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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express significant dissatisfaction with several aspects of their purchases. Many consumers report issues with their orders, indicating a strong consensus around this problem. Furthermore, people seem to be on the same page regarding refunds, delivery service, and the level of support received from the company's contact channels. There is no alignment on the quality of the items. Consumers have also reported that the items received often do not match the website's descriptions, with some mentioning the use of cheap materials. Consumers also report issues with the return process, customer service responsiveness, and the accuracy of sizing.

Based on these reviews

Rated 2 out of 5 stars

Beautiful color but cheap material and very short cut. I'm petite and it barely goes to my waist. I will be ever order again. Their ad shows beautiful pictures but not what you get.

Company replied

Rated 3 out of 5 stars

I liked most items ordered (3) and are considering more, but with size problems on 2 have not been able to return or exchange. Unable to get a response after 5 emails.

Company replied

Rated 1 out of 5 stars

These sites are ALWAYS bullshit. Never order from them and always read the reviews first. There will be many that tell you to avoid them like the plague. If you do make that mistake, dispute it immedi... See more

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Rated 1 out of 5 stars

I ordered two items for $ 230 Soon asked to cancel unsuccessfully , after reading the reviews of all the ripped off people, The material is horrible, plastic nylon kind of mix never seeing so bad... See more

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Rated 1 out of 5 stars

I ordered and paid for 3 midi dresses worth over $250.00. Only 2 were delivered. When I followed up several weeks later up, I was informed by Sales "Linda" that it had been shipped Still, the ordered... See more

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Rated 1 out of 5 stars

I ordered a very nice and expensive party dress but they sent me a very cheap looking and so ugly dress instead. On their website they said if the dress is NOT AS DESCRIBED they will refund and free s... See more

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Rated 1 out of 5 stars

Very poor customer service. Did not solve the issues of 1: failure to deliver the ordered items on time. It takes 43 days before I received the ordered items. 2: Sent the wrong dress ordered. 3: Faul... See more

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Rated 1 out of 5 stars

I have never been more frustrated with an online shopping experience than I have with "Lily," who responds to the emails at Soolinen. After receiving items that did not fit well and were cheaply made,... See more

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Rated 1 out of 5 stars

I received a shirt more than a month after purchased. When it arrived it is made of a cheap ugly fabric not at all as advertised. I paid for a quality beautiful linen shirt and I got an ugly piece of... See more

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Rated 1 out of 5 stars

Total scam. Sweater looks nothing like photo. Cheap quality. Return involved several emails in which they offered me options of keeping sweater & getting a 10% refund, or keeping sweater & getting a... See more

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Rated 1 out of 5 stars

Wow, I am truly surprised that this company is still existing (IF) the customers allegations of their experience are TRUE BUYER "BEWARE" order at your "OWN" Risk.... If "NOT" TRUE" or unf... See more

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Rated 1 out of 5 stars

If I could rate this company a negative I would. DO NOT EVER BUY from this company. The pictures on the website are glamorous and entices you as do the prices. However, the quality is poor, the fit sp... See more

Rated 1 out of 5 stars

The 1 STAR is not for the company, I GIVE ONE (1) STAR, for all the customers who ordered and posted their experience with Retrolinin.com. I am just happy that I decided to check on this website to ge... See more

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Rated 1 out of 5 stars

I wouldn't even give a star for this seller. Scammed me out of hundreds of dollars. Would not take cancellations returns at the post office too expensive to return costing almost $100 to return one or... See more

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Rated 1 out of 5 stars

Horrible nightmare shopping experience with this store. THERE IS NO WAY TO CANCEL ORDERS ONCE THEY ARE PLACED AND THEY NEVER GIVE MONEY BACK. Hostile customer service is only contactable via email a... See more

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Rated 1 out of 5 stars

The items were extremely sub-par, made to resemble items in photos stolen from other websites. Before you order anything, do a google image search to find the real item. Fabric not as describe, wro... See more

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Rated 1 out of 5 stars

If I could give negative zero stars...believe me...I would! Their merchandise is completely misrepresented. Extremely cheap! Looks nothing like the photos. Sizes were not accurate. A complete rip o... See more

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Rated 1 out of 5 stars

Just received my orange patterned trousers and graffiti shirt. Nice designs but you have no right to describe these items as linen, because they are nothing like linen not even mixed fibres but che... See more

