Not happy tried to make a return
Not happy tried to make a return. Didn't answer my emails. The return is in chinese. Very convenient as no one at the post office can read it. I would never purchase from them again. . My rating not even 1. Karen
September 24, 2025
Unprompted review
Reply from Soolinen
HI KAREN
We usually reply within 24 business hours.
The return information we send you will not be in Chinese.
If you send a message to our customer service in English,
we will also reply to your message in English.
This includes return information, which will only be sent in English.
If you need more help, please contact us for a return: sales@soolinen.com
Best Regards,
Summer
