so ugly dress was sent not the one that I ordered
I ordered a very nice and expensive party dress but they sent me a very cheap looking and so ugly dress instead. On their website they said if the dress is NOT AS DESCRIBED they will refund and free shipping NO it did not happen they do not want to send a return label. I am so disappointed.
August 30, 2025
Unprompted review
Reply from Soolinen
HI Cris
We accept return for no reason within 30 days after you sign the package.
If you find item received not as described,Wrong color size, fabric or pattern.
Please contact us email: sales@soolinen.com for a return or exchange. We will cover the shipping fee.
Usually we reply within 24 hours on business days.
Thanks
Summer