Remote Control World Reviews 2,233

TrustScore 4.5 out of 5

4.7

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's delivery service, highlighting its speed and efficiency. Consumers also express satisfaction with the quality and functionality of the products, noting that replacements often work better than the originals. The level of agreement is strong regarding both the delivery service and product quality, indicating a reliable and positive experience for many. While opinions on order processing and contact experiences vary, the overall sentiment remains positive. People appreciate the helpful and friendly customer service, with representatives often going the extra mile to resolve issues. Reviewers value the company's commitment to customer satisfaction, noting instances of prompt replacements, refunds, and even complimentary gifts. The company is highly recommended for its excellent service, product quality, and dedication to resolving customer concerns.

Based on these reviews

Rated 5 out of 5 stars

Had to order a replacement Sharp AQUOS remote with solar panel as the shop POWER.dk did not want to replace a 2month old remote with an original one. Even after they had the remote handed to th... See more

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Rated 5 out of 5 stars
Verified

The first unit failed. Unable to fix it "remotely". Had very good communications and quick response from Adam. He organised a replacement unit. All good now. The remote has all the functions needed... See more

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Rated 5 out of 5 stars
Verified

With my experiance Your company went above and beyond to solve my problem. Also with prompted response with any questions or concerns. I am happy with the,end,results.

Company replied

Rated 5 out of 5 stars

I have missed my NAD CD player remote for a very long time. My original remote packed up. When I discovered there is a real replacement available I made the purchase. I got good service at the purchas... See more

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Rated 5 out of 5 stars

I came across this brilliant company because the remote control that comes with the Q2 sound bar is woefully inadequate and broke within a year. Remote Control World offer a much more resilient and us... See more

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Rated 5 out of 5 stars

Incredible customer service! I bought a replacement remote for my old Bose remote that, my now, 13 year old had a hand in busting when he was 6. It’s worked all these years but some of the buttons di... See more

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Rated 5 out of 5 stars

Customer service is great. I have used e-mail and online chat for advice on what to order and the replacement remote control arrived swiftly. Unfortunately it wasn’t programmed as it should have been... See more

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Rated 5 out of 5 stars

I ordered a replacement remote for my Bel Canto Design E One s300i. Replacement remote looks great and works like it should. I highly recommend this website!

Company replied

Rated 5 out of 5 stars

Execution and delivery were spot on. Remote is much better than the original- it has AA batteries and has bold buttons. The original was small and always got lost between sofa cushions, had a button... See more

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Rated 5 out of 5 stars

I ordered a compatible remote control for my CD player, Wadia 6. Actually it is a machine I bought 30 years before. It's original remote control was out of order but nobody could fix it. I found VAT... See more

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Rated 5 out of 5 stars

found this site by chance as i was looking for a replacement remote.put in the make and model of tv and it told me which one i needed.placed order and received it in less than a week.i am not tech sav... See more

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Rated 5 out of 5 stars

I ordered a product...it was there! It arrived in Romania/Braila at the speed of sound! The product itself is perfect; i didn`t knew before that my amplifier had a motorized volume controller before i... See more

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Rated 5 out of 5 stars
Verified

Excellent! Before I ordered, I had questions, which the RCW staff answered by email within 10 minutes. After I ordered, RCW returned my repaired item within 2-3 working days (along with a complimentar... See more

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Rated 5 out of 5 stars

When VELUX stopped making the WLR 100 50 02 remote control hand set to operate my windows, they suggested that I replace the complete window control box, cables, motor and instal a solar panel to pow... See more

Company replied

Rated 5 out of 5 stars

Very trustworthy company.I ordered several remote control devices here.Now a problem occured - the device did not work as it should.I could keep the wrong remote and was refunded in full.They can make... See more

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Rated 5 out of 5 stars

Hello. I am very satisfied with the service of this company because it saved me a somewhat old DVD player by, on one hand repairing the original remote control and, on the other hand, providin... See more

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Rated 5 out of 5 stars

Had three old ceiling light fans, but down to 1 remote. Was considering getting new fans until I found a replacement here (id8 model) bought 2 and they work perfectly so now each fan is fully function... See more

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Rated 5 out of 5 stars

The new remote works so much better than the one it replaces ever did. I placed the order on a Sunday and the remote arrived the following Friday. One minor quibble was tha tthe packaging instructio... See more

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Rated 5 out of 5 stars

Saved me on my holiday when the remote from the mover of my caravan broke. Within two days it arrived well packed on destination in the Ardèche France.

