Makemytrip Reviews 1,539

I have booked hotel in Jammu by MMT app. If you see in MMT app Hotel look like 3-4star property with parking and all facilities but reality is something else property is cheap and no parking faciliti... See more

IT IS HIGHLY CHEATING BY THE MMT, DISGUSTING QUOTE FOR JUST FROM Gusti Ngurah Rai International Airport (DPS) to EDEN Hotel Kuta Bali is approximately 2.3 kilometers ONLY. The hotel is located very cl... See more

Very disappointing experience with MakeMyTrip UAE !!!!! It’s been over a week and I still haven’t received my refund. My booking is for next month, yet there has been no update or follow-up from the... See more

Utterly worst experience of MMT, just simple date change process is extremely complicated as they don’t respond emails and multiple calls are not sufficient Customer support is too poor didn’t have... See more

Its time to review Make My Trip experience rather than hotel experience. I booked room with breakfast and got voucher for stay without breakfast. I hardly noticed it unless hotel staff point it out at... See more

Booked a multiple flight international round trip with MakeMyTrip. My flights were cancelled, rebooked, and rescheduled several times. Contacted MakeMyTrip 4 times over a month to cancel and get a ful... See more

Booked 3 tickets Pune–Dubai (SG-51, 6 Sept 2025) via MakeMyTrip. Two days before travel, my booking was CANCELLED without consent. Refund issued was ₹4–5k LESS than what I paid. MakeMyTrip bl... See more

I had a problem with a hotel booking they said they will refund me and untill today I didn´t receive my refund Dear , This communication is in reference to the refund request of your MakeMyTrip... See more

Booked a hotel 4 rooms in Munich for business visitors. Paid everything upfront. During checkin hotel informed, makemytrip only paid for one room. So , again had to pay by credit card to secure the g... See more

Fridelent app. I was their regular customer. Sometimes I face checking problems. But this time i was making a booking and got unsuccessful but they take money from my card and now its been not refun... See more

I paid ₹3105 (Booking ID NU710391135447374) for a Delhi–Udaipur sleeper bus. Instead of a premium service, I got harassment, filth, and fraud: No bus details given, made to call multip... See more

WORST WORST company ever, only I could rate them -0, such a pathetic service. MMT can only mint money from customers. I had booked my flights from Bali to Mumbai for 9th Dec 2025 & my husband tried re... See more

Very bad experience with refund department, It look very poor service of communication with customer service, They kept so difficult to contact and accessed for all customers Specially refun... See more

my booking id AN21AGZLQ1019234773, got the confirmation but didn't issue the e ticket yet, after 48 hours. call the customer service more than 10 time getting the same answer please wait 3 to 4 hours... See more

Bhai ye bus mera confirmed seat bhi nahi thi, pure safar khade hoke gaya. Conductor se pucha to kuch jawab nahi diya. Bilkul bakwas experience hai, dobara nahi book karunga.

The customer service by MakeMyTrip is extremely poor. I requested them to note the full surname in the ticket instead of the initials, they said they have written to Emirates Airlines and are waiti... See more

Bad experience and face issue for not confirming Trip Guarantee on my train booking. I got voucher but validity was only for 1 week. I tried to utilize under week but website showing error. I want s... See more

Atrocious organisation. I booked a hotel for my daughter's trip to Dubai and when they arrived the hotel (IBIS) was closed. No advice and an awful and protracted attempt to get the payment reimburse... See more

Even though accommodation available on our modified dates, MMT app didn't allow to modify the dates and refund was denied. Strangely for fresh booking in thr sane MMT app, accommodation available. We... See more

I was denied check-in at the booked hotel due to ownership change (not updated on MMT). Though I later realized I hadn’t purchased Trip Secure, I felt the pain and stress could have been considered wi... See more

I booked a ticket with MakeMyTrip using FareLock for my friend, but the system locked the ticket under my name instead of the selected passenger. This happened twice due to their website issue. When I... See more

I got confirmation of refund from airline some 10 days back ...but make.my trip is not releasing it ...from last 10.days ... Plz book the ticket directly from site ..yes it's bit expensive as compare... See more

I had a business class booking for Lima, booked by hosts from Peru, with booking ref 7WF62I. For some unforeseen problems, I needed to change the dates or cancel this ticket and re-book a new one... See more

Very poor experience. Don't book any tickets in make my trip fraud. Unnecessary time and money waste. I am booked AUH to COK . Airline was cancelled. But partially refund. No body take action.

