Soolinen Reviews 1,179

Beautiful color but cheap material and very short cut. I'm petite and it barely goes to my waist. I will be ever order again. Their ad shows beautiful pictures but not what you get.

I liked most items ordered (3) and are considering more, but with size problems on 2 have not been able to return or exchange. Unable to get a response after 5 emails.

These sites are ALWAYS bullshit. Never order from them and always read the reviews first. There will be many that tell you to avoid them like the plague. If you do make that mistake, dispute it immedi... See more

I ordered and paid for 3 midi dresses worth over $250.00. Only 2 were delivered. When I followed up several weeks later up, I was informed by Sales "Linda" that it had been shipped Still, the ordered... See more

I ordered a very nice and expensive party dress but they sent me a very cheap looking and so ugly dress instead. On their website they said if the dress is NOT AS DESCRIBED they will refund and free s... See more

I ordered two items for $ 230 Soon asked to cancel unsuccessfully , after reading the reviews of all the ripped off people, The material is horrible, plastic nylon kind of mix never seeing so bad... See more

Absolute scammers. Should be prosecuted for false trading. Took my money $US 200 & no communication since . 2 weeks ago.

Very poor customer service. Did not solve the issues of 1: failure to deliver the ordered items on time. It takes 43 days before I received the ordered items. 2: Sent the wrong dress ordered. 3: Faul... See more

Items are not made of the materials they list and they send incomplete orders. Dreadfull plastic fabrics with strong chemical smell. Zeri customer service for explanations, refunds etc.

I received a shirt more than a month after purchased. When it arrived it is made of a cheap ugly fabric not at all as advertised. I paid for a quality beautiful linen shirt and I got an ugly piece of... See more

I have never been more frustrated with an online shopping experience than I have with "Lily," who responds to the emails at Soolinen. After receiving items that did not fit well and were cheaply made,... See more

Pls do not buy from this shop. Not reliable. Bought a long dress just came today and dress is different design with cheap material and short. Seller, pls dont anyhow use the photos which is not the sa... See more

The 1 STAR is not for the company, I GIVE ONE (1) STAR, for all the customers who ordered and posted their experience with Retrolinin.com. I am just happy that I decided to check on this website to ge... See more

Wow, I am truly surprised that this company is still existing (IF) the customers allegations of their experience are TRUE BUYER "BEWARE" order at your "OWN" Risk.... If "NOT" TRUE" or unf... See more

Total scam. Sweater looks nothing like photo. Cheap quality. Return involved several emails in which they offered me options of keeping sweater & getting a 10% refund, or keeping sweater & getting a... See more

Horrible nightmare shopping experience with this store. THERE IS NO WAY TO CANCEL ORDERS ONCE THEY ARE PLACED AND THEY NEVER GIVE MONEY BACK. Hostile customer service is only contactable via email a... See more

I wouldn't even give a star for this seller. Scammed me out of hundreds of dollars. Would not take cancellations returns at the post office too expensive to return costing almost $100 to return one or... See more

They can't improve. They are deceptive and untrustworthy. The dress I received looked absolutely nothing like the dress I ordered. And it was stained in several places. The excuse I received was t... See more

Purchased hats and two dresses. Hats were not packaged in a box but just wrapped in plastic, creasing and deforming the hats. One hat was coming apart at seams. One dress was extremely unlike the s... See more

The items were extremely sub-par, made to resemble items in photos stolen from other websites. Before you order anything, do a google image search to find the real item. Fabric not as describe, wro... See more

If I could give negative zero stars...believe me...I would! Their merchandise is completely misrepresented. Extremely cheap! Looks nothing like the photos. Sizes were not accurate. A complete rip o... See more

I bought a dress from Soolinen that was described as %100 cotton and the pictures showed it had embordered hem edges. I chose size small. The dress arrived 3 months later! It was %100 polyester and di... See more

