put my order in weeks ahead of my scheduled delivery date, and it arrived two days after. After contacting customer serv... See more

Company replied

Rated 1 out of 5 stars

Never received an email that my gift shipped or was delivered. I sent an email that they never responded to. I messaged on FB and finally received an answer 2 days later. Not very professional. My fir... See more

Rated 1 out of 5 stars

Don't order from this company! I made a mistake on my order which was placed after business hours. I immediately sent a email to their order contact listed on their website. I didn't hear back duri... See more

Rated 2 out of 5 stars

While ordering online, I could not get the coupon code to work so I called their support line. After waiting a while, I was offered the option to leave a voicemail for a call-back. Ninety minutes la... See more

Rated 1 out of 5 stars

My wife and I have purchased from mancrates multiple time and receive emails with discounts which we have never used until today when I purchased a birthday gift for my son. I went through the purcha... See more

Company replied

Rated 1 out of 5 stars

Just did the impossible puzzle box I got for xmas. It was a good concept but epic fail from start to finish. You couldn't solve the first 2 puzzles because there were incorrect wooden sticks. The s... See more

Rated 1 out of 5 stars

The Mount Rubsmore kit used to be fantastic. Aburgerham Lincoln and Thomas Jeffersalmon were the best. My wife ordered a new "improved" recipe kit for Christmas. This "new recipe" is literally salt. T... See more

Rated 1 out of 5 stars

What a way to ruin a promising father's day gift. Disappointed beyond belief with Man Crates. I waited two weeks for a call regarding why they cancelled the order I put in 2 months ago; instead I re... See more

Company replied

Rated 1 out of 5 stars

My purchase never arrived and I had to contact customer service. They informed me they were out of stock of the item at which point I requested a replacement item. No response just a refund. Had to... See more

Company replied

Rated 1 out of 5 stars

First time customer. Was supposed to receive my package on Christmas Eve, (I paid extra so it would be here on Christmas for my fiance) on the tracking it said it would be here today 12/24/20, and now... See more

Company replied

Rated 1 out of 5 stars

I ordered a Jerky Heart to be delivered on 2/13/2020 for my husband for Valentine's Day. I received a message from FedEx that they were unable to deliver and rescheduled for 2/14/2020. Again NOTHING!... See more

Rated 2 out of 5 stars

Received a man crate for Christmas just opened a snack stick from Buffalo Bob's only to find it covered in mold. Expiration date of 08/22/25 . How disappointing for the price you pay.

Rated 2 out of 5 stars

Originally sent the wrong crate for Christmas. When correct one finally arrived the contents were very poorly packaged and dye spilled everywhere.

Rated 4 out of 5 stars
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Bought my son a jerky man crate for Christmas! It was absolutely his favorite gift and a huge hit with the family. From the packaging to the quality of the jerky it was great! Not only is my son a fa... See more

Rated 1 out of 5 stars

Never received the gift for my son in law for his 40th birthday. That is a huge screw up on their part for a milestone event. Should have read the reviews before hand rip off!!!! Buyer beware

Rated 1 out of 5 stars

I ordered a man crate on May 6th. I scheduled it to be delivered this week since it would be hard to store and hide from my husband for Father’s Day. It was shipped out on June 12th and expected deliv... See more

Company replied

Rated 3 out of 5 stars

I ordered the personalized Neon Bar sign for my husband for Christmas. He opened it on Christmas Day and part of the tubing on the sign was broken. There was a number provided that you could text. I s... See more

Rated 1 out of 5 stars
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This experience has been anything but good. I ordered a DIY knife kit for my boyfriend for his birthday and it had a defective piece that made it very difficult to fix on our own so we did a return. A... See more

Rated 2 out of 5 stars
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The actual product just didn't live up to the hype in my eyes. Maybe I just expected too much, but while it's awesome concept. I don't think it's worth the price. I expected an actual challenge for th... See more

Company replied

Rated 2 out of 5 stars

Honestly what I received I would have priced at probably maybe 35 to $50. The steak knives in the personalized steak plate kit were mediocre. The steak plates were thin cheap wood and spices are not... See more

Rated 1 out of 5 stars

Had a problem with an order placed possibly caused by me to be honest, a name spelling error. since during the process there is not a way to proof your request and see what it will look like. (not s... See more

