I was really drawn to the design of Casual Splicing Loafers For Women Black Cowhide Leathers and decided to purchase two pairs (size 8) back in March 2025 — one for me and one for my twin sister. I’ve... See more
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This website is fraud!!!
This website is fraud!!!! I paid $100 for a dress & receive a cheap imitation.
They said they’ll refund if I return it, but I have to pay international shipping to China which will cost me minimum of $45!! I’m outraged.
What a waste. I wish I could upload a pic so you can see the piece of crap dress I received. The material looks like a bed sheet.
WARNING: Don’t fall for Soodress or Soolinen!
WARNING: Don’t fall for Soodress or Soolinen!
If you’ve ever seen their high end “beautiful” linen dresses or chic, minimalist outfits online and thought “Wow, that looks amazing!” — stop right there.
Because what arrives at your door will make you want to cry.
Both Soodress and Soolinen are the same company, hiding behind two different names — and they’ve turned scamming disappointment into an art form.
Their return policy? A trap.
They send you in circles with vague responses, endless “clarifications,” and sudden deadlines until — surprise! — your return window magically expires. Then they shrug and say it’s your fault.
And the clothes?
Let’s just say “butchered fabric” would be a compliment. What you get looks nothing like the photos — uneven stitching, cheap materials, awkward shapes — as if they’re letting beginner seamstresses practice on paying customers.
It’s a heartbreak in a package. 💔
A total money pit. 💸
A masterclass in how to make you regret clicking “Buy Now.”
Do yourself (and your wallet) a favor: run the other way. 🏃♀️💨
#Soodress #Soolinen #ScamAlert #OnlineShoppingFails #ConsumerWarning #FashionDisaster
This brand is a scam
This brand is a scam. The products delivered are nothing like the picture and they refuse to refund even when product is returned. E mails to company goes cold when you chase. DO NOT BUY
Disappointed with the quality
I was really drawn to the design of Casual Splicing Loafers For Women Black Cowhide Leathers and decided to purchase two pairs (size 8) back in March 2025 — one for me and one for my twin sister. I’ve only worn mine about four times, and unfortunately, the other day I tripped and the sole from my right shoe completely detached. I’m very disappointed, especially given how little I’ve worn them. I expected much better quality for the price and appearance.
Very bad- products never received
Very bad- products never received. Total scam- when I reached out and complained over a year later an incorrect cheaply made shoe was shipped different from the order requested. Absolute disgraceful post support as I was responsible to pay and ship the product back! Utterly unacceptable and dishonest
SooDress: Nearly $700 lost because they refuse to honor their own return policy
Order #00562302, placed May 29, 2025
Total paid (confirmed by bank statement): $1,646.25
What went wrong:
• 1 pair of shoes — completely different from website photos in both appearance and quality.
• 3 handbags:
– two with different leather texture/pattern than shown;
– one with a visible material defect.
• 2 pairs of shoes were never delivered (paid for in June, never shipped).
Their official policy states:
“If items are defective or not as described, we cover return shipping and issue a full refund.”
I returned the items in two packages:
– July 4, 2025 (Track: CH236155251US) → held at Chinese customs since July 10
– August 19, 2025 (Track: LH254466017US) → held at Chinese customs since August 28
For over 2 months, support (including rep “Yori”) replies:
“Still in customs — we’ll refund once received.”
Yet:
❌ They take no action to clear customs — despite promising to handle returns.
❌ They won’t refund undelivered items — a basic breach of e-commerce standards.
❌ I paid $118.83 for return shipping — which they promised to cover.
Financial loss:
– Value of affected items: $577 (based on current prices on their website; original price may have been lower due to discounts)
– Return shipping cost: $118.83
– Total loss: ~$696
Conclusion: SooDress uses customs delays as an excuse to avoid refunds. Their return policy is a facade.
Do not order. Not worth the risk.
