Elise H

United States

Reviews

Review of Soolinen


Rated 1 out of 5 stars

Frgaudulent Sales, osdered product never arrived

I ordered and paid for 3 midi dresses worth over $250.00. Only 2 were delivered. When I followed up several weeks later up, I was informed by Sales "Linda" that it had been shipped Still, the ordered item has not arrived. When I demanded for truth as to why there was no movement on the promised "shipment," i was sent an email which indicated $67 plus some dollars had been refunded. I checked my bank account and there was no refund received from Soolinen. I hope that whoever reads these reviews think twice before purchasing from Soolinen. Their products appear wonderful in their advo but they are NOT made of lìnens as they advertise. Buy from trusted brands or companies.

August 22, 2025
Unprompted review

Reply from Soolinen

HI Elise
We apologize for the unpleasant shopping experience.
Due to recent strict customs inspections, your package was stuck at customs.
We have chosen to process a refund for you.
If you have any questions about your order's refund, please contact help@soolinen.com.
Our customer service will assist you in tracking your refund status.

Best Regards,
Summer

Review of Soolinen


Rated 1 out of 5 stars

I still have not received a dress I…

I still have not received a dress I have ordered. False advertisement, clothing are not "linens" and pricey.

September 18, 2025
Unprompted review

Reply from Soolinen

HI Elise
We accept return for no reason within 30 days after you sign the package.
If you find item received not as described,Wrong color size, fabric or pattern.
Please contact us email: sales@soolinen.com for a return or exchange. We will cover the shipping fee.
Usually we reply within 24 hours on business days.
Thanks
Summer