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Rated 5 out of 5 stars

The remote arrived in 3-4 days for the Philips TV, everything is OK. I put the batteries in and everything worked immediately without pairing 👍 I haven't tried the keyboard yet to see if everything w... See more

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Rated 5 out of 5 stars

I purchased a universal remote control from Remote Control World. The delivery took 2 days . Itried to get my caravan motor mover to work with it but to no avail, i contacted Remote Control World a... See more

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Rated 5 out of 5 stars

It is a great product that replaced perfectly my defective original remote control. Above all, the excelent technical support the company gave me, helping to easily reprogram the product to perfectly... See more

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Rated 4 out of 5 stars

Little bit concerned whether the remote would work. But it does, it even works better then the original ever did. Please take in mind that the promised delivery dates are not met. Delivery to Nether... See more

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Rated 5 out of 5 stars

Purchased a Cambridge Audio Integrated Amplifier 650A (Not New) and got it without a remote, so hidden functions like speaker "B" could not be turned on and other functions still have to learn abo... See more

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Rated 5 out of 5 stars

Received my remote this morning. Already to go straight out of the box, battery in place. Wondered where I would be able to find a remote control for my vintage Technics cassette player, well thes... See more

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Rated 5 out of 5 stars

I ordered a replacement remote control for my Arcam AVR850. When I reported that the new remote control didn't work, one of the support team quickly got in touch, and guided me through a testing proce... See more

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Rated 5 out of 5 stars

Fantastic customer service and they really take care of problems! I am incredibly happy with the treatment I received and can't say more than that I will recommend them.

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Rated 5 out of 5 stars

I ordered an aftermarket remote control, which unfortunately didn't work. I told them and they recommended another type of remote control. They were sure it would be good. In the meantime, I found an... See more

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Rated 5 out of 5 stars

Thank you very muchfor the remote control,the remote works very well,very pleased,no problems at all.

Company replied

Rated 5 out of 5 stars

We are extremely pleased with the service from VAT. They rebuilt the remote control for our caravan mover, and everything works perfectly. Outstanding service – we give them our warmest recommendati... See more

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Rated 5 out of 5 stars
Verified

I am so impressed with this company I would give more than 5 Stars if it was possible! My first request for help was answered quickly, efficiently and in a friendly way. I was given confidence in sel... See more

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Rated 5 out of 5 stars

The replacement remote control I purchased from REMOTE CONTROL WORLD resurrected my old Denon stereo receiver. I was back in control. No more getting up and down to adjust the volume, etc. Then on... See more

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Rated 5 out of 5 stars

I received the remote yesterday , faster then you said initially . I just put the battery and was instantly conecting with the air conditioner wooooow I was crazy happy . Thank you soooo so much fo... See more

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Rated 5 out of 5 stars

Excellent! Repairs for not-good-working Remote Controls fast and very good. The employees are very friendly, especially Ondřej Krejčí, very friendly and very helpful. Many thx for the Service, will... See more

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Rated 5 out of 5 stars

I bought an remote and gave them the the modelnumber of my Television. Got it and it worked 100% without having to do anything. Top service. Arrived within a few days!

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Rated 5 out of 5 stars

I was pleasantly surprised with the speed with which each question or issue was resolved. The agents were polite, kind, engaged with the situation, provided all the necessary explanations, and resolve... See more

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Rated 5 out of 5 stars

The assistance is quickly and efficiently reacting. The delivery was correct. We had some problems with the connection between the mover and the remote control, but Helena helped us quickly. My com... See more

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Rated 5 out of 5 stars
Verified

Quick delivery. Quality product. Any problems solved fast. Highly recomended. Company that cares about customer. They will do best to solve any problem, and provide great service and product. Also wi... See more

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Rated 5 out of 5 stars

Im always wary about buying something from a company I do not know anything about. I also was wary about whether the product would work. I needed a voice controller for my Sony TV. It never came wi... See more

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Rated 5 out of 5 stars

Lovely company before and after care 100%. communication was fantastic throughout the whole process. The remote control is perfect I wouldn’t not hesitate to buy another one in future I can recommend... See more

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Rated 5 out of 5 stars

Customer service made every effort to ensure the remote control I was buying was the correct one for my TV. That seems simple, but in the case of my LG Magic Remote, it was not simple at all.

Company replied

Rated 5 out of 5 stars

The best service ever! I had a new defective remote and they replaced it promptly and the communication with Helena was great.I highly recommand this company for all your remote needs.

