I have ordered numerous products from…
Man Crates responded immediately to my review, just spoke with an awesome person and the situation was corrected! Thank you so much!!!
I have ordered numerous products from Man Crates and have always been satisfied but this last order was extremely disappointing. I send my brother gifts and when he opened the gift containing jerky made from alcohol every package contained MOLD. He sent me photos of this. Thank god he did not eat any of it and then notice it. Not sure how long this product was sitting on the shelf but man this is a health hazard and could seriously make someone ill!!! The pepperoni sticks in the bloody mary kit were also bad. WHAT THE HELL?
Reply from Man Crates
Hey there Becky, thanks for letting us know, please accept our sincere apologies that the gifts we sent arrived in less than perfect condition!
We offer a 100% satisfaction guarantee on all of our products, so when you're not happy, we're not happy! We'd be glad for the opportunity to work with you to make this right by offering a free product replacement for both items, or we can arrange a cost free and hassle free return pick-up at the location of your choice if you just want a full refund. Please give us a call at 866-902-7260 and we'd be happy to work with you to make this right.
-Team Man Crates