BO
Bojana
Montenegro
Reviews
Review of REVOLVE
Review of THE OUTNET
Long-Time Customer, But This Time Disappointed
I have made many purchases on theoutnet.com over the years and never had a problem, until now. On June 3rd, I placed an order to be delivered to a location just 100 km from their warehouse. Unfortunately, the order status hasn’t changed since day one.
I’ve called customer service multiple times, but each time they only repeat the same answer without offering any real help. It’s very disappointing to feel like they don’t care about resolving this issue.
I hope this gets sorted out soon, as I’ve always had good experiences before.
June 3, 2025
Unprompted review
Reply from THE OUTNET
Hi Bojana,
Thank you for taking the time to share your feedback. We’re sorry to hear your recent experience has been less than desirable.
Please send an email with your order number to feedback@theoutnet.com and our Customer Care Team will contact you as soon as possible.
Best regards,
The OUTNET Team