LS

Laurie Sullivan

United States

Reviews

Review of Halara

Review of Halara


Rated 5 out of 5 stars

Love the feel of each item

Love the feel of each item. Sizing is a bit smaller than expected, but hope to exchange for correct size. Length is great (ordered a tall) and colors are wonderful. Will probably get more items in the future.

May 9, 2024

Review of ThriftBooks

Review of ThriftBooks

Review of ThriftBooks

Review of ThriftBooks

Review of ThriftBooks

Review of ThriftBooks


Rated 5 out of 5 stars

Helpful staff

Helpful staff, when a question arose. Very fast shipping and large selection, prices and conditions are accurate. Thank you for such a wonderful service.

February 18, 2023

Review of ThriftBooks

Review of Man Crates


Rated 2 out of 5 stars

I ordered my son's birthday gift weeks…

I ordered my son's birthday gift weeks ahead, for a Wed. delivery at his work (Government building) which was clearly stated on the label. For some reason this one order was shipped in TWO different deliveries; which normally wouldn't be an issue. Except not only was 1 item days beyond (Friday we received a text saying "weather bad" so now Saturday schedule delivery) but driver could not seem to grasp posted hours. And other is still "not expected"??
#1. BAD WEATHER?! IT WAS ON THE TRUCK STATUS CLAIMED FOR DAYS AND IT WAS SUNNY AND ALMOST 50 DEGREES! #2.Shipping somehow was listed as residential not business so Fed Ex driver kept trying to deliver after business hours, which are clearly posted on the Government building. #3.Business offices are closed on weekends (clearly stated on building) so why would that be the next attempted delivery BE SATURDAY?! Wed, no gift, Thursday, no gift, Friday, no gift, Still do not know where 2nd half of order is, days later?! Finally asked to simply cancel order. Very disappointed. Quality of items has always been high, but if they can not get items to receiver, what good is a missing, high quality gift?? I know you can't control items after they leave your facility, but you can control whom you chose to have deliver them once problems become known. Bottom line, no gift, no joy, no birthday surprise.

February 27, 2021
Unprompted review

Reply from Man Crates

Hi there Laurie, thanks for your review. We are sorry to hear about your experience, and are happy to hear we promptly issued a refund for your shipping costs and non-delivered items.

Unfortunately it does appear your order was delayed in transit and unfortunately we cannot predict when weather related carrier delays will impact our shipments. We can confirm that we did ship the order on the date required for on-time delivery, the inclimate weather across the US at the time of your shipment appears to have interfered with the delivery process.

Please reach out to our customer service team by giving us a call at 866-902-7260 or sending over an email to guys@mancrates.com if there's anything else we can do for you.

-Team Man Crates