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Rated 1 out of 5 stars

I bought a dress from Soolinen that was described as %100 cotton and the pictures showed it had embordered hem edges. I chose size small. The dress arrived 3 months later! It was %100 polyester and di... See more

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Rated 1 out of 5 stars

After six weeks and many email communications, my order arrived and it was not as advertised. There is a guarantee return/exchange policy....however.....THE COST FOR YOUR INCONVENIENCE/ THEIR MISTA... See more

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Rated 1 out of 5 stars

I only give this company one star in order to be able to scream Buyer Beware! This is a bait and switch operation. It took nearly 4 months to receive my order and the blouse I ordered, as was pictured... See more

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Rated 1 out of 5 stars

I wish I could rate a 0. I purchased several items from soolinen and all were poor quality and basically they lie in their descriptions of their products. The description was for linen or cotton and t... See more

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Rated 1 out of 5 stars

Absolute scammers. Should be prosecuted for false trading. Took my money $US 200 & no communication since . 2 weeks ago.

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Rated 1 out of 5 stars

Only gave it 1 because it wouldn’t let me put zero! Paid $129 ( £94 ) and after many emails due to non delivery, and after 5 weeks I finally received the dress I ordered .OMG , absolutely not... See more

Company replied

Rated 1 out of 5 stars

SUMMER, IN REPLY TO YOUR MESSAGE, AS I HAVE SAID, IT IS A USELESS EXERCISE TO EXPECT AN HONEST CONDUCT FROM YOUR COMPANY. YOU STILL HAVE NOT REFUNDED MY MONIES OR REPLACED A FRAUDULENTLY ADVERTISED IT... See more

Company replied

Rated 1 out of 5 stars

Pls do not buy from this shop. Not reliable. Bought a long dress just came today and dress is different design with cheap material and short. Seller, pls dont anyhow use the photos which is not the sa... See more

Company replied

Rated 1 out of 5 stars

They can't improve. They are deceptive and untrustworthy. The dress I received looked absolutely nothing like the dress I ordered. And it was stained in several places. The excuse I received was t... See more

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Rated 1 out of 5 stars

Purchased hats and two dresses. Hats were not packaged in a box but just wrapped in plastic, creasing and deforming the hats. One hat was coming apart at seams. One dress was extremely unlike the s... See more

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Rated 1 out of 5 stars

I ordered a very pretty dress, received it and the fit was horrible, the material was cheap and I'm trying to return it I texted customer support and heard from kim, She assured me that she would... See more

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Rated 1 out of 5 stars

Items are not made of the materials they list and they send incomplete orders. Dreadfull plastic fabrics with strong chemical smell. Zeri customer service for explanations, refunds etc.

Company replied

Rated 1 out of 5 stars

Soolinen is selling goods by deceiving consumers. Don’t believe the pictures in the commercial. They are cleverly explaining the product falsely and when consumers receive the goods late they will k... See more

Company replied

Rated 1 out of 5 stars

Poor quality clothes, not as pictured, colors on web don't match what I received. WAY too small on length as pictured when received. Tried to return it almost 100 dollars to ship back to China. Forget... See more

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Rated 1 out of 5 stars

This is a scam. I order about a $1000nzd of clothes based on the advertisements. What I have received is utter rubbish. Material is fake, stitching is worse than a 5yr old could, way oversize and r... See more

Company replied

Rated 1 out of 5 stars

I ordered a "cotton/linen" dress from this company that had, according to the picture, a loose, drapey fit, a wide neck, oversized shoulders, and a side slit. I was sent a poplin (not a linen thread... See more

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Rated 1 out of 5 stars

Oh my, wish I had read these before I spend close to $200 Bought 2 pairs of boots. The pictures online looked amazing. Got them, they are cheap CHEAP knockoffs of the pictures they posted. Not even... See more

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Rated 1 out of 5 stars

Received a damaged item. Also, label says 'linen', however, it is a cheap polyester shower-curtain like material. I was provided the option to return it using international shipping, gettng a 15% refu... See more

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Rated 1 out of 5 stars

Don’t waste your money! Not one of the items received was as described. The fabric is NOT linen but some synthetic. Quality is awful. Returns next to impossible.

