I only give this company one star in…
I only give this company one star in order to be able to scream Buyer Beware! This is a bait and switch operation. It took nearly 4 months to receive my order and the blouse I ordered, as was pictured on the website, had little resemblance to the hideous garment sent in its place. Their return instructions are arduous and they do not cover any tariffs or shipping taxes, fees. They did offer a 15% refund if I keep the top, but for a $50+ purchase price, I find it unsatisfactory.
Reply from Soolinen
HI Carolynn
We accept returns within 30 days after you sign for the package.
If you find that the item you received is not as described, the color, size, fabric or pattern is not suitable,
please send an email to sales@soolinen.com to contact us for return or exchange. We will bear the shipping cost.
Usually we will respond within 24 hours on weekdays.
Thank you
Summer