TERRIBLE!!
TERRIBLE!!! DIDN'T SHIP OR ARRIVE IN TIME FOR CHRISTMAS- WAS SCHEDULED TO ARRIVE 12/23
I have reached out numerous times via email and text regarding my order not shipping or arriving in time for Christmas with ZERO response. I requested a refund as it was no longer needed. I am very disappointed after reading the reviews and going out on a limb for a special and expensive gift such as this. I ordered the Old Fashioned Set.
Reply from Man Crates
Hi Heather, so sorry to hear about your order with us. As you know, shippers were under tremendous strain this holiday season given the circumstances impacting our country and the entire world right now, that being said, we're sorry to hear your gift arrived late.
We have looked into your contact with us and can see that we have responded to your inquiry by refunding the total cost of the item that was delayed, as well as providing an additional discount. We're sorry if you feel that we haven't resolved this issue to your satisfaction.
We would be happy to continue working with you to help make things right, please give us a call at 866-902-7260. We look forward to speaking with you.
-Team Man Crates