MakeMyTrip scam This Diwali
MakeMyTrip Care This Diwali, I had planned to travel home to celebrate with my family. I booked my bus through MakeMyTrip, Booking ID- NU711871143454146 trusting their service.
The bus timing was 9:25 PM, and the reporting time was 10:25 PM. However, I didn’t even receive the driver’s contact number until 11:45 PM — much later than the scheduled time.
When I finally called the driver, he simply told me to cancel the ticket and request a refund on the portal, saying the bus wouldn’t operate.
Because of this unprofessional and irresponsible behavior, I missed celebrating Diwali with my family.
It’s really disappointing that such things happen even when we book through a reputed platform like MakeMyTrip.
I sincerely hope MakeMyTrip takes responsibility and ensures no other passenger faces this kind of distress in the future.
hashtag#MakeMyTrip hashtag#CustomerExperience hashtag#Diwali hashtag#TravelIssues hashtag#CustomerService hashtag#BusTravel Mayank Jain Vinay Saini Aashutosh Garg Deepti Mehta Rajesh Magow