Had to order a replacement Sharp AQUOS remote with solar panel as the shop POWER.dk did not want to replace a 2month old remote with an original one. Even after they had the remote handed to th... See more
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We specialize only in remote controls development, selling and repairs. Serving the whole of Europe since 2009. ....................................................................... Unusual atypical remotes are easy for us!! Seriously, we can create any remote control for every device, with the same functions and the same button names as original RC! .............................................................................. Thousands models of brand original remote controls in our stock. .................................................................................. We only want positive reviews and we will do everything for that. If you are not satisfied with our product, please give us a chance to solve the problem before giving us a bad rating. As manufacturers, unlike resellers, we can analyze the problem, reprogram the product, or recommend another model/type (exchange is free!). Please understand that the development and production of a compatible replacement part is much more demanding than an easy "buy-sell" business model. A replacement remote control must not only be of high quality but, most importantly, must be COMPATIBLE with the product. If your remote control is not working, it is usually because it is a wrong incomatible type, not because it is defective. ................................................................................... Do not hesitate to contact us anytime on orders@remote-control-world.eu. We answer within 24 hours. If you need an immediate answer ask our experienced technician (no chat bot) in the online chat on our website 9 a.m - 9 p.m. .............................................................................. Pls note: on Mondays we are more busy (we deal with inquiries from the weekend) and we are not able to answer emails within 24 hours as usual. It's better to ask on the online chat on Monday if you can't wait.
Korejska 724/15, 70200, Ostrava, Czech Republic
Replied to 97% of negative reviews
Typically replies within 48 hours
Excellent!
Repairs for not-good-working Remote Controls fast and very good.
The employees are very friendly, especially Ondřej Krejčí, very friendly and very helpful.
Many thx for the Service, will use it furthermore.

Reply from Remote Control World
Execution and delivery were spot on.
Remote is much better than the original- it has AA batteries and has bold buttons. The original was small and always got lost between sofa cushions, had a button cell with poor life and small buttons on the remote. Very happy with this.

Reply from Remote Control World
the remote programmed for my ancient rotel gear works perfectly - communications and customer service are excellent - price and delivery most acceptable - highly recommended

Reply from Remote Control World
Amazing selection of remote controls, reasonable prices and shipping costs, and great customer service. I highly recommend.

Reply from Remote Control World
My question was taken serious and I could ask for a technican straight away

Reply from Remote Control World
The best service ever!
I had a new defective remote and they replaced it promptly and the communication with Helena was
great.I highly recommand this company for all your
remote needs.

Reply from Remote Control World
The assistance is quickly and efficiently reacting.
The delivery was correct.
We had some problems with the connection between the mover and the remote control, but Helena helped us quickly.
My compliments

Reply from Remote Control World
We are extremely pleased with the service from VAT.
They rebuilt the remote control for our caravan mover, and everything works perfectly.
Outstanding service – we give them our warmest recommendation.

Reply from Remote Control World
I ordered a remote control for a Tesla smart TV, it didn't work... After dozens of emails and pictures sent, they came to the conclusion that my TV was defective and that I should order another remote control from them, although, in the meantime, I ordered a remote control from another company that worked perfectly... After a month of negotiations, a refund was made and a functional remote control was delivered...

Reply from Remote Control World
The remote arrived in 3-4 days for the Philips TV, everything is OK. I put the batteries in and everything worked immediately without pairing 👍 I haven't tried the keyboard yet to see if everything works but I think it will be OK. The keyboard needed pairing but now the keyboard works perfectly. Recommendation from this buyer 👍

Reply from Remote Control World
Quick delivery. Quality product. Any problems solved fast. Highly recomended. Company that cares about customer. They will do best to solve any problem, and provide great service and product. Also with their amount of work they have very very fast service. Respect.

Reply from Remote Control World
Customer service made every effort to ensure the remote control I was buying was the correct one for my TV. That seems simple, but in the case of my LG Magic Remote, it was not simple at all.

Reply from Remote Control World
Despite the appropriate remote control not being listed on their website, Remote Control World were able to program and print a correctly labelled remote for my Cambridge Audio TV2 V2 speaker. My genuine remote had died, a common problem, leaving it only able to turn the speaker on/off and Cambridge Audio no longer stocks replacements. This replacement remote works perfectly and has all the functionality of the genuine remote (if it was working).

Reply from Remote Control World
Provided prompt and excellent advise to solve my technical problem with some remote control application. Product works fine.

Reply from Remote Control World
I ordered a product...it was there! It arrived in Romania/Braila at the speed of sound! The product itself is perfect; i didn`t knew before that my amplifier had a motorized volume controller before i bought this remote. I will recommend this guys for anyone searching for a remote control ! My english may be bad but this seller isn`t !

Reply from Remote Control World
Ordering and shipping went fine. There was a tiny mistake but the support helped me out and all is fine now.
Very friendly and useful support!

Reply from Remote Control World
I ordered a replacement remote control for my Arcam AVR850. When I reported that the new remote control didn't work, one of the support team quickly got in touch, and guided me through a testing procedure. This helped identify the problem, which I was able to resolve. The support team kept in touch until the remote control was working, and the company refunded part of my payment as a goodwill gesture to apologise for the inconvenience. I would be happy to order from this company in the future.

Reply from Remote Control World
Good product, and great service, including the chat facility. Would recommend.

Reply from Remote Control World
Everything works out as I expected.
Delivery on time and good respons on email.

Reply from Remote Control World
Hello.
I am very satisfied with the service of this company because it saved me a somewhat old DVD player by, on one hand repairing the original remote control and, on the other hand, providing a new one with the same features (while I was wrong about the dedicated model in my order), bravo!
To summarize:
- Efficient, professional and attentive service.
- Interesting price for the client,
- Fast service (if we take into account postal delays to the Czech Republic).
A big thank you!
Sincerely.
EB

Reply from Remote Control World
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