Rated 2 out of 5 stars

I order a B-day present/Valentine present and was told that it would be delivered on Friday 2/12/21. Get an update from FEDEX that states the delivery would be 2/13/21 then on Saturday I get an email... See more

Company replied

Rated 2 out of 5 stars

My husband opened in 38 seconds without hesitation. I love the idea of it and so did he. But I was disappointed he was able to open it so quickly. Also the kabob sticks were ones on amazon for 12 doll... See more

Company replied

Rated 1 out of 5 stars

My husband received the advent calendar for his birthday and we ended up throwing it away. We tasted two samples and they are not good at all. They are waxy and have a chemical tasted to them. By a... See more

Rated 3 out of 5 stars
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Ok so it took me 3 times to get what i ordered correct. My order was broken the 1st time. I call for a replacement and they send me the order but with the wrong name on it. The 3rd time well over a mo... See more

Rated 4 out of 5 stars
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My package hasnt arrived it was sent out monday feb 8th i was to receive it friday the 13th... im very upset know it says schedule date pending not sure what that means all week it said i would rece... See more

Rated 1 out of 5 stars

EDIT* Just wanted to add that Man Crates never did send me the actual crate I ordered, like they said in their reply. I just felt the need to let the community know that although there was a reply,... See more

Company replied

Rated 1 out of 5 stars
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I was offered a 15% discount code through email. My order came to $239.00, I tried to apply the discount that was offered and all it would give me was $1.68 off my order. I sent 2 messages with my ema... See more

Company replied

Rated 1 out of 5 stars
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I had a poor 1st experience. I had thought the heart shaped beef jerky and the salami bouquet would be a good Valentines day gift for my boyfriend this year so I placed my order on 02/09/21. Tracking... See more

Company replied

Rated 1 out of 5 stars

I have been shopping at Man Crates for at least 7 years, buying multiple gifts for every male relative or friend who has been with me through out the year and has showed me all of the wonderful thing... See more

Company replied

Rated 2 out of 5 stars

I ordered my son's birthday gift weeks ahead, for a Wed. delivery at his work (Government building) which was clearly stated on the label. For some reason this one order was shipped in TWO different... See more

Company replied

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Company details

  1. Events & Entertainment

Information provided by various external sources

No bows. No ribbons. No fluff. Just awesome gifts for guys


Contact info

2.8

Average

TrustScore 3 out of 5

5K reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Unreliable and Very disappointing!!!

Very disappointing!!!
I purchased a smash and grab gift to surprise my son for his birthday. I paid for expediting shipping to ensure the gift was received in time. Needless to say It was NEVER delivered at all. each time I reached out to the company they were quick to put the blame on everyone but themselves. Bottom line they dropped the ball. Think twice before ordering from this company, you may or may not receive your order.

November 9, 2021
Unprompted review
Man Crates logo

Reply from Man Crates

Hi Karen,

In response to your review we'd like to be able to view your order so that we can have a complete picture of the history of what happened and the actions our CS team has taken to resolve the issue for you, unfortunately you did not include enough info when you provided this review and have not yet responded to our follow up email requesting your information. Without this information we're unable to take further action to resolve the trouble with your order. When you have a moment, could you please reply to the contact we sent via TrustPilot or reach out to our CS team? We'd be happy to help.

We can see from your review that you indicate the order was never delivered, which would imply the order was shipped by us on time with every intention of it arriving in time for your son's birthday. Based on your review it appears we handed off the gift to our carriers and never arrived. It sounds like our chosen carrier did drop the ball and we feel awful about that, we take complete ownership, and are willing to help!

Unfortunately we're unable to anticipate delays or delivery issues that happen in the hands our carriers, and would definitely have attempted to make alternate plans for your order if we could have.

That's not to say we're washing our hands of the late delivery, you counted on us and the ball was dropped while your order was on the way for a very important date. Give us a call at 866-902-7260 and we'll work with you to make this right.

-Team Man Crates

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Rated 5 out of 5 stars
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Great customer service!

I ordered a surprise gift for a friend and sent it to them only to find out they'd moved! I contacted customer service and requested an address change... but it was to late. Again I contacted customer service and they were able to resolve the problem and send a replacement package to the correct address. My only comment is and it could be FedEx... order early!... both times the delivery was delayed by a day or two. Other than that I had a great experience and would totally recommend Man Crates to my friends and family.

