Purchased hats and two dresses
Purchased hats and two dresses. Hats were not packaged in a box but just wrapped in plastic, creasing and deforming the hats. One hat was coming apart at seams. One dress was extremely unlike the size per their size guide. The other had no zipper or other neck hole opening, had to squeeze to get it over my head. Cheap fabrics. I have not heard back from my attempts to contact the for return DO NOT BUY.
Reply from Soolinen
HI there
We accept return for no reason within 30 days after you sign the package.
If you find item received not as described,Wrong color size, fabric or pattern.
Please contact us email: sales@soolinen.com for a return or exchange. We will cover the shipping fee.
Usually we reply within 24 hours on business days.
Thanks
Summer