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Rated 1 out of 5 stars

Not happy tried to make a return. Didn't answer my emails. The return is in chinese. Very convenient as no one at the post office can read it. I would never purchase from them again. . My rating not... See more

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Rated 1 out of 5 stars

They lie about everything The fabric is the cheapest of the cheap Nothing looks like the photos Don’t be stupid like me, and read the reviews on trustpilot first I actually felt anger when I ope... See more

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Rated 1 out of 5 stars

I cannot believe a company that is just such a scam and is allowed to get away with everything they do ! I am still experiencing anxiety about the case that I am in trying to get a refund after sendin... See more

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Rated 1 out of 5 stars

Its absurd to be called soolinen since the fabric is unidentifiable, certainly not linen. very low quality clothes for too much money.

Company replied

Rated 1 out of 5 stars

This complaint is regarding order # 289372. I paid $247 USD. I wrote a complaint on this platform that, of the 4 items ordered 2 were wrong size and 1 item never arrived. "Summer" from Soolinen resp... See more

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Rated 1 out of 5 stars

It was the first and last time I will buy anything from Soolinen. I ordered a bag and it took so long to get here but more importantly they sent the wrong bag. When I contacted them to get informa... See more

Company replied

Rated 1 out of 5 stars

Im updating my complaint bcos i want everyone reading to know even tho Soolinen responded to my complaint below that they "accept return for no reason with free shipping for return items". Thats no... See more

Company replied

Rated 1 out of 5 stars

I received my order, which I ordered in a size 2x. It fit like a size 12. Also very scratchy. Trying to get a return address is like talking to a wall. This is a $68 top, plus the extra, totaling... See more

Company replied

We perform checks on reviews


Company details

  1. Women's Clothing Store

Written by the company

What we do? Soolinen.com designs and makes chic plus size dresses and outfits. We provide custom make service for every customer. Our designer team: Talented designers from US, China, Japan, France, Italy and India. What you find here: 1. We have around 40% repeat customers and they tend to leave reviews on our website, not here. 2. We can't guarantee 100% satisfaction and we try our best. Outfits may not fit perfectly, which happens frequently for online shopping. And those customers tend to come here and still, we try every effort to make 100% satisfaction 3. We don't have a chance to invite our real buyers to leave feedbacks for their real purchase, since we don't pay here, we have a score near 4 on Facebook. 4. We can't guarantee everything true here, since most of the reviews may not from our real buyers, which are marked as "organic". We are doing great and we do have competitors.


Contact info

2.1

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

The clothes were of poor quality and…

The clothes were of poor quality and did not match the cost. The items were comparable to SHIEN clothes.

August 20, 2025
Unprompted review
Soolinen logo

Reply from Soolinen

HI Michele
We accept returns within 30 days of receiving your package.
If the item you received is not as described, or the color, size, fabric, or pattern is not suitable, please email us at sales@soolinen.com to request a return or exchange. We will cover the shipping costs.
We typically respond within 24 hours on weekdays.
Thank you, Summer

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Rated 1 out of 5 stars

Received a damaged item

Received a damaged item. Also, label says 'linen', however, it is a cheap polyester shower-curtain like material. I was provided the option to return it using international shipping, gettng a 15% refund, or a '30% gift card for clothes you are not satisfied with'. Almost funny. Not. I contacted Soolinen prior to posting this review and requested a return shipping label for the damaged and misrepresented item. I was denied the shipping label. Very poor customer service.

August 13, 2025
Unprompted review
Soolinen logo

Reply from Soolinen

HI Cathy
We accept returns within 30 days of receiving your package.
If the item you received is not as described, or the color, size, fabric, or pattern is not suitable, please email us at sales@soolinen.com to request a return or exchange. We will cover the shipping costs.
We typically respond within 24 hours on weekdays.
Thank you, Summer

Rated 1 out of 5 stars

They lie about everything

They lie about everything
The fabric is the cheapest of the cheap
Nothing looks like the photos
Don’t be stupid like me, and read the reviews on trustpilot first
I actually felt anger when I opened my order and saw what they had the nerve to send
Since most people who tried couldn’t get a refund ,I am just giving the junk they sent me to charity
STAY AWAY!!!!!!!!!!!

August 20, 2025
Unprompted review
Soolinen logo

Reply from Soolinen

HI Elaine
We accept return for no reason within 30 days after you sign the package.
If you find item received not as described,Wrong color size, fabric or pattern.
Please contact us email: sales@soolinen.com for a return or exchange. We will cover the shipping fee.
Usually we reply within 24 hours on business days.
Thanks
Summer

Rated 1 out of 5 stars

Scammers

It's been well over a month and I have yet to receive my items. When I emailed support I got a response asking to me to wait "a minute", that it was in transit. Still nothing received. I'm pretty convinced the site is a scam. I can't rate the items as I have never received them.