Absolute rubbish experience
Absolute rubbish experience and I’m out of pocket my over £80
Ordered a dress…nothing like what was advertised so requested a return
Paid £30 to have dress returned months ago and it’s been returned to me because the recipient refused delivery
They agreed to refund me the £50 I paid for the dress and I’ve never seen a refund.
How can these companies get away with provide the service (I use the word service very loosely)
Terrible quality
Terrible quality, overpriced, don't buy anything, they publish completely different clothes, terrible things, they don't respond to emails, let's write a collective letter of complaint against them
Horrible scammers
Horrible scammers. Placed an order for $75 plus tax and shipping. They lost my package two weeks ago, and keep asking me to keep waiting for my refund. They are NOT a legitimate place to do business. Avoid at all costs.
0 stars Stay away
I wouldn’t give even 1 Star if it were possible. Their items are not high end. Posting pictures of better garments and sending you rubbish.
I never received an invoice or statement. I’ve replied to my confirmation email to request a refund and have had no response. Stay away from this site to avoid utter disappointment!
The worst
The worst. Stay away from this company. They advertise quality apparel and send cheap replacements. Returning the items is expensive. This company/site should be shut down.
Scam
Scam - I returned the dress as requested...they are saying its in customs and wait... over a month now.... refusing to refund me - they know the rubbish they tried to pass off as silk - AVOID
Scam site!!!!
Scam site!!!!! Do not buy from them. No way to contact them. Poor or no customer service. They don’t deserve even one star.
ALMOST GOT SUCKERED IN ON THOSE…
ALMOST GOT SUCKERED IN ON THOSE FABULOUS GARMENT PHOTOS like so many of you; I say this to tell you to report scam companies to "econsumer.gov"! Although, this agency does not address individual claims, it does register your collective complaints, and will investigate.
This is a scam site
This is a scam site, I ordered a dress that was very obviously duped, but unwearable, totally different and they do not respond to emails, you cant post reviews on the website. Do not fall for it
Won't respond or give refund for 4 items totaling $229.50
I ordered 4 items totaling $229.50 & used their sizing guide for all of these items. When i received them 2 were grossly too large and the other 2 (shoes) were too small & were definitely not leather as advertised. I emailed them within 24 hours of receiving these items and it required multiple emails and 5 days before they responded (mind you their website clearly states they will respond to all emails within 24-48 hours). They did not offer me a full refund only stated for me to keep these items and they would issue a refund of 10% of my total cost or send me a 30% off gift card. They also stated that shipping costs are very high but if I wanted a refund they would send the return address in their next email. I responded within 12 hours to this email from them saying I do not want to keep items that are clearly too bug/too small and reminded them of their website advertising that they would issue a full refund if the items were the wrong size and they would pay for return shipping. There hasn't been any communication from them again. I have emailed them 4 additional times over the ext 2 weeks without any response. There is also no other email address or phone number to contact them other than the one I used.
Be careful!
The dress I purchased is unwearable. The stitching and materials are terrible! It is not the material described. I emailed them that I wanted to return it, but they never answered. The return fee, which is at my expense, is more than 50% of the value! This is not a serious company, be careful!
Rotten Service From Soodress
I wish that we did not have to even give them 1 star, they are the worst online store to deal. you cannot contact them, you dont ever get a reply. I ordered my dress on the 2July 2025 for my husbands 50th on the 2nd of August, to date my dress has still not arrived. This even after me paying extra to expedite the delivery. The system still shows: In Transit
Our JNB, ZAF warehousing facilities have received the goods. Jul 21 2025 03:20 pm. Never will i or any of my family or friends purchase from them again.
They do not even deserve one star, i was forced to select a star in order to give my review.
Terrible service
I purchased a pair of sandals
I purchased a pair of sandals, it took nearly a month to arrive and it was completely different to what I had ordered. Poor quality, not worth the price paid and they are refusing to pay for the return. Do not order from them, it is a scam.
It is a disaster
It is a disaster! Different to pictures. Poor fabric, poor quality; they do not respond. Don`t buy them anything!
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