REVOLVE Reviews 1,623

This is a large and reputable web site, so surprised at the negative reviews. I have purchased numerous times, and never had issues with receiving or returning. Great customer service. The reason for... See more

Pretty expensive products but the customer service is outstanding. I ordered the Tower 28 spray which I could not get anywhere else. Unfortunately the package never arrived, I contacted the customer... See more

I have been a Revolve customer for some time now. They certainly have everything for all occasions, great customer service, fast shipping around the world. I am leaving a review for a particular brand... See more

The product is fine, but the packaging is not so much. The clear plastic box that wrapped around the product to protect it was clearly opened by someone, but the cardboard box that is used to protect... See more

I’ve been helped through text by two different representatives (Yvette & Jap aka Japet) and my experience with both of them was amazing! They were both extremely kind, caring, and helpful! Literally t... See more

Amazing customer service, I ordered trainers in the wrong size (my mistake due to conversion from uk sizing) when they arrived I called up the most friendly and helpful colleague talked me through to... See more

Absolutely great and really good customer service. Package arrived quickly and staff were friendly when I thought it might be used and asked for a replacement one was sent out straight away without an... See more

I honestly don't know about all these bad reviews, I had a great experience. Maybe it's a hit or miss with this company. I bought a skirt and saw lower pricing on Nordstrom and they matched it no ques... See more

I can only praise Revolve’s customer service. Within one month I have made 3 orders, out of which I have made two returns and all of my items arrived very quickly (even the ones on preorder) the ones... See more

I get nervous trying new platforms to buy clothes, but this site is actually great! I’ve ordered twice, and both times I received my order on time and—my favorite thing—they included a return shipping... See more

I purchased from Revolve for the first time. My order total for £330 for 3 items, so an average of £100+ per item. The clothes arrived stuffed into a DHL box that was clearly too small to fit the orde... See more

Was a bit sceptical after some of the reviews but they had the Tower 28 spray my daughter wanted for Christmas that I couldn’t get anywhere else. I placed my order Wednesday 11/12/24 and have just rec... See more

I really love ordering from Revolve, I have got lots of items I really wanted I can't get in the UK. The shipping is so fast and reliable, and if I have an issue with an item or the box for whatever r... See more

Refunds for New Zealand goods take an awfully long time (e.g. 3 weeks or longer) to process. Because your return packaging for New Zealand has no tracking I never know whether the return package has... See more

What absolute stars! I happened to need to return an item way past the date but when I explained the circumstances they offered to let me return the item for a full refund. I have NEVER had such gre... See more

Like most, I rarely take to the internet to document a positive experience, but I had an experience today that is typically not expected. I placed an order last Friday. It came with expedited shipping... See more

I ordered a pair of shoes on Tuesday evening at 8 PM with free delivery. They were dispatched from Los Angeles at 10 PM and arrived by 1 PM on Friday. I love the shoes, and the company even offered fr... See more

Had to order and return multiple dresses trying to find the perfect dress for my daughter’s wedding. They were all beautiful, and the customer service went above and beyond working with me on the ret... See more

Very high level of customer service. Have shopped with them for years and should any issue occur they are always very speedy at rectifying it, someone answers the customer service number within 2 mins... See more

Great customer service. I ordered some trainers to the UK but did not realise the website was US based so the sizing is different. I used the what's app chat option (great feature BTW) and within 5 mi... See more

Super service. Ordered a pair of Soludos espadrilles from their own site, they arrived after alot of hassle. Ordered my replacement pair from Revolve, service was impeccable and the shipping was fault... See more

There were so scratches on decorating chain on my dress and it became darker in some parts. Also there were some stains and smelled not fresh like someone was wearing this dress before and returned... See more

I am super happy with REVOLVE! I ordered a pair of Dr. Martens to Germany, as that model was completely sold out here... Didn't realise they were getting shipped from the US and was nervous at f... See more

I am British but based in Italy and was shopping for an occasion dress when I decided to try Revolve for the first time as I was impressed with their inclusive prices (no extra customs/taxes), free... See more

I have ordered from this site twice (once pre pandemic) both times there’s been problems with the delivery. Delivery is delayed or inflexible. Also the communication is misleading giving incorrect tim... See more

Revolve has the best customer service out of any store I have ever seen. Had some packages stolen and they are so sweet and respond and help immediately. Literally so rare nowadays to have such attent... See more

Return process / updates are non existent to very slow. Customer service is very responsive, but don’t seem to have much influence over the return process. Delivery was very quick tho.

I have never in my life experienced such incredible customer support. I can’t actually believe how amazing the team were to me. I am a loyal customer for life and I will fight anybody who argues diffe... See more

I purchased a dress from Revolve. A truly beautiful and timeless design. I did face an issue with my order, but Neka from customer service handled it with great care and professionalism. I apprecia... See more

Amazing products and customer service! Revolve has good product selection. I purchased a couple of items from them, the quality of products are very good. Even more importantly, the customer service w... See more

This was a very pleasant purchase experience - I knew from the beginning, Denmark would charge tax, duti etc. so I let revolve.com handle this, so I didn't have to pay tax/duties when it arrived... See more

First order experience was good there is a broad amount of stuff found at one place which I like. Reason I chose this business: Just came across it and found what I needed so thought I'll give it try... See more

WOW! I received my shoes after just two days but the shoe had a minor rip in them. Mailen Revolve and was taken care of RIGHT away. They sent me a new pair and refunded me for the return shipping fe... See more

Absolutely Stellar Service from Revolve! Shopping at Revolve has been an exceptional experience from start to finish. Their support service is truly spectacular—super responsive, incredibly att... See more

I received a tarnished ring and they got me a replacement in two days. They did not make me send back the original ring. Every time I have an issue with this company they are extremely quick to respon... See more

I was on this review site for another company, and I said let me check how Revolve is doing on here. I shop at Revolve very frequently due to its quick turn around time for shipment and plethora of d... See more

I don't leave many reviews on here but I feel credit needs to be given when due. I ordered 2 x £300+ wedding dresses from here for delivery to the UK. They arrived quickly with free delivery. I didn't... See more

I love Revolve! They ship my orders and quickly and returns are so easy! They also have a great selection and excellent customer service!

I had a very positive experience with Revolve’s customer service. I didn’t realize that the item I purchased was part of the final sale and normally would not be eligible for a return. Under usual cir... See more

Again cant thank Revolve/FWRD enough! Was just returning an item and think it must have gotten lost or something or not been entered properly I dont know, but when enquiring about what to do ab... See more

My review was for Revolwe (a company selling surfing equipment), not Revolve. There may be a few others who made this mistake. I've edited this review because I never had any interaction with Revo... See more

Hi Revolve, can you please let me know where this order is. Ordered 2/1, said delivery 5th - 6th. Had no email update from yourselves or any update status or from DHL to say delivery will be during... See more

I don't know for other people but I've received my order from this seller in very short time. DHL have had delivered after approx 4 days after purchase and product was the same like on the website. I... See more

I love that they offer things in europe we cant really get anywhere else. I have bought a lot of times and had always a really good customer service but they last so much in getting the returns. I hav... See more

Purchasing experience has been good so far, no complaints. Fast shipping and no issues with orders. However, I wanted to go ahead and post a review of my purchase, which I did, only to check some... See more

Multiple orders so far, all went smoothly and good returns handling and refund in case it doesn’t fit

I love the clothes I get from revolve! They're always in perfect shape and no smell like other online stores. Customer service is excellent and shipping is always fast