August 12, 2025
Unprompted review
Soolinen logo

Reply from Soolinen

HI Michele
I can't find your order.
Could you please tell me your order number?
So we can better assist you.

Best Regards,
Summer

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. NITHING LOOKS LIKE WHAT YOU ORDERED WHEN RECEIVED!! NOT A LEGIT COMPANY AND IS OVERSEAS AND TAKES FOREVER TO RECEIVE AND EVEN LONGER TO RETURN FIR A REFUND. DON'T WASTE YOUR TIME AND MONEY.

August 1, 2025
Unprompted review
Soolinen logo

Reply from Soolinen

HI there
We accept returns for any reason within 30 days of receiving your package.
We will also process your refund immediately upon receipt of your return.
We are working hard to establish warehouses worldwide and will do our utmost to provide 100% customer service.
If the item you received is not as described, or is the wrong color, size, fabric, or pattern,
please contact us at sales@soolinen.com to request a return or exchange. We will cover the shipping costs.
We typically respond within 24 hours on business days.
Thank you,
Summer

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Rated 1 out of 5 stars

It took months to get the shoes I…

It took months to get the shoes I ordered. I actually re-ordered them because I thought maybe I had not put the order through. When I tried to cancel the 2nd order after finally getting the first order, the co. ignored me. The shoes that came had an awful smell. I had to leave them outside!

August 5, 2025
Unprompted review
Soolinen logo

Reply from Soolinen

HI Fox
I can't find your order.

Can you tell me your order number?

Our customer service typically responds within 24 hours on weekdays. We never ignore customers.

New shoes typically have a slight odor.

If you're not satisfied with the product you received, please contact our customer service email: sales@soolinen.com.

We accept returns within 30 days of receipt.

Thank you,
Summer.

Rated 1 out of 5 stars

Soolinen is selling goods by deceiving…

Soolinen is selling goods by deceiving consumers. Don’t believe the pictures in the commercial. They are cleverly explaining the product falsely and when consumers receive the goods late they will know that the product design in distinctly different and it is made in china with cheap materials. It is consists of a complicated path that can’t be returned and deceives consumers. I was lost my money and time. I ordered the goods after seeing the advertisement but I received it 3weeks later. The product price over$140 the actual delivery too late was made of cheap materials and it was terrible product that didn’t even fit my foot So I was canceled it
and I returned it. But that are all kinds of things they didn’t refund to me.

August 1, 2025
Unprompted review
Soolinen logo

Reply from Soolinen

HI Ivy Shin
Don't worry!
We accept return in 30 days after you receive the package.
I understand the products may not fit you, which happens for online shopping frequently.
You mentioned you returned the package. Would you please provide the tracking number?
We issue a full refund as soon as we receive it.
If you need more help, please just contact for a return: sales@soolinen.com
We hope you feel happy shopping with us.

Best Regards,
Summer

Rated 1 out of 5 stars

DONT ORDER ANYTHING FROM THIS WEBSITE

DONT ORDER ANYTHING FROM THIS WEBSITE. IT IS A FRAUD. I ORDERED 3 ITEMS, RECEIVED 2 HORRIBLE FABRICS AND THE THIRD ONE WAS NEVER DELIVERED AND THEY DONT WANT TO REFUND ME. IF I COULD GIVE A ZERO, I WILL HAVE DONT IT

July 25, 2025
Unprompted review
Soolinen logo

Reply from Soolinen

HI Aurore
I checked your order.
Because your third item is custom-made, it will take a little longer.
But it's already on its way.
We accept returns within 30 days of receiving your package.
If the item you received doesn't match the description, or the color, size, fabric, or pattern isn't right, please email us at sales@soolinen.com to request a return or exchange. We'll cover the shipping costs.
We usually respond within 24 hours on business days.
Thanks
Summer.

Rated 1 out of 5 stars

Zero responsibility

I bought a dress from Soolinen that was described as %100 cotton and the pictures showed it had embordered hem edges. I chose size small. The dress arrived 3 months later! It was %100 polyester and didn't have the embroideries the picture showed and the size was XL! I contacted the company. They said if I wanted to return the dress I had to pay the international return shipping which would be 3 times the price of the dress! They basically didn't accept responsibility and didn't compensate any thing.

