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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers appreciate the uniqueness and style of the clothing. The quality of the items generally meets expectations. However, opinions are divided regarding the ordering process and delivery service. Some consumers have had positive experiences, while others have faced issues such as delays or receiving incomplete orders. A significant number of people express dissatisfaction with the company's customer service and contact methods. Many reviewers report difficulties in getting assistance with returns or exchanges, citing unhelpful or unresponsive customer service. The return process, particularly for international orders, is a major concern for consumers, with many finding it costly and inconvenient. Some reviewers also mention sizing inconsistencies and discrepancies between the advertised products and what they received.

Based on these reviews

Rated 3 out of 5 stars

I am not happy this services. I wanted to return order for a refund. I was getting the run around and then after three emails I was given the address for the return. Unfortunately it was not worth sen... See more

Rated 3 out of 5 stars

I like the style of the clothes and the quality of the material the only issue is they are located overseas and for you to do a return is ridiculous. They'll offer you a small portion of a refund and... See more

Rated 3 out of 5 stars

Ordering is very user friendly on your website, but I recently ran into some issues with one of my orders that I have not yet received from September 9th!! UI have written twice to your customer se... See more

Rated 3 out of 5 stars

I was not satisfied with a few of my purchases and needed to exchange/return a couple of items. The process was a little different and I ended up spending more money. This was a little disappointing.... See more

Rated 1 out of 5 stars

My item arrived later than planned. I tried it on immediately and it does not fit. I requested a return the same day - all tags and original packaging on hand. I've been asking for a return authorizat... See more

Rated 1 out of 5 stars

Can't get any feedback about my orders on what went wrong. I've being trying to exchange an order I purchased weeks ago. Love the merchandise, but received the wrong size, has received no answer on wh... See more

Rated 1 out of 5 stars

Your clothes are not designed for plus size American women and I feel cheated. Then I can’t send them back because it’s going to cost me more than what I paid for the clothing. So I will never purchas... See more

Rated 2 out of 5 stars

I mistakenly ordered the same 6 different items twice. I attempted on multiple times to cancel one of the orders immediately, but unfortunately its to difficult to reach you and the chat box do... See more

Rated 1 out of 5 stars

Terrible material. The fabric is hard! I ordered a 2x because I am used to clothes being sized extremely small. But this was ridiculous!! I really don't think my 8 year old niece would be able to wear... See more

Rated 1 out of 5 stars

I ordered a pair of pants and they were never delivered so I have ordered and paid for another pair. "Loose pockets solid color zipper pants trousers $41.99 order #45053 on 9/25/2025. My second pair... See more

Rated 1 out of 5 stars

I ordered an item that looked beautiful on the company’s website, but what I received looks nothing like the pictures. The quality is absolutely terrible — cheap materials, poor workmanship, and co... See more

Rated 4 out of 5 stars

I have a nerve problem so I need to wear only cotton clothes and not too many sites have pure cotton with no textures period it makes it difficult to purchase cute clothing when you have a nerve.Illn... See more

Rated 1 out of 5 stars

I went to my bank account and there was an international transaction fee. That was an unpleasant unexpected surprise. I had no clue this company’s transactions were international. I’ll check the qu... See more

Rated 2 out of 5 stars

Since 12 days i write to you, I need to return back all my purchase and product, and Be refund. And All Time différent personne send me a new email so please send me the document to return back all.

Rated 1 out of 5 stars

My experience was terrible. I received an open Package and the items looked used. I will never purchase from this company again

Rated 1 out of 5 stars

Your advertised a 2 piece set but I received only the top, not the pants. I wrote to customer service asking them to send the pants AS ADVERTISED. They said no so I’m no longer going to be a custome... See more

Rated 1 out of 5 stars

i didnt recieve my order yet and no mention about tracking my order and my money still with you can u update me on my order ?!!!

