I would give ---- stars if I could FAULTY RESULTS
I would give ---- stars if I could! This place is dangerous. I went to Quest on 109 and Biscayne in Miami, with an 8:50 appointment. They didn't see me until 10:15. They only had one check in machine working and it didn't work well. I could get no help from anyone who worked there. At about 2 pm same day, I got an email that my test results were in. I logged in and they were scary! The numbers were crazy and showed serious health issues. I screen shot the results, as I didn't have time at that moment to review them closely. When I took a break, I looked at the screenshot and wondered if more info. was available on line. I logged back on to study the results and see notes, but the results were gone. The next morning, I received the same email. This time, different results. I called Quest customer service reps. They were USELESS! About 2 hours later, another email that my test results were ready. I logged in and yet a third variation of my test results. These I did not screenshot. When I went in to the Quest on line system about an hour later, it was back to my second test results. This organization needs to be reviewed by the regulatory authorities. These faulty results can result in loss of life! I am afraid to use Quest again.
September 25, 2024
Unprompted review