July 30, 2025
Unprompted review
Soolinen logo

Reply from Soolinen

HI maryam
We accept returns within 30 days of receiving your package.

We are working hard to expand our warehouses globally and are committed to providing 100% customer service.

If the item you received does not match the description or is the wrong color, size, fabric, or pattern, please email us at sales@soolinen.com to request a return or exchange. We will cover the shipping costs.

We typically respond within 24 hours on business days.

Thank you
Summer

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Rated 1 out of 5 stars

This is a scam

This is a scam. I order about a $1000nzd of clothes based on the advertisements. What I have received is utter rubbish. Material is fake, stitching is worse than a 5yr old could, way oversize and ridiculously priced. Arrived after a month of following up only to recieve this rubbish. I wont even think of giving away free as the outfits are that bad. Tried to cancel my order and return but no one is bothered. They come back to you in a very confused way and keep requesting for same information again and again! DO NOT BUY FROM THIS STORE. I HOPE SOMEONE CAN DO SOMETHING ABOUT THEM AND MAKE SURE THEY DONT RIP ANYMORE PEOPLE.

June 4, 2025
Unprompted review
Soolinen logo

Reply from Soolinen

HI Rohini
We accept returns within 30 days of receiving your package.

We are working hard to expand our warehouses globally and are committed to providing 100% customer service.

If the item you received does not match the description or is the wrong color, size, fabric, or pattern, please email us at sales@soolinen.com to request a return or exchange. We will cover the shipping costs.

We typically respond within 24 hours on business days.

Thank you,
Summer

Rated 1 out of 5 stars

I ordered a very pretty dress

I ordered a very pretty dress, received it and the fit was horrible, the material was cheap and I'm trying to return it I texted customer support and heard from kim, She assured me that she would take care of the return. I never heard from her again. I reached out several times but it seems that I have been ghosted. DO NOT DO BUSINESS WITH THIS COMPANY,
SUZANNE BARASH

July 10, 2025
Unprompted review
Soolinen logo

Reply from Soolinen

HI Suzanne
We accept returns within 30 days of receiving your package.
If the item you received is not as described, or the color, size, fabric, or pattern is not suitable, please email us at sales@soolinen.com to request a return or exchange. We will cover the shipping costs.
We typically respond within 24 hours on weekdays.
Thank you
Summer

Rated 1 out of 5 stars

I ordered 1 jumper and 1 coat

I ordered two items for $ 230
Soon asked to cancel unsuccessfully , after reading the reviews of all the ripped off people, The material is horrible, plastic nylon kind of mix never seeing so bad! Weird fit, shabby, messy stitching, too small /short/unmatched arms/pockets. Return/refund FAKE! Stolen pics from other retailers unmatched with what you receive as counterfeit items. Do not be fooled by the photos on the Internet! CON WEBSITE! Positive reviews are manufactured !
Total scam! Im reporting it !

July 23, 2025
Unprompted review
Soolinen logo

Reply from Soolinen

HI Maddie
We accept returns within 30 days of receiving your package, regardless of the reason.
We are working to expand our warehouses globally, and we are committed to providing 100% customer satisfaction.
If the item you received is not as described, or the color, size, fabric, or pattern is not right,
please contact us at sales@soolinen.com to request a return or exchange. We will cover the shipping costs.
We typically respond within 24 hours on business days.

We have 40% repeat customers.
Satisfied customers continue to purchase, and they tend to leave reviews on our site rather than here.
However, we are certain that no online business can maintain 100% satisfaction.
We have not yet purchased a Trustpilot Business plan, which costs over $500 per month.
As a result, we do not have the opportunity to invite genuine customers to leave reviews about their purchases. These opportunities are paid, not free. Our core user base on Facebook is close to 4%.
We cannot guarantee the authenticity of all reviews, and some negative reviews may come from our competitors.
Please ensure that these organic reviews are not from customers who have already purchased. Anyway, thank you for your interest in our designs, which are free for everyone.

Best regards,
Summer

Rated 5 out of 5 stars
Verified

This skirt is so light and beautiful to…

This skirt is so light and beautiful to wear. The waistband is a little snug, but I'm happy with it.

July 25, 2025
Soolinen logo

Reply from Soolinen

HI Emliy
Thank you so much for loving our products, which is a great encouragement for everyone in our team.
We will keep design more wonderful designs for customers like you.
May all the best for you and your family.

