I’ve ordered a product & immediately asked them to cancel the order as they took double from my card than the price. They refunded the difference (not sure how unless they keep card details) & are st... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
See what reviewers are saying
After several sollicits to Retrolinen informing them also about the bad reputation of their courrier HC Parcel they promised to resend the goods. I was sceptical but a few days ago I receive the parce... See more
AVOID. I have been waiting for 2 months to get refund on return. It is just sitting in customs. Still waiting. They offer 10% refund if you keep items. That's nothing.
I ordered a necklace on January 1 received it on 30th Jan. I did panic a little after reading reviews on their site,but now I am happy to purchase items because the item arrived at the end of the mon... See more
Hasn’t replied to negative reviews
This bag is perfect for my work laptop…
This bag is perfect for my work laptop and notebooks. The quality seems great for the price. Very happy with this purchase.
Scammers
Scammers
Ordered calendars for Christmas
£20
Recieved 2025 !
Offered £6 refund
Absolute scammers avoid avoid avoid
I love my new boots
I love my new boots! The sizing was spot-on, and they're comfortable enough to wear all day.
Stylish but need breaking in
These leather shoes look fantastic. They were a bit stiff at first and took a few wears to break in, but are comfy now.
These sandals are perfect for summer
These sandals are perfect for summer! They're incredibly comfortable and fit true to size.
Simple and elegant necklace
This necklace is so delicate and pretty, it goes with everything. It looks exactly like it did on the site, which is always a relief.
AVOID - Shop Somewhere Else
AVOID. I have been waiting for 2 months to get refund on return. It is just sitting in customs. Still waiting. They offer 10% refund if you keep items. That's nothing.
OVER CHARGED!!
Placed order for £23.09 and was charged £28.86! I have immediately asked to cancel order or have a refund of the over charge. BEWARE!!! I am not hopeful, now I've seen the other reviews.
Overcharged & want full refund…
I’ve ordered a product & immediately asked them to cancel the order as they took double from my card than the price. They refunded the difference (not sure how unless they keep card details) & are still sending the item. I keep telling them I want a full refund & I just get a standard reply, not even relevant to my question
Will be a repeat customer
I'm obsessed with the simple, classic designs. My new top is versatile enough for work or weekends. This is my new favorite online shop.
This street style jacket has such a…
This street style jacket has such a cool, edgy vibe. It's surprisingly easy to pair with different tops and pants that I already own. Great quality for the price.
Bought a dress for a holiday party and…
Bought a dress for a holiday party and it was a total hit! The velvet material felt so luxe and the fit was incredibly flattering. Arrived with plenty of time to spare.
These crew socks are so thick and…
These crew socks are so thick and comfy, perfect for keeping my feet warm inside my boots on cold days. I'm impressed they've held up so well in the wash.
Beware of this company
Beware of this company! Awful low quality products and zero customer service. They will not refund you due to high return shipping costs. Total scam company.
Worst company ever. Very bad customer care and quality of products very bad. What is on photos and original is totally different
Worst company ever . Very bad quality of product and very bad customer service. I have to pay to return the product and return by myself. Quality of dress I bought is very bad.
WORST company EVER!
WORST company EVER!! Do not buy from this company!! I ordered a pair of boots which took over a month to finally arrive and they were the wrong ones. They offered me a 10% refund or 30% gift card. It’s insulting. Their product is cheap and not well made and when they made a mistake they left their costumer super unhappy and aren’t willing to make it right. I will NEVER order anything from them again.
It misrepresents it's product
It misrepresents it's product. The item detail stated it was a cotton-linen blend, it turned out to be acrylic. It was sent to me from California but they insisted I return it to China where it was made. I stated the shipping exceeded the price of the item, so they said they would return 15% of my purchase price. They are not a company you want to do business with.
Retrolinen finally delivered
After several sollicits to Retrolinen informing them also about the bad reputation of their courrier HC Parcel they promised to resend the goods. I was sceptical but a few days ago I receive the parcel through another courrier. Goods were those ordered, quality of the clothing might have been better but they are ok. So for everybody who faced my situation eventually a lot of pressing on them helps. Anyway goods arrived from Soolinen.
Avoid!
This is not a reputable company. I bought the clothes in the photo. The photos online are nice but don't match the reality. The fabric is definitely not what's listed in the description, and then there's no label indicating the material. Basically, you're paying a lot for what it actually is. Furthermore, the dress with the colored insert is a disaster! They took a ready-made dress, ripped one side, inserted a different colored fabric, and re-sew it. The dress is unwearable! It's all crooked and has a flaw in the bust, unwatchable. The bad part is that you can't even have it unstitched and fixed because, given the poor-quality fabric, it would be visible and ruin the dress, which isn't cheap anyway, not to mention the cost of the tailor, assuming the tailor is willing to intervene. Not to mention that I wait 3 month for have it. I cannot find e find where insert the pictures so the dress is Women Champagne Asymmetrical Patchwork Print Silk Long Dress Sleeveless
Price
£91.86
and Vintage Navy V Neck Draping Chiffon Cami Dress Sleeveless Summer
Price
£64.00
I ordered a beautiful red silk dress and got a crappy synthetic dress nothing like what I ordered.
I ordered a beautiful red silk dress. I got a crappy red synthetic dress that did not resemble what I ordered in any way other than it was a red dress. I would love to post photos here but there is no option to do so.
Never ordering from them again. 🤬 scammers 🤬
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