November 6, 2021
Unprompted review
Rated 5 out of 5 stars

As stated on box

As stated on box, got excited and was amazed by contents. Crow bar was a great add! Glasses, snacks and bottle opener all perfect. Awesome gift, thank you!

November 5, 2021
Unprompted review
Rated 5 out of 5 stars
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Amazing customer service

I ordered a gift for my husband for his birthday, FedEx messed up and did not deliver my order…. So I emailed and texted Mancrates customer service. They responded in a timely manner and really tried to make my experience right and great with Mancrates. They sent me another package overnight. Although it was late for my husband’s birthday, we could not appreciate more. Really high 5 their service. Thank you.
Also, beef jerky I bought for husband was amazing!!

October 18, 2021
Unprompted review
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Rated 5 out of 5 stars
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If you are looking for fun gifts and…

If you are looking for fun gifts and spectacular service and assistance - this is the company you need to use. They can answer any question and get you on the right path to the right gift!! They make it really easy to do business!!!

October 13, 2021
Unprompted review
Rated 2 out of 5 stars

Although my guest appreciated the set…

Although my guest appreciated the set as a gift, However, I ordered a personalized set and it didn't have the names on the bottle and glasses.

September 30, 2021
Unprompted review
Man Crates logo

Reply from Man Crates

Hi Jessie, thanks for your feedback.

We're bummed to hear that your order didn't come with the personalization as you expected, and we're sorry for missing the mark.

We'd be happy to send out a free replacement with the correct personalization right away, give us a call at 866-902-7260 and we'll make this right!

-Team Man Crates

Rated 1 out of 5 stars

Moldy food

I ordered the jerky man crate and some jerky on the side. First it didn’t get shipped together so one was left on the front porch with no who’s it from the other was on the side porch. 2nd there was mold in one of the bags of the jerky and in another was a floss pick. Do not order food from this company. I send and email with pictures and no reply. I spent over 200 on this gift for a coworker and how embarrassing.

September 29, 2021
Unprompted review
Man Crates logo

Reply from Man Crates

Hi Brandy, thank you for the feedback on your experience with us, we're sorry to hear that we missed the mark.

I'm sorry to hear that your delivery experience was less than optimal, our carriers will leave packages where they feel the delivery will be safe and it sounds like the delivery drivers left the packages where they felt they would be safe until they were picked up. Also, when ordering from us, there is a possibility that your order will be shipped from different Man Crates warehouses, depending on the item, which is why your order was split into two shipments. We do this to ensure you're getting your order as quickly as possible, we're sorry if this caused any trouble!

We're also sorry to hear that the jerky missed the mark. The floss pick you found is intentionally added by the jerky manufacturer. The packaging of that particular jerky lists that there is a floss pick included in the package.

As for the moldy jerky, that's definitely not how we would have liked your recipient to receive their gift. I have looked through our customer service emails using the name provided on this review and cannot locate your email to us. If you would please make sure you're emailing guys@mancrates.com and we;ll get back to you within minutes, there's currently no wait for email responses. Also, if you prefer, you can give us a call at 866-902-7260 and we'll pick up the phone to help right away. We'd like the opportunity to replace that jerky free of charge.

Thanks again for your feedback, we look forward to making this right.

-Team Man Crates

Rated 2 out of 5 stars
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Very underwhelming

It's truly unfortunate that I can't include pictures. The box arrived 4 days late, and so badly taped that it was actually opened. Inside the box was a smaller one completely wrapped in duct tape. I get it, man stuff, duct tape, stereotype, ok fine. Inside was the product as advertised, and as it's a gift for someone I can't open it further and taste it, but I certainly hope it tastes better than it was packed. Further more, I emailed once my package was late, and was sent a notification in return that the email address was not functional and my email was undeliverable. This was my first order with ManCrates, and so far, REALLY unimpressed.

September 27, 2021
Unprompted review
Man Crates logo

Reply from Man Crates

Hi Diane,

Sorry to hear about the trouble with your wrapping! Please be sure you're emailing the correct address: guys@mancrates.com also, if you'd like you can call us at 866-902-7260 and we'll work with you to make this right. We look forward to hearing from you, and thanks for your feedback.