Best Regards,
Summer

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Rated 3 out of 5 stars

This asymmetrical sweater is my new…

This asymmetrical sweater is my new favorite for fall. It's so soft and cozy, and I keep getting compliments on the caramel color.

June 5, 2025
Unprompted review
Soolinen logo

Reply from Soolinen

HI Kai
Thank you so much for loving our products, which is a great encouragement for everyone in our team.
We will keep design more wonderful designs for customers like you.
May all the best for you and your family.

Best Regards,
Summer

Rated 1 out of 5 stars

If I could give a 0 I would

This company did not hold up their supposed policy. I got nothing but the run around when trying to get a mailing label for a return, which I was told they would do. They did not, and then told me they don't send return labels. Do Not Order from them. There are many other places with better products a
nd Better customer service.

July 20, 2025
Unprompted review
Soolinen logo

Reply from Soolinen

HI Vivian
We are sorry for the unpleasant shopping experience.
We accept unconditional returns within 30 days after you sign for the package.
Return labels are generally only available in Europe and the United States.
Our country does not support return labels.
So we are temporarily unable to provide you with this service.
Best Regards,
Summer

Rated 1 out of 5 stars

liars!I ordered a dress that I bought…

I ordered a dress that I bought previously from shein and love it . I saw the same dress at SooLinen for 100. because it said it was chifon. It was the exact cheap dress I bought previously made out of plastic, I am done! False advertising!

July 19, 2025
Unprompted review
Soolinen logo

Reply from Soolinen

HI Kelly
We accept return for no reason within 30 days after you sign the package.
If you find item received not as described,Wrong color size, fabric or pattern.
Please contact us email: sales@soolinen.com for a return or exchange. We will cover the shipping fee.
Usually we reply within 24 hours on business days.
Thanks
Summer

Rated 4 out of 5 stars
Verified

This white lace dress is comfortable…

This white lace dress is comfortable and feels much more expensive than it was. It's a bit sheer so a slip is a good idea - but it's a great find.

July 10, 2025
Soolinen logo

Reply from Soolinen

HI Phyllis
Thank you so much for loving our products, which is a great encouragement for everyone in our team.
We will keep design more wonderful designs for customers like you.
May all the best for you and your family.

Best Regards,
Summer

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Rated 1 out of 5 stars

DO NOT SHOP SOOLINEN

DO NOT SHOP SOOLINEN. Their quality is atrocious! The gowns do not match their adds. They never sent one of the gowns and refused to cancel my order and reshipped the lost item. The two gowns I bought are so cheaply made that it doesn’t justify the $150 / dress. It was a nightmare trying to return the dresses. All they do is give you an address in China to ship with zero tracking and said, “If it makes it you can have a refund.” I just ended up donating the fabric.

I am disgusted how badly this cheap company is taking advantage of people. It’s better to shop vintage and reuse/repurpose our clothing. This should be an example of how the quality has plummeted and how it’s a waste of time and money to support this scam of a company.

Edit: And in reply to Soolinen’s reply to this review… they refused to cover the return shipping cost. These responses are seriously just a ploy to manipulate people even more. It’s ridiculous and infuriating. Steer clear. They are just there to give you the cheapest quality to pocket your $$$ all while destroying the planet.

August 17, 2024
Unprompted review
Soolinen logo

Reply from Soolinen

HI Kara
We accept return for no reason within 30 days after you sign the package.
And we are trying to build our storehouse worldwide, and we will try our best to provide 100% satisfaction customer service.
If you find item received not as described,Wrong color size, fabric or pattern.
Please contact us email: sales@soolinen.com for a return or exchange. We will cover the shipping fee.
Usually we reply within 24 hours on business days.
Thanks
Summer

Rated 5 out of 5 stars

I absolutely love my boots

July 17, 2025
Unprompted review
Soolinen logo

Reply from Soolinen

HI Shirley
Thank you so much for loving our products, which is a great encouragement for everyone in our team.
We will keep design more wonderful designs for customers like you.
May all the best for you and your family.

Best Regards,
Summer

Rated 5 out of 5 stars

These red cherry earrings are adorable…

These red cherry earrings are adorable and surprisingly versatile. They add a fun little pop to just about any outfit.

April 7, 2025
Unprompted review
Soolinen logo

Reply from Soolinen

HI Allison
Thank you so much for loving our products, which is a great encouragement for everyone in our team.
We will keep design more wonderful designs for customers like you.
May all the best for you and your family.

Best Regards,
Summer

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