VR

Veronica Russell

United States

Reviews

Review of Trustpilot

Review of Harperandlane

Review of Poetchic

Review of Soolinen


Rated 1 out of 5 stars

Disappointing Reviews

Wow, I am truly surprised that this company is still existing
(IF) the customers allegations of their experience are TRUE

BUYER "BEWARE" order at your "OWN"
Risk....

If "NOT" TRUE" or unfounded- SELLER
Please Please Provide EXPLANATION, RESPOND, and in "GOOD FAITH" REFUND any ALL CUSTOMERS their money
Simply right thing to do, they attempted to support your company
Best Regards

June 26, 2025
Unprompted review

Reply from Soolinen

HI Veronica

Wǒ jiǎnchále nǐ bìng wèi zài wǒmen zhèlǐ gòumǎi rènhé chǎnpǐn rúguǒ nǐ duì wǒmen de fúwù huòzhě chǎnpǐn yǒu yíwèn wǒ jiànyì nǐ kěyǐ chángshì yīxià wǒmen yǒu 40%de huítóukè. Mǎnyì de gùkè huì jìxù gòumǎi, tāmen wǎngwǎng huì zài wǒmen de wǎngzhàn shàng liú xià pínglùn, ér bùshì zài zhèlǐ. Dàn wǒmen quèxìn, méiyǒu rènhé yījiā zàixiàn qǐyè nénggòu bǎochí 100%de mǎnyì dù. Wǒmen hái méiyǒu gòumǎi Trustpilot shāngyè jìhuà, gāi jìhuà měi yuè fèiyòng chāoguò 500 měiyuán. Yīncǐ, wǒmen méiyǒu jīhuì yāoqǐng zhēnzhèng de gùkè liú xià guānyú tāmen gòumǎi shāngpǐn de pínglùn. Zhèxiē jīhuì shì fùfèi de, ér bùshì miǎnfèi de. Wǒmen zài Facebook shàng de héxīn yònghù shùliàng jiējìn 4%. Wǒmen wúfǎ bǎozhèng suǒyǒu pínglùn jūn shǔshí, bùfèn chà píng kěnéng láizì wǒmen de jìngzhēng duìshǒu. Qǐng quèbǎo zhèxiē zìrán pínglùn bìngfēi láizì yǐ gòumǎi de gùkè. Zǒngzhī, gǎnxiè nín duì wǒmen shèjì de xǐ'ài, zhèxiē shèjì duì měi gèrén dōu miǎnfèi. Cǐzhì, Summer , wǒ zhēn de hěn jīngyà zhè jiā gōngsī jūrán hái cúnzài. (Rúguǒ) gùkè de tóusù shǔshí. Mǎi jiā “zhùyì” dìngdān fēngxiǎn zìfù…… rúguǒ tóusù “bù shǔshí” huò háo wú gēnjù, màijiā qǐng tígōng jiěshì, huífù, bìng “chéngyì” tuìhuán suǒyǒu gùkè de kuǎnxiàng. Zhè shì zhèngquè de zuòfǎ, tāmen shìtú zhīchí guì gōngsī. Cǐzhì
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439 / 5,000
I checked that you did not buy anything from us.
If you have any questions about our service or products,
I suggest you try it.
We have 40% returning customers.
Satisfied customers will continue to buy, and they tend to leave reviews on our website, not here.
But we are sure that no online business can maintain 100% satisfaction.
We have not purchased the Trustpilot Business plan, which costs more than $500 per month.
So we do not have the opportunity to invite real customers to leave reviews about their purchases. These opportunities are paid, not free. Our core user base on Facebook is close to 4%.
We cannot guarantee that all reviews are true, and some of the negative reviews may come from our competitors.
Please make sure that these organic reviews are not from customers who have already purchased.
Anyway, thank you for your love of our designs, which are free for everyone.

Regards,
Summer

Review of Gloryconnection


Rated 1 out of 5 stars

Lost customer

I was " interested" in what appeared to be elegant outfits for special occasions, However based on your reviews and " failure to acknowledge your customers concerns - I am passing and supporting a company that "acknowledges and responds and respects there customers

May 30, 2025
Unprompted review

Review of LoveBook


Rated 1 out of 5 stars

Customer service call center advised…

Customer service call center advised some one would be returning my call, after several calls no one ever called back. Call center representatives could not answer simple questions. When calling the 800 number and waiting for a extensive period for a return call that did not happen overall simply AWFUL experience

July 14, 2021

Reply from LoveBook

We're very sorry for any confusion or inconvenience! Our records do show that a response was made to the phone number provided, and as there was no answer a subsequent email was made to the email address given to our representatives. unfortunately we never received response to either phone or email contact as of yet. Another one of our agents will be reaching out to your provided email once again to continue efforts to assist you!

Team LoveBook