Edit: in response to MC’s reply - no email notification of cancellation was provided. Myself and three other individuals who used the code did not receive a cancellation notification. Additionally, I tried to check my order status on the website when the ship date came and went but it is not possible to do so. The website merely stated that email notification would be made when an order is shipped. It is unfortunate for the company that the coupon code openly available on the internet was shared maliciously, unbeknownst to customers like me. However, it is terrible business practice to cancel orders without notification. I would have happily replaced the orders in time for them to be received by Father’s Day. I was even okay with late arrival since they seemed so great and personalization takes time. I suspected MC was slammed with orders for Father’s Day and that accounted for late shipping. Instead, my orders were cancelled with no notification and without time to order another gift prior to Father’s Day. Based on MC’s replies to other reviews, it is clear that MC is happy to provide subpar service and blame others for the problem.

I placed several orders with mancrates. I used a coupon code found on the web. Mancrates processed a relatives order with the code, but cancelled ours without any notification. When they were contacted regarding shipping notification, they simply said the order was cancelled. At the very least I would have expected an email at the time of cancellation to allow for a chance to use a different code and pay the difference. Extremely disappointing.