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Rated 5 out of 5 stars

I have used this company a couple of times now, to replace broken remote controls for fans, when the remote controls supplied with the fans have given up the ghost. Remote Control World was the only c... See more

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Rated 3 out of 5 stars

I ordered a remote control for a Tesla smart TV, it didn't work... After dozens of emails and pictures sent, they came to the conclusion that my TV was defective and that I should order another remote... See more

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Rated 5 out of 5 stars

I recently ordered a replacement remote control for my air conditioner, and I must commend the customer support team for their exceptional assistance throughout the process. From the beginning,... See more

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Rated 5 out of 5 stars

Excellent communication, despatch and delivery to the UK. The staff were helpful and responded to any queries I had.

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Rated 5 out of 5 stars

I ordered an original remote control for a Dyson Pure Cool Me. The product is apparently on backorder, and I was informed that the payment would only be reserved. However, the money has in fact... See more

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Company details

  1. Electronics Store

Written by the company

We specialize only in remote controls development, selling and repairs. Serving the whole of Europe since 2009. ....................................................................... Unusual atypical remotes are easy for us!! Seriously, we can create any remote control for every device, with the same functions and the same button names as original RC! .............................................................................. Thousands models of brand original remote controls in our stock. .................................................................................. We only want positive reviews and we will do everything for that. If you are not satisfied with our product, please give us a chance to solve the problem before giving us a bad rating. As manufacturers, unlike resellers, we can analyze the problem, reprogram the product, or recommend another model/type (exchange is free!). Please understand that the development and production of a compatible replacement part is much more demanding than an easy "buy-sell" business model. A replacement remote control must not only be of high quality but, most importantly, must be COMPATIBLE with the product. If your remote control is not working, it is usually because it is a wrong incomatible type, not because it is defective. ................................................................................... Do not hesitate to contact us anytime on orders@remote-control-world.eu. We answer within 24 hours. If you need an immediate answer ask our experienced technician (no chat bot) in the online chat on our website 9 a.m - 9 p.m. .............................................................................. Pls note: on Mondays we are more busy (we deal with inquiries from the weekend) and we are not able to answer emails within 24 hours as usual. It's better to ask on the online chat on Monday if you can't wait.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Replied to 97% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

Amazing

Amazing, my 10 year old soundbar works fine but I lost the remote long time ago and there is no official way of reordering it. Remote-control-world shipped my remote within a day, arrived in germany within a week and works perfectly fine! I ordered it with additional batteries but it actually arrived with a battery already inside

October 30, 2025
Unprompted review
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Reply from Remote Control World

Dear customer,

Thank you so much for sharing your wonderful review with us! We're thrilled to hear that we could help you find the perfect remote for your soundbar when no official replacement was available. We're delighted that your remote arrived quickly and safely, and most importantly, that it works perfectly with your device. It's wonderful that it even came with a battery already installed, so you could start using it right away. Your kind words truly mean so much to us, and we're committed to continuing this level of service.

Best regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD

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Rated 5 out of 5 stars

First class customer service

I had doubts about using a Europe-based company as opposed to a home-based (UK) firm to resolve my gas remote control issues. However, their website seemed to offer everything I needed within a reasonable time-frame. Despite my mistake (not theirs!) with the ordering process, Remote Control World promptly refunded what I was due with a friendly note. I will certainly be using them again.

October 24, 2025
Unprompted review
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Reply from Remote Control World

Dear customer,

Thank you so much for taking the time to share your positive feedback with us – we truly appreciate your kind words. We're delighted to hear that despite your initial doubts about working with a Europe-based company, we were able to meet your expectations and deliver the service you needed. Your situation perfectly demonstrates our commitment to putting customers first; the fact that we could promptly resolve your ordering mistake with a friendly refund shows that fair and straightforward customer care is at the heart of everything we do. We're genuinely happy we could assist you with your gas remote control needs, and we look forward to helping you again whenever you need us. Thank you for giving us the opportunity to serve you, and for your trust in Remote Control World.

Best regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Programmable Remote Control

The product, a programmable remote control, impresses with its price-performance ratio. I would especially like to thank the service team, particularly Ondrej Krejci, for his friendly and effective support.