-Team Man Crates

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Rated 5 out of 5 stars

Although my order never came

Although my order never came, I reached out to Man Crates and "Hailey" immediately replied to assist.

She completely understood and expedited my order. I just received and the quality is perfection.

I'm giving Man Crates 5 Stars for the customer service, specifically "Hailey" as she made it happen fast.

September 1, 2021
Unprompted review
Rated 2 out of 5 stars
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Great idea poorly executed

Great idea poorly executed. If u glue every seam on the box, the small pry bar becomes useless. The box splinters apart, one of which bounced off my eye and the rest of the splinters will b stuck in the carpet for some time. Open in the garage or outdoors and on something u don't mind scratching. I needed a claw hammer and a utility knife to complete the operation of opening the crate. What's inside looks cool , bloody ceasar kit, i haven't tasted yet but was pretty pissed about ripping apart the box and surprised i didn't puncture the tomato cans.

September 1, 2021
Unprompted review
Man Crates logo

Reply from Man Crates

Hi there Jim,

Thanks for your feedback. We're sorry to hear that the crate opening experience wasn't enjoyable for you. We try to provide just the right level of challenge so that getting into the thoughtful gift you've just received is rewarding but not frustrating, and it sounds like we missed that mark for you.

While we're sure you'll enjoy the items in your crate, getting to them is an important part of the experience we offer, and we're sorry we let you down.

We'd be happy to work with you to help make this right. Give our team a call at 866-902-7260 and we'll work with you to make this right!

Cheers,
Team Man Crates

Rated 1 out of 5 stars

I have ordered numerous products from…

Man Crates responded immediately to my review, just spoke with an awesome person and the situation was corrected! Thank you so much!!!

I have ordered numerous products from Man Crates and have always been satisfied but this last order was extremely disappointing. I send my brother gifts and when he opened the gift containing jerky made from alcohol every package contained MOLD. He sent me photos of this. Thank god he did not eat any of it and then notice it. Not sure how long this product was sitting on the shelf but man this is a health hazard and could seriously make someone ill!!! The pepperoni sticks in the bloody mary kit were also bad. WHAT THE HELL?

August 31, 2021
Unprompted review
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Reply from Man Crates

Hey there Becky, thanks for letting us know, please accept our sincere apologies that the gifts we sent arrived in less than perfect condition!

We offer a 100% satisfaction guarantee on all of our products, so when you're not happy, we're not happy! We'd be glad for the opportunity to work with you to make this right by offering a free product replacement for both items, or we can arrange a cost free and hassle free return pick-up at the location of your choice if you just want a full refund. Please give us a call at 866-902-7260 and we'd be happy to work with you to make this right.

-Team Man Crates

Rated 3 out of 5 stars

Ok so it took me 3 times to get what i…

Ok so it took me 3 times to get what i ordered correct. My order was broken the 1st time. I call for a replacement and they send me the order but with the wrong name on it. The 3rd time well over a month later I get the correct order but boxed differently and missing the container the original was supposed to come in. I will say the 3 people I talked to each time were very nice on the phone but this was not a good experience with the cost of the products.

August 9, 2021
Unprompted review
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Rated 3 out of 5 stars
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Ordered the whiskey lovers box that…

Ordered the whiskey lovers box that came with custom etched decanter and glasses. Unfortunately, we received someone else’s order. Customer service was friendly via email and said they would send us a new crate. On arrival of the second crate it was just a box, no crate at all, with a random small bag of jerky and the glasses wrapped in paper. With a mistake it seems that good customer service would not only resend the ENTIRE order, including a new crate, but also go above and beyond . This was a poorly done re-do. Disappointing.

July 2, 2021
Unprompted review
Rated 5 out of 5 stars

Highly Recommend-Totally Awesome

I would highly recommend this company to everyone, the guys getting a Man Crate for any holiday, and this company Really Does stand behind their products. I will continue to order from them from now on. Love this Company all the way around. 100% Awesomeness.

July 1, 2021
Unprompted review
Rated 5 out of 5 stars
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BEST KNIFE EVER!

I ordered the chef knife for Father’s Day
My husband is a knife collector and loves to cook
He loved it!!! He took so much time creating the handle it and loved the vice it came with
He said it’s the best knife ever and it cuts like butter! He wants another one so he has an extra😁 this gift was worth every penny !!!!