Only gave it 1 because it wouldn’t let me put zero! Paid $129 ( £94 ) and after many emails due to non delivery, and after 5 weeks I finally received the dress I ordered .OMG , absolutely not... See more

After six weeks and many email communications, my order arrived and it was not as advertised. There is a guarantee return/exchange policy....however.....THE COST FOR YOUR INCONVENIENCE/ THEIR MISTA... See more

I cannot believe a company that is just such a scam and is allowed to get away with everything they do ! I am still experiencing anxiety about the case that I am in trying to get a refund after sendin... See more

Poor quality clothes, not as pictured, colors on web don't match what I received. WAY too small on length as pictured when received. Tried to return it almost 100 dollars to ship back to China. Forget... See more

I wish I could rate a 0. I purchased several items from soolinen and all were poor quality and basically they lie in their descriptions of their products. The description was for linen or cotton and t... See more

I only give this company one star in order to be able to scream Buyer Beware! This is a bait and switch operation. It took nearly 4 months to receive my order and the blouse I ordered, as was pictured... See more

SUMMER, IN REPLY TO YOUR MESSAGE, AS I HAVE SAID, IT IS A USELESS EXERCISE TO EXPECT AN HONEST CONDUCT FROM YOUR COMPANY. YOU STILL HAVE NOT REFUNDED MY MONIES OR REPLACED A FRAUDULENTLY ADVERTISED IT... See more

I ordered a very pretty dress, received it and the fit was horrible, the material was cheap and I'm trying to return it I texted customer support and heard from kim, She assured me that she would... See more

Soolinen is selling goods by deceiving consumers. Don’t believe the pictures in the commercial. They are cleverly explaining the product falsely and when consumers receive the goods late they will k... See more

This is a scam. I order about a $1000nzd of clothes based on the advertisements. What I have received is utter rubbish. Material is fake, stitching is worse than a 5yr old could, way oversize and r... See more

I ordered a "cotton/linen" dress from this company that had, according to the picture, a loose, drapey fit, a wide neck, oversized shoulders, and a side slit. I was sent a poplin (not a linen thread... See more

The clothing is expensive to start with and then takes forever to receive and then very cheap and not what advertised and you can't return. They leave it up to you to figure out how to return it and... See more

Oh my, wish I had read these before I spend close to $200 Bought 2 pairs of boots. The pictures online looked amazing. Got them, they are cheap CHEAP knockoffs of the pictures they posted. Not even... See more

Don’t waste your money! Not one of the items received was as described. The fabric is NOT linen but some synthetic. Quality is awful. Returns next to impossible.

Not happy tried to make a return. Didn't answer my emails. The return is in chinese. Very convenient as no one at the post office can read it. I would never purchase from them again. . My rating not... See more

Received a damaged item. Also, label says 'linen', however, it is a cheap polyester shower-curtain like material. I was provided the option to return it using international shipping, gettng a 15% refu... See more

It was the first and last time I will buy anything from Soolinen. I ordered a bag and it took so long to get here but more importantly they sent the wrong bag. When I contacted them to get informa... See more

They lie about everything The fabric is the cheapest of the cheap Nothing looks like the photos Don’t be stupid like me, and read the reviews on trustpilot first I actually felt anger when I ope... See more

Its absurd to be called soolinen since the fabric is unidentifiable, certainly not linen. very low quality clothes for too much money.

This complaint is regarding order # 289372. I paid $247 USD. I wrote a complaint on this platform that, of the 4 items ordered 2 were wrong size and 1 item never arrived. "Summer" from Soolinen resp... See more

I received my order, which I ordered in a size 2x. It fit like a size 12. Also very scratchy. Trying to get a return address is like talking to a wall. This is a $68 top, plus the extra, totaling... See more

Im updating my complaint bcos i want everyone reading to know even tho Soolinen responded to my complaint below that they "accept return for no reason with free shipping for return items". Thats no... See more

I still have not received a dress I have ordered. False advertisement, clothing are not "linens" and pricey.