Overrated and Overpriced
The actual product just didn't live up to the hype in my eyes. Maybe I just expected too much, but while it's awesome concept. I don't think it's worth the price. I expected an actual challenge for the receiver. I figured the top would be nail down or secured in some other similar fashion, but it was glued and he was able to get into the crate in like five minutes. After seeing the products inside the crates I was pretty sorry I'd spent the money on it. The bag of sunflower seeds was so small, there were only three balls, but worst of all was the towel which had a very cheap look and feel to it. Just overall not the experience I anticipated and you could tell he was a bit bummed too. For the price it's just not worth it.
Reply from Man Crates
Thanks for your feedback, I’m so sorry to hear you were disappointed in the product you received.
We have tried to locate your order in our system so we could look into the circumstances of your issue and were unable to do so based on the information in reply to our direct message response to your review..
We offer a 100% satisfaction guarantee on all of our products, so when you're not happy, we're not happy! We'd be glad for the opportunity to work with you to make this right by offering a product replacement, discount, or we can arrange a cost free and hassle free return pick-up at the location of your choice if you just want a full refund. Please reach out to our awesome customer service team by giving us a call at 866-902-7260 or sending over an email to guys@mancrates.com and we’d be happy for the opportunity to make this right ASAP!
-Team Man Crates