Extremely bad experience!!! RIDICULOUS system. Our flight was canceled by airline due to air canada strike and we were trying to get alternative flight with the compny for 8 days continues days and n... See more

Fire your customer care people at once. Make your IVR call center more customer friendly by adding direct talk to representative. It looks like you are trying to cheat your customers by hiding infor... See more

We booked a family stay at Lego Hotel through MakeMyTrip.com. Upon arrival, we were shocked to learn that the hotel had no record of our booking, even though MakeMyTrip had already charged our... See more

One of the sale representatives overcharged me in the quote and I gave initial deposit. Next day when I calculated the price for aur tickets and hotels rooms from their website for same date and same... See more

I’m completely not satisfied and unhappy with Make My Trip. I book a flight from Dubai to Davao. We transit flight to Manila. I chose the trip with luggage however they booked my ticket separately wit... See more

Fraudulent model, they don’t care once you book and travel. No one cares and all they say is their policy do not refund. I will talk to a few who have face similar issues and go to court. These compan... See more

I have booked flight from riga to mumbai.they deducted money and it was cancelled for processing refunds they again took 1500inr which is really unfair and the worst experience I ever had with the th... See more

Don't book in makemytrip. Poor service. You will loose your money. They booked a flight which was cancelled already and when refund requested, no proper response. Pathetic customer care. Don't use

I had a very disappointing experience with MakeMyTrip and the hotel booked through them. The property was listed as a 5-star, but the reality was completely different. • The room was dirty... See more

Reminder I didn't get any update yet. My booking ID is: AN71AEFOP3018431292 My email address is: mamer2035 @yahoo.com I booked a return flight from doha to cairo on 24 June 2025, and paid... See more

I had booked an early morning IndiGo flight for the 6th of November from Mumbai to Amritsar through makemytrip. The airlines cancelled the flight and then offered only a late evening flight on... See more

I booked a Qatar Airways ticket operated by IndiGo through MakeMyTrip, and it won't let me add excess baggage. This is such a frustrating first experience that it will definitely be my last."

Booked ticket through makemytrip.they end up putting it through group booking without mentioning while booking now i was tried to upgrade but it’s not letting me.so disappointed.never booking with the... See more

Guys, beware of this fraudulent website. They cancelled my booking at the last minute stating that the Flight got cancelled. When I checked with the Airlines, the flight was on schedule and it was not... See more

⚠️ Customer Awareness – MakeMyTrip Booking Issue Be careful when booking flight tickets and add-ons through MakeMyTrip. Always check the ticket details and status directly with the airline. Th... See more

This is the first time I made a booking to Make my trip and its been a nightmare, I had requested for the date change from my ticket from Bangalore to Dubai and Dubai to Red Sea Airport. The Original... See more

Do not book any travel packages with Make My Trip,all the hotels in the packages will be horrible.What's worse? Their customer care.So basically you are left to fend for yourself.

Trip was cancelled by hotel, but make my trip is not aware of that. Customer care is terminating the call. Worst experience ever.

Worst company to book a holiday plan with them, I recently book a Package to Malaysia and the booking was for a 3star category hotel , but they provided a service like OYO, asked for partial refund no... See more

I went to thailand with my spouse and trip was horrible and very expensive

I have cancelled my holiday booking because of some reasons ,but before cancelation i requested them to make some which i required but they denied.My holiday booking was amounting 23900/- after can... See more

MakeMyTrip is one of the worst and most dishonest travel agencies I’ve ever dealt with. I just wanted to change my flight date, and they kept changing the price every time — first AED 350,... See more

MakeMyTrip Care This Diwali, I had planned to travel home to celebrate with my family. I booked my bus through MakeMyTrip, Booking ID- NU711871143454146 trusting their service. The bus timing w... See more