Rated 1 out of 5 stars

When I order it didn’t say I was ordering from china and that the return was so jacked up and I had to pay to return something if it wasn’t right. The pants had zippers on the right side of the pants.... See more

Rated 4 out of 5 stars

I have had no issue with the quality of the clothing. I’m always pleased with that. My biggest and only issue is your refund or exchange process. I’m still waiting on an exchange of a necklace that... See more

Rated 1 out of 5 stars

I am in agreement with most of the reviews. This company sucks. The clothes look cute but the sizing is way off even if you follow their guidelines. Returns are non existent. You are stuck with yo... See more

Rated 4 out of 5 stars

I have purchased a similar style garment before and like it The arrival journey can vary but Customer Services do respond, The garment was not ‘knitted’ as described but printed! Returns are expen... See more

Rated 1 out of 5 stars

I ordered a dress! It was nothing like the picture showed on Facebook. It took over 2 weeks for order to arrive. Now I have contacted and getting the run around about a refund.

Rated 1 out of 5 stars

DO NOT BUY FROM THIS SITE. PICTURES AND DESCRIPTIONS SO FAR FROM REALITY. Try returning it to China at your own cost or receive a $50 (€30) refund. What an absolute disgrace. Misleading consumers... See more

Rated 1 out of 5 stars

Refund & Poor Product. Dress arrived. Nothing like the picture, fabric eeeehhhh, size a joke. . Tried for weeks to get them to respond. Thank god I paid via Paypal, Now just given the complaint to P... See more

Rated 2 out of 5 stars

You advertise returns and then, even when the mistake is yours, either make the buyer pay outrageous shipping to China or return only part of the cost.

Rated 1 out of 5 stars

The problem that I have is that their clothes are all polyester and the items they're showing are cotton. Big disappointment!!

Rated 1 out of 5 stars

I ordered 2 dresses from Uoozee. I ordered a size small, based on their size guide. The dresses that i received were size small, but should have been sized as extra large. When I tried it on, it was... See more

Rated 1 out of 5 stars

Customer service might exist; however, it didn't exist for me, before, during, or after my order, via phone nor email. I figured out the best way to track my package, because the Uoozee site doesn't... See more

Rated 1 out of 5 stars

I had previously ordered the white skirt which I got and absolutely loved so I bought the black one. Hi to this. They have not received it and when I contact your company, they tell me it shows as bei... See more

Rated 1 out of 5 stars

It took too long and my order was incomplete I’m missing two pieces of my order and I want a refund

Rated 1 out of 5 stars

They have nice things, but if I can't depend on them for my returns, I wouldn't recommend them to anyone.

Rated 1 out of 5 stars

Your customer service is non-existent! I never received my order and your representative decided I didn’t know my own address! Her idea of “making things right,” was to charge me an additional 30.00 o... See more

Rated 4 out of 5 stars

Generally I have really enjoyed my purchases. The clothes are unique and make a statement. This is the first time I am going to return an item so I will find out how much they do care about customer... See more

Rated 4 out of 5 stars

I like the clothes and purchasing is easy. However I hate when you show a dress or other on social media or send to my inbox and I cannot click on the damn item!!!!! Stop doing that!!!

Rated 1 out of 5 stars

Your sizes are too small. I use XL from USA and it fix perfectly, I ordered 2XL and it don't fix, and I an a litter thinner, I gave it away.

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY! I CAN'T GET MY MONEY BACK BUT I CAN STOP PEOPLE FROM LOSING THEIR MONEY. ITEMS LOOK NOTHING LIKE THE SITE! THEY MAKE RETURNS IMPOSSIBLE! I AM MAD AT MYSELF FOR NOT PAY... See more

Rated 3 out of 5 stars

I ordered and purchased an item on September 7, 2025 and I have not received it yet. I followed up with customer service and no reply, still waiting.

Rated 1 out of 5 stars

The courier left my parcel in an unsafe place so never received the items

Rated 1 out of 5 stars

When I placed my Order. I didn’t know about your return policy therefore I’m totally disappointed about that.

Rated 1 out of 5 stars

I would not purchase from them again. Their clothes are very cheaply made, and it is a hassle to return. They discourage you to return the item by telling it will cost you a lot to ship the item to... See more

Rated 1 out of 5 stars

After placing an order I received no information on anything to include shipping, tracking, delivery date, NOTHING!!! I won't be ordering from Uoozee again!!

Rated 3 out of 5 stars

I think your return offer should be like other companies. It is hard to get in touch with you to make a return.

