Farfetch Reviews 58,278

I actually had a great overall experience with the app. Easy to navigate, great selection and fantastic communication in terms for delivery. Was shipped from Spain and I received in South Africa in... See more

It has a very wide variety of items, the discounts can be very high depending on the season. I love scanning for interesting things. In general shipping times are ok and everything arrives without dam... See more

The experience is always great until the product arrives, but buying it at that price is a unique opportunity. Although I think they should pay a little more attention to the details of the product's... See more

bought these shoes as a gift, but unfortunately the tissue paper inside the box was torn and it didn’t look neat. It would be great if the packaging could be checked more carefully, as the shoes thems... See more

Brilliant customer service. My card was used fraudulently to make a purchase with Farfetch. My payment provider essentially shrugged their shoulders and refused to help. I contacted Farfetch out o... See more

The cargo pants are amazing, it was difficult finding my size so I was really pleased. The shipping time was unbelievable, only 3 days to western Canada? Unheard of honestly. I will definitely purchas... See more

I'm absolutely thrilled with my new pre-loved LV handbag! The details provided were accurate, and the service was excellent. I first sold my brown YSL crossbody and then used the platform to purchase... See more

The package arrived quickly but the shipping company u are using is taking too much money for delivery I paid almost 65$ extra They said its tax but it was much more It was better to buy thi... See more

Clothing does not disappoint. It demonstrates value when in public or private. This hoody is comfortable in the well-worn fashion yet maintains the aura of novelty with each wearing. There is an in... See more

The package arrived in excellent conditions on the estimated time. I don’t know if the vendor chooses the carrier or if Farfetch sends its packages through FedEx, but the only thing I’d like to point... See more

The service was good and fast, however I was not informed of the hefty amount I would pay on taxes and courier. Will not ever order again as goods become way overpriced due to courier prices which mak... See more

Easy to find products & checkout. Much easier than SSense or other similar vendors. Good discounts & easy to apply discount codes. Love that pricing includes shipping & customs - really simplifies exp... See more

Selection and availability of merchandise! So many times I find a piece I love and want and the vendor only has one size! And of course its not my size !!! Far-fetch typically has almost always had al... See more

Overrated. Farfetch is a solid 3.5. There are plenty of small issues ruining the experience every time. Just yesterday I encountered delivery delay again even though I paid 20€ extra for Express. The... See more

Literally the best customer service I’ve had in years! The original item I ordered was not up to quality standards and the farfetch team not only had fast response times, but everyone went above and b... See more

With Farfetch, it was just amazing, thanks. But I encountered serious difficulties at DHL and Customs here locally. I want to know if You don't have external third party partners who can manage a do... See more

I ordered a pair of shoes from farfetch and it was delivered within the time frame they said it would. The item was delivered in great condition and was packed carefully. Overall a perfect first exper... See more

I received almost exactly what I ordered, and overall I’m very happy. The only small issue is that the product images were a bit misleading — on the website there was a golden-colored name tag under... See more

I can always trust this site and especially a live person on the other side with perfect clarification. The refund is also quick for an international company. Very trusted. The only problem is UPS t... See more

upd 01/10 you say that the issue is solved, but the issue will be really resolved only when I get a refund, which I`m still waiting for. and let me remind you that the carrier picked up the parcel... See more

My order, which I was offered good discounts for, arrived on time. Each piece of clothes in my order was packed really nicely. It was really pleasurable to unwrap everything. Each item of my order ar... See more

The delivery date was changed at the very last moment (on Saturday instead of Monday, as agreed). No chance to refuse the new delivery date. I was away from home on the weekend, and I couldn't re... See more

Farfetch has decreased the sizing of the model which makes it hard to "compare" my body with the model shown and the clothing item I wish to purchase. Because of this I "pass" on the purchase.... See more

I am very happy with all my orders, getting things of high quality. Speaking about what could be better: it could be better if you use DHL courier , it is the fastest and the clearance process is fast... See more

I received 3 separate shipments and having to sign for them all is challenging! The necklace took a few weeks to arrive and it was huge, but I couldn’t tell from website because there aren’t any pict... See more

The purse I ordered is great, i received a code NC15FF and IMMEDIATELY hit the shop button and ordered the purse. The code did not automatically transfer. I immediately reached out and was informed t... See more

I appreciate Farfetch because the name speaks for itself! I've been able to find beautiful items at their best quality from all over the world 🌎 🙌🏽 Fast shipping and well packaged 📦 ❤️

I had a very disappointing experience with this order. Instead of the camping equipment I purchased, I received a pair of shoes. This not only delayed a birthday gift, but also caused a lot of extra... See more

For me farfetch was number one for shopping, but I was disappointed when I tried to return an item and found out that its not returnable. I was not aware of that at the time of purchase. That informat... See more

I wanted to share my recent shopping experience. The purchase process itself was very smooth, everything was as great as before. This time, I purchased two products: • One was delivered by DH... See more

Very happy with my purchase. The delivery was right on time, which I really appreciated. The product matched exactly what I expected thanks to all the clear photos—makes it so much easier to understan... See more

Unfortunately the first pair of shoes were brown instead of the black that I ordered, and they looked alright so I kept them. Still, they were too large for the 43s. Along with them I or... See more

The order process was quick and easy, however the delivery method was not ideal. The box arrived completely ruined. Luckily the item was not ruined , but I was concerned upon opening it and disappoint... See more

I just bought a Rick Owens DRKSHDW Gimp Flight Jacket. Amazing quality on the product. Insanely fast delivery!! My dad said it was gonna arrive 10th october. But he read it wrong at said it already h... See more

I ordered throughs the Farfetch app and I am very satisfied with the product selection and price, discounts. Delivery is fast and safe and the products are well packaged and as advertised on the site.... See more

The actual quality of the item is different from what I saw. The Armani down jacket is thin like a jacket and I don’t feel its thickness.

In order number RHSU4S, in the box with the sneakers that I received from Vitkac, there was no dust bag. Does Versace already save on dust bags?!

I really like your company: a large selection (sometimes it's just hard to choose, because there are so many beautiful and stylish things), fast delivery, quality fashion brands. In general, I am your... See more

Variety, best prices, fast, trustworthy . Great customer service. I’ve been ordering from Farfetch last 7 years and never had bad experience.

- Easy to place orders - Elegant and fashionable products - Some times some of the order could take longer time to deliver

The initial refund request was sent after I returned the product end of August after which I receive the automated message that the product arrived on 4th September. Instead of informing me about the... See more

Brilliant delivery, less than a week to UK, sourced in Italy. Good discount. Not been able to try on yet as on holiday so hope not to test the return procedure.

Everything was going perfectly Thank you for your service and following up the small details it means a lot for the customers Big thanks

Item as expected, which was excellent. Pricing was reasonable, and shipping was on time as described. Thank you!

Quick shipping, my order was exactly what I saw in the picture on the website. Very happy absolutely love them.

Great variety of clothing and always adding new pieces, good app to navigate the only thing that bothers me is a fair amount of the clothing isn’t displayed on a person and therefore have not much of... See more

Items were sent from Asia and Europe they all arrived on time and in fantastic condition

The delivery was excellent and the quality of the product is so good i am thinking of buying a second.