July 26, 2025
Unprompted review
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Reply from Remote Control World

Dear customer,

Thank you so much for taking the time to share your positive feedback with us. We are delighted to hear that our programmable remote control has impressed you with its excellent price-performance ratio, and we're truly grateful for your kind words about our service team. We want to especially acknowledge Ondrej Krejci for his friendly and effective support — it means a great deal when our team members go the extra mile to ensure our customers are fully satisfied. We're thrilled that we could assist you and help make your experience smooth and enjoyable. Your trust in us motivates us to continue delivering quality products and exceptional service, and we look forward to supporting you whenever you need us in the future.

Best regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Excellent experience - highly recommended company

I appreciated the high technical competence and the service provided (fast, precise, kind).
Price was also very competitive considering the service.

October 29, 2025
Unprompted review
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Reply from Remote Control World

Dear customer,

Thank you very much for your excellent review and kind words! We’re delighted to hear that you appreciated our technical competence, fast and precise service, and competitive prices. Providing professional support and great value to our customers is always our goal.

We truly appreciate your recommendation and look forward to assisting you again in the future.

Best regards,
Adam
REMOTE CONTROL WORLD team

Rated 4 out of 5 stars

Very positive

Quality items, excellent assistance.

December 5, 2024
Unprompted review
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Reply from Remote Control World

Dear customer,

Thank you for your kind words! We’re very happy to hear that you’re satisfied with the quality of our products and the assistance you received. Providing excellent service and reliable items is always our priority.

Kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD

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Rated 5 out of 5 stars

Delivered within the specified…

Delivered within the specified timeframe, as described, the dedicated remote works correctly.

October 28, 2025
Unprompted review
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Reply from Remote Control World

Dear customer,

Thank you sincerely for taking the time to share your positive review with us. We're delighted to hear that your order arrived within the specified timeframe and that the remote control works perfectly as described. Your satisfaction means everything to us, and we're thrilled we could help you find the right solution. It's incredibly rewarding to know that the dedicated remote is functioning exactly as you expected. We truly appreciate your business and look forward to serving you again in the future.

Best regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

The quick response I was able to relate…

The quick response I was able to relate with the technician what the problems were they got right on it fixed my original remote that was jammed from battery acid and gave me a really nice upgraded remote that works flawlessly

October 27, 2025
Unprompted review
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Reply from Remote Control World

Dear customer,

Thank you very much for your kind words and for sharing your experience! We’re delighted to hear that our team was able to assist you quickly and effectively, and that you’re happy with the final results. Providing prompt and reliable support is always our priority, so your feedback truly means a lot to us.

Best regards,
Adam
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Unique products

Positive experience with Remote Control world. Unique products at a reasonable price. Thank you.

October 26, 2025
Unprompted review
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Reply from Remote Control World

Dear Customer,

Thank you for your message and for bringing this to our attention. We are very sorry that you have not yet received your order and completely understand your frustration.

We have been in contact with the shipping company (Fastway / Spring GDS), who initially confirmed delivery to the wrong address. We immediately opened an investigation and forwarded your report and screenshots to them for verification. Unfortunately, the courier has not yet replied to our last follow-up, and we are still waiting for their official response.

As soon as we receive an update from the shipping company, we will contact you directly to ensure that you either receive your parcel or a replacement.

We sincerely apologize for the inconvenience and thank you for your patience while we resolve this matter.

Yours faithfully,
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Thank you very muchfor the remote…

Thank you very muchfor the remote control,the remote works very well,very pleased,no problems at all.

October 23, 2025
Unprompted review
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Reply from Remote Control World

Dear customer,

Thank you very much for taking the time to share your positive feedback with us. We're delighted to hear that your remote control is working perfectly and that you're very pleased with it. It's wonderful to know that we could provide you with exactly what you needed. Your satisfaction is our priority, and reviews like yours truly make our day and motivate us to continue delivering excellent products and service.

We appreciate your business and look forward to helping you again in the future should you need any additional remote controls or assistance.

Best regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD

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Rated 5 out of 5 stars

EXCELLENT SERVICE FROM START TO FINISH

When VELUX stopped making the WLR 100 50 02 remote control hand set to operate my windows, they suggested that I replace the complete window control box, cables, motor and instal a solar panel to power the motors, at a cost of nearly GBP £800 for 2 windows. This is an abhorrent waste of perfectly good VELUX components and our precious planet's finite resources.
I could not find a VELUX remote control handset in the UK, but REMOTE CONTROL WORLD in Czechia could supply a unit that provided the basic remote control that I needed. REMOTE CONTROL WORLD has provided me with excellent service and customer support. I would definitely use them again if I cannot find electronic products in the UK and I give REMOTE CONTROL WORLD an excellent recommendation.

