Frgaudulent Sales, osdered product never arrived
I ordered and paid for 3 midi dresses worth over $250.00. Only 2 were delivered. When I followed up several weeks later up, I was informed by Sales "Linda" that it had been shipped Still, the ordered item has not arrived. When I demanded for truth as to why there was no movement on the promised "shipment," i was sent an email which indicated $67 plus some dollars had been refunded. I checked my bank account and there was no refund received from Soolinen. I hope that whoever reads these reviews think twice before purchasing from Soolinen. Their products appear wonderful in their advo but they are NOT made of lìnens as they advertise. Buy from trusted brands or companies.
Reply from Soolinen
HI Elise
We apologize for the unpleasant shopping experience.
Due to recent strict customs inspections, your package was stuck at customs.
We have chosen to process a refund for you.
If you have any questions about your order's refund, please contact help@soolinen.com.
Our customer service will assist you in tracking your refund status.
Best Regards,
Summer