CK, Glasgow

I had doubts about using a Europe-based company as opposed to a home-based (UK) firm to resolve my gas remote control issues. However, their website seemed to offer everything I needed within a reasonable time-frame. Despite my mistake (not theirs!) with the ordering process, Remote Control World promptly refunded what I was due with a friendly note. I will certainly be using them again.

Adam (3C) was extremely helpful in helping me switch tariffs. Following a recent energy bill which suggested I could make a reasonable saving by switching I tried to do this online, but without any success. Adam was able to quickly resolve the problem with some help from his team and contacted me promptly thereafter to say the switch had gone through. Excellent customer service. Many thanks to Adam and his team.

Fast turnaround & quality product

Thanks to Santiago Ways, our Camino walk was extremely well organized. The accommodation was excellent and the luggage transportation was like a little daily miracle – collected and delivered just where and when we needed it. Ylenia and the other members of the team were always very helpful and friendly. We had a wonderful Camino and cannot thank SW enough.

The friendliness and helpfulness of staff, particularly cheery Emma who even found a measuring tape to ensure I had the right size backpack. Brilliant service, thank you

From first contact to delivery, the Plastic People offered excellent customer service and I'm delighted with the product.

Initial order was flawed and had to be reprinted twice as the first reprint did not arrive. The second reprint also did not arrive within the promised timeframe and missed the important birthday it was intended for. The saga took more than a month for one print! I will not be using CEWE again!

Welcoming, cheerful staff, coupled with highly professional, first class treatment

Good choice, reasonable prices and good delivery service despite postal and weather disruptions

Good quality product but poor delivery service from Evri who appeared to have lost or misplaced my parcel until I raised a complaint with Jack Wills.

Excellent service thank you.

Excellent, fast service. The right goods delivered right on time. Thank you!

Excellent service, quality product and efficient processing of change to my order prior to despatch. Second time I've used BestHeating and again I was favourably impressed.

One of the best online retailers I've used. Excellent product, easy to order and delivered speedily (and very well packaged). What's not to like?

Fast, efficient service. Would definitely recommend

Excellent service and customer care team doing their very best to help in such difficult circumstance which has created high demand.

Superb service even during this difficult time

Sales staff and customer service were excellent, dealing with my order and query about spare parts efficiently and fast. The only reason I haven't given five stars is over the (outsourced?) installation helpline which is not as good as when this was handled in-house.

Quality, price and service for my Peter Storm order was excellent

Brightlightz customer service is exceptional, from ordering to delivery and to handling follow-up queries. I bought two sets of decking lights from them and would highly recommend Brightlightz for quality, price and service.