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Rated 1 out of 5 stars

I’ve ordered a product & immediately asked them to cancel the order as they took double from my card than the price. They refunded the difference (not sure how unless they keep card details) & are st... See more

Rated 3 out of 5 stars

After several sollicits to Retrolinen informing them also about the bad reputation of their courrier HC Parcel they promised to resend the goods. I was sceptical but a few days ago I receive the parce... See more

Rated 1 out of 5 stars

AVOID. I have been waiting for 2 months to get refund on return. It is just sitting in customs. Still waiting. They offer 10% refund if you keep items. That's nothing.

Rated 5 out of 5 stars

I ordered a necklace on January 1 received it on 30th Jan. I did panic a little after reading reviews on their site,but now I am happy to purchase items because the item arrived at the end of the mon... See more

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3.0

Average

TrustScore 3 out of 5

25 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews


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Rated 1 out of 5 stars

Scammers

Scammers
Ordered calendars for Christmas
£20
Recieved 2025 !
Offered £6 refund
Absolute scammers avoid avoid avoid

October 22, 2025
Unprompted review
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Rated 1 out of 5 stars

AVOID - Shop Somewhere Else

AVOID. I have been waiting for 2 months to get refund on return. It is just sitting in customs. Still waiting. They offer 10% refund if you keep items. That's nothing.

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

OVER CHARGED!!

Placed order for £23.09 and was charged £28.86! I have immediately asked to cancel order or have a refund of the over charge. BEWARE!!! I am not hopeful, now I've seen the other reviews.

September 27, 2025
Unprompted review
Rated 1 out of 5 stars

Overcharged & want full refund…

I’ve ordered a product & immediately asked them to cancel the order as they took double from my card than the price. They refunded the difference (not sure how unless they keep card details) & are still sending the item. I keep telling them I want a full refund & I just get a standard reply, not even relevant to my question

September 25, 2025
Unprompted review
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Rated 1 out of 5 stars

Beware of this company

Beware of this company! Awful low quality products and zero customer service. They will not refund you due to high return shipping costs. Total scam company.

September 4, 2025
Unprompted review
Rated 1 out of 5 stars

WORST company EVER!

WORST company EVER!! Do not buy from this company!! I ordered a pair of boots which took over a month to finally arrive and they were the wrong ones. They offered me a 10% refund or 30% gift card. It’s insulting. Their product is cheap and not well made and when they made a mistake they left their costumer super unhappy and aren’t willing to make it right. I will NEVER order anything from them again.

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

It misrepresents it's product

It misrepresents it's product. The item detail stated it was a cotton-linen blend, it turned out to be acrylic. It was sent to me from California but they insisted I return it to China where it was made. I stated the shipping exceeded the price of the item, so they said they would return 15% of my purchase price. They are not a company you want to do business with.

August 4, 2025
Unprompted review
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Rated 3 out of 5 stars

Retrolinen finally delivered

After several sollicits to Retrolinen informing them also about the bad reputation of their courrier HC Parcel they promised to resend the goods. I was sceptical but a few days ago I receive the parcel through another courrier. Goods were those ordered, quality of the clothing might have been better but they are ok. So for everybody who faced my situation eventually a lot of pressing on them helps. Anyway goods arrived from Soolinen.

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid!

This is not a reputable company. I bought the clothes in the photo. The photos online are nice but don't match the reality. The fabric is definitely not what's listed in the description, and then there's no label indicating the material. Basically, you're paying a lot for what it actually is. Furthermore, the dress with the colored insert is a disaster! They took a ready-made dress, ripped one side, inserted a different colored fabric, and re-sew it. The dress is unwearable! It's all crooked and has a flaw in the bust, unwatchable. The bad part is that you can't even have it unstitched and fixed because, given the poor-quality fabric, it would be visible and ruin the dress, which isn't cheap anyway, not to mention the cost of the tailor, assuming the tailor is willing to intervene. Not to mention that I wait 3 month for have it. I cannot find e find where insert the pictures so the dress is Women Champagne Asymmetrical Patchwork Print Silk Long Dress Sleeveless
Price

£91.86
and Vintage Navy V Neck Draping Chiffon Cami Dress Sleeveless Summer
Price

£64.00

June 20, 2025
Unprompted review

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