October 23, 2025
Unprompted review
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Reply from Remote Control World

Dear customer,

Thank you very much for your kind and detailed review. We truly appreciate that you took the time to share your experience.
We are delighted that our replacement remote control provided a practical and sustainable alternative for your VELUX windows. Your feedback about avoiding unnecessary waste perfectly aligns with our philosophy — to help customers keep their devices working efficiently for as long as possible.

We are also very pleased that you were satisfied with our service and support. Your recommendation means a lot to us, and we’ll be happy to assist you again whenever you need electronic components in the future.

Kind regards,
Helena
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Super friendly and helpful company

I came across this brilliant company because the remote control that comes with the Q2 sound bar is woefully inadequate and broke within a year. Remote Control World offer a much more resilient and user-friendly pre-programmed remote that is compatible with the sound bar. When ours inexplicably stopped working, Adam at Remote Control World was so helpful in getting the problem fixed, helping to diagnose the problem, and sending a replacement control promptly and at no additional cost. It is so refreshing to deal with a company who really do put the customer first and want to help! Would definitely recommend.

October 22, 2025
Unprompted review
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Reply from Remote Control World

Dear customer,
Thank you so much for your wonderful review! We’re delighted to hear that you’re happy with our service and that the replacement remote is working well for your Q2 sound bar. It’s great to know that we were able to assist you quickly and effectively.
Your kind words mean a lot to our team. We always strive to provide reliable products and friendly, efficient support, so it’s fantastic to hear that this came through in your experience. Thank you again for your recommendation.

Best regards
Adam
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

I ordered a replacement remote for Bel Canto

I ordered a replacement remote for my Bel Canto Design E One s300i. Replacement remote looks great and works like it should. I highly recommend this website!

October 20, 2025
Unprompted review
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Reply from Remote Control World

Dear Customer,

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration regarding the unexpected customs and import charges.

Our products are shipped directly from our European distribution center. For deliveries outside the EU (including the United States and Canada), customs authorities may charge import duties or taxes independently from the purchase or shipping costs — unfortunately, these are not within our control and are not collected by us.

We always aim to keep shipping as fast and affordable as possible. In your case, the express UPS delivery from Europe to your location in just a few days shows how efficiently the order was processed.

We will, however, review how this information is presented during checkout to make sure such details are clearer in the future.

Thank you again for your feedback and for giving us the opportunity to improve our service.

Kind regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

There remotes actually worked on my old…

There remotes actually worked on my old Teac CR-H255, excellent.

October 16, 2025
Unprompted review
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Reply from Remote Control World

Dear customer

Thank you so much for your feedback. We’re delighted the remotes worked with your Teac CR-H255 and that you’re happy with the result. It’s great to hear we could help you keep using your older system without any hassle. We appreciate you taking the time to let us know and your kind words mean a lot to our team. We remain committed to excellent service and reliable products.

Best regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD

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Rated 1 out of 5 stars

I have ordered the bluetooth version…

I have ordered the bluetooth version and got one without it. Either I got a different model or the one I ordered is a scam.

September 5, 2025
Unprompted review
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Reply from Remote Control World

Dear customer,

Thank you for your feedback. It appears that you ordered a replacement (non-original) Bluetooth remote control, but unfortunately received the standard version without Bluetooth.

We sincerely apologize for this error. As a gesture of goodwill, we will send you a much more expensive original Sony remote control — model RMT-TX520E — free of charge. The original is always the best option in terms of build quality and reliability.

You don’t need to return the first remote control — please keep it as a backup unit. It works perfectly with your TV as well; it just doesn’t include the Voice (Bluetooth) function.

To help us correct this issue in our warehouse system, could you please send us a quick photo of the remote you received to orders@remote-control-world.eu
? It seems there might be a wrong product pairing between our e-shop listing and the physical stock.

Thank you for your cooperation and understanding — we’ll make sure everything is corrected and that you receive the right model promptly.

Best regards,
Remote Control World Team

Rated 5 out of 5 stars

Had to order a replacement Sharp AQUOS…

Had to order a replacement Sharp AQUOS remote with solar panel as the shop POWER.dk did not want to replace a 2month old remote with an original one. Even after they had the remote handed to them and concluded it wasn't working.
Power.dk offered me a universal remote replacement for a BRAND NEW TV, disgraceful.

Searched the web for 2 minutes and found out Remote Control World had the correct remote in stock.
Ordered it, and received the remote in a few working days from CZ to DK via GLS.
100% satisfied and remote is working perfectly.