June 27, 2021
Unprompted review
Rated 5 out of 5 stars

I bought the Exotic Jerky Tool Box for…

I bought the Exotic Jerky Tool Box for my stepdad. I had it shipped to him in Wichita KS. He loves it! Has: Red Metal Tool Box with Tray
Exotic Jerky Snacks, 8.75 oz
10 Jerky Bites:
Buffalo Whiskey Maple
Buffalo Black Pepper
Buffalo Garlic
Elk Garlic
Elk Honey Bourbon
Elk Black Pepper
Wild Boar Honey Bourbon
Wild Boar Root Beer Habanero
Venison Honey Bourbon
Venison Root Beer Habanero
4 Jerky Sticks
Contains either: Elk, Venison, Jackalope, Alligator, Ostrich, Pheasant, or Duck

June 23, 2021
Unprompted review
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Rated 4 out of 5 stars
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My husband LOVED his crate for Father's…

My husband LOVED his crate for Father's Day, however the crackers in this particular crate were out of date, therefore 4 stars.

June 23, 2021
Unprompted review
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Reply from Man Crates

Hi Michelle, thanks for your feedback! So sorry to hear the crackers in your gift were expired. Give us a buzz at 866-902-7260 and we'll get those replaced right away free of charge!

-Team Man Crates

Rated 1 out of 5 stars
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Very Dissatisfied!!

Very first time I ordered from Man Crates and will definitely be the last!! Placed my order for a Father's Day gift that I was told would be delivered on Father's Day did not deliver as of yet. This completely ruined the day by not delivering on time. I am out of state and specifically ordered because Man Crates gave the option and told me it would deliver on this day.

I appreciate the offer to "refund my shipping" but this whole experience has left such a bad taste that I will not use the company again.

June 21, 2021
Unprompted review
Man Crates logo

Reply from Man Crates

Hi Lori,
We have looked into your order and can see using the tracking that the order did ship out on the day we expected in order for delivery to occur on time. Which, under normal circumstances would have had your package arrive on time.

We can see that our carrier did indeed drop the ball and we feel awful about that. After looking at the tracking we can see that there is no reason indicated by FedEx for the late delivery, although packages have been delayed by various issues shippers are facing during these uncertain times. Unfortunately we're unable to anticipate delays caused by our carriers, and would definitely have attempted to make alternate plans for your order if we could have. We're happy to see that we've refunded your shipping costs in full for the trouble.

That's not to say we're washing our hands of the late delivery, you counted on us and the ball was dropped while your order was on the way. Give us a call at 866-902-7260 and we'll work with you to make this right.

-Team Man Crates

Rated 1 out of 5 stars

Several Orders Cancelled w/out Notice

Edit: in response to MC’s reply - no email notification of cancellation was provided. Myself and three other individuals who used the code did not receive a cancellation notification. Additionally, I tried to check my order status on the website when the ship date came and went but it is not possible to do so. The website merely stated that email notification would be made when an order is shipped. It is unfortunate for the company that the coupon code openly available on the internet was shared maliciously, unbeknownst to customers like me. However, it is terrible business practice to cancel orders without notification. I would have happily replaced the orders in time for them to be received by Father’s Day. I was even okay with late arrival since they seemed so great and personalization takes time. I suspected MC was slammed with orders for Father’s Day and that accounted for late shipping. Instead, my orders were cancelled with no notification and without time to order another gift prior to Father’s Day. Based on MC’s replies to other reviews, it is clear that MC is happy to provide subpar service and blame others for the problem.

I placed several orders with mancrates. I used a coupon code found on the web. Mancrates processed a relatives order with the code, but cancelled ours without any notification. When they were contacted regarding shipping notification, they simply said the order was cancelled. At the very least I would have expected an email at the time of cancellation to allow for a chance to use a different code and pay the difference. Extremely disappointing.

June 21, 2021
Unprompted review
Man Crates logo

Reply from Man Crates

Hi there, thanks for your feedback. The coupon you applied to your orders for free product was not intended for use by the general public. We sent a notification to anyone whom used the coupon via email informing them that the promotion which was used on their order was posted on multiple coupon sites maliciously and without our permission. We're sorry for any trouble the cancellation of your orders may have caused.

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