Rated 4 out of 5 stars

The products are of fairly good quality, but the shipping long time causes anxiety

Rated 3 out of 5 stars

Three of the dresses didn't fix in the bodiest area. thesly are beautiful and have great quality they fit everywhere else if nut on top.

Rated 2 out of 5 stars

The dress I ordered turned out to be bigger than I expected, so I sent an email following the return instructions provided on their website. It said I should receive a response within 24 hours, but it... See more

Rated 4 out of 5 stars

As I looked at your site, everything I saw that I liked it I wanted it, but my experience at the end was not pleasant. I kept putting my card in and it kept telling me my card denied, and I kept putti... See more

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Company details

  1. Women's Clothing Store

Written by the company

Uoozee|Women's Clothing, Clothes&Fashion, Dresses, Tops, Outerwear...Discover affordable and fashionable women's clothing online at Uoozee. Free Shipping On Orders $69+ ✓ Daily New Drops✓. Release your beauty, Enjoy yourself!


Contact info

2.8

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 3 out of 5 stars

Duty expenses

Unfortunately, I had to pay almost thousand turkish lira for duty which fact surprises me because this amount iş very high and out of my knowledge and therefore the next order cannot be realized. However,your goods are perfect.

October 26, 2025
Unprompted review
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Rated 1 out of 5 stars

Your return policy is terrible

Your return policy is terrible. The item ships from California but a return has to be sent to China and customer has to pay for shipping. Your website states easy returns/refunds. Fakes advertising. I will never order from you again.

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered an iteVery Misleading and Poor Qualitym that looked beautiful…

I ordered an item that looked beautiful on the company’s website, but what I received looks nothing like the pictures. The quality is absolutely terrible — cheap materials, poor workmanship, and completely different from what was advertised.
When I contacted customer service, they tried to make me pay for the return shipping even though it was their mistake. That’s completely unfair and deceptive. If a customer receives something different from what was shown online, the company should take responsibility.
It’s honestly disappointing. I’m starting to believe this company takes advantage of foreign customers who can’t easily return items. Now I understand why there are so many negative reviews — this is clearly a pattern.
I would not recommend ordering from this website unless you want to waste your money and deal with poor customer service.

October 21, 2025
Unprompted review
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Rated 1 out of 5 stars

Terrible material

Terrible material. The fabric is hard! I ordered a 2x because I am used to clothes being sized extremely small. But this was ridiculous!! I really don't think my 8 year old niece would be able to wear this shirt. I reached out for a refund but they offered me $8 to keep it. It cost me $42 to buy. My other option was to return it to China. So I reached out again because I was actually going to pay WHATEVER IT COST to mail it to China just to make them pay me back. But they are not sending an address for me to use.

October 23, 2025
Unprompted review
Rated 2 out of 5 stars

Since 12 days i write to you

Since 12 days i write to you, I need to return back all my purchase and product, and Be refund. And All Time différent personne send me a new email so please send me the document to return back all.

October 8, 2025
Unprompted review
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Rated 1 out of 5 stars

Terrible return experience

My item arrived later than planned. I tried it on immediately and it does not fit. I requested a return the same day - all tags and original packaging on hand. I've been asking for a return authorization and lable and every day they write back with a reason why I should just keep the dress - that does not fit! I'm still trying to return the dumb dress. I should probably just dispute the charge. I've done everything correctly. Only order if you 100% know you are going to keep it.

October 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Purple Dress on Facebook!

I ordered a dress! It was nothing like the picture showed on Facebook. It took over 2 weeks for order to arrive. Now I have contacted and getting the run around about a refund.

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

Upset merchandise not received

I ordered a pair of pants and they were never delivered so I have ordered and paid for another pair. "Loose pockets solid color zipper pants trousers $41.99 order #45053 on 9/25/2025. My second pair was ordered on 10/18/2025 order #61197. Shipment has never made it. I have ordered from this company many many times but this is horrible

September 25, 2025
Unprompted review
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Rated 5 out of 5 stars

I like to shop at your shops the…

I like to shop at your shops the quality is great 👍 and the clothes have the label 🏷️ on it because I ordered some different shop no label 🏷️ and the materials are cheap so disappointing and sad 😔 but happy with your shop thanks 😊 for that
Regard
Duc Nguyen

October 20, 2025
Unprompted review

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