Will order from you guys again if need be :-)

October 16, 2025
Unprompted review
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Reply from Remote Control World

Dear customer

Thank you for taking the time to leave such a positive review — we really appreciate your feedback. We’re delighted to hear the replacement arrived quickly and that the Sharp AQUOS remote is working perfectly for you. It’s great to know we could help you find the correct remote and meet your expectations. We remain committed to providing fast service and quality products and look forward to helping you again whenever you need a replacement.

Best regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars
Verified

Good support

The first unit failed. Unable to fix it "remotely".
Had very good communications and quick response from Adam. He organised a replacement unit. All good now. The remote has all the functions needed to replace the OEM unit. Highly recommend this company.
Ps. I am in Australia, shipping was good too

October 15, 2025
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Reply from Remote Control World

Dear Customer,

thank you very much for your kind words and for sharing your experience. We’re glad that everything is now working perfectly and that the replacement remote meets all your expectations.

It’s great to hear that our team could assist you quickly and efficiently — customer satisfaction is always our top priority. We also appreciate your note about the smooth shipping to Australia!

Thank you again for your trust and recommendation. We truly value your support and hope to serve you again in the future.

Kind regards,
Adam
Remote Control World Team

Rated 5 out of 5 stars

Excellent communication

Excellent communication, despatch and delivery to the UK. The staff were helpful and responded to any queries I had.

October 3, 2025
Unprompted review
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Reply from Remote Control World

Dear Customer,

thank you very much for your kind feedback! We’re delighted to hear that communication, dispatch, and delivery to the UK all went smoothly and that our team could assist you with your questions.

Providing friendly and helpful support is very important to us, and your satisfaction means a lot to the entire team. Thank you again for choosing Remote Control World!

Kind regards,
Adam
Remote Control World Team

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Rated 5 out of 5 stars

good company

found this site by chance as i was looking for a replacement remote.put in the make and model of tv and it told me which one i needed.placed order and received it in less than a week.i am not tech savvy and when i contacted the company they sent me simple and easy instructions to pair new remote to tv.i found this company very good to deal with and the people very nice.i would recommend this company.

August 18, 2025
Unprompted review
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Reply from Remote Control World

Dear customer,

Thank you so much for your kind review and recommendation. We’re delighted you found the right replacement quickly and that your order arrived within a week. It’s wonderful to hear our team provided simple, easy pairing instructions and went the extra mile to help you despite not being tech-savvy — I’ll be sure to pass your thanks on to them. We’re committed to keeping our service helpful and fast so you can enjoy your TV with minimal fuss. Thanks again for choosing us and for taking the time to share your experience.

Best regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD

Rated 5 out of 5 stars

Incredible customer service

Incredible customer service! I bought a replacement remote for my old Bose remote that, my now, 13 year old had a hand in busting when he was 6. It’s worked all these years but some of the buttons did not work well. I did some research online and came across Remote Control. I ordered the replacement remote and had troubles making it work. I reached out to them and they were absolutely fantastic in their replies to me, explaining each step with detail. They helped me out over several back and forth emails with such patience and I niw have a functioning replacement remote. I live in Canada and was emailing a company in Europe and in today’s world, where customer service is everything, it was such a wonderful and pleasing experience to receive the level of customer service I did. I highly recommend them for your needs.

October 14, 2025
Unprompted review
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Reply from Remote Control World

Dear Customer,

thank you so much for your incredible review and for sharing your story! We’re truly delighted that your replacement remote for the Bose system is now working perfectly. It was our pleasure to assist you step by step — and we greatly appreciate your patience and kind words about our support.

Hearing that our efforts made a difference, even across continents, means a lot to our team. Thank you again for your trust and recommendation — we wish you many more years of great sound and smooth control!

Kind regards,
Adam
Remote Control World Team

Rated 5 out of 5 stars

TV CONTROL

Good quality item and delivered in a timely manner, also a reasonable price .

August 25, 2025
Unprompted review
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Reply from Remote Control World

Dear customer
Thank you for sharing your feedback with us. We’re delighted to hear the item’s quality met your expectations, the price felt reasonable, and that it arrived quickly and safely. We’re glad we could help and that everything went smoothly. Your satisfaction motivates us, and we’re committed to maintaining this level of service every time you shop with us. We look forward to serving you again.

Best regards,
VAT ELECTRONIC - REMOTE CONTROL WORLD

The Trustpilot Experience

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