I came across this brilliant company because the remote control that comes with the Q2 sound bar is woefully inadequate and broke within a year. Remote Control World offer a much more resilient and user-friendly pre-programmed remote that is compatible with the sound bar. When ours inexplicably stopped working, Adam at Remote Control World was so helpful in getting the problem fixed, helping to diagnose the problem, and sending a replacement control promptly and at no additional cost. It is so refreshing to deal with a company who really do put the customer first and want to help! Would definitely recommend.