Stop cheating your customers
Fire your customer care people at once. Make your IVR call center more customer friendly by adding direct talk to representative.
It looks like you are trying to cheat your customers by hiding informations from them
August 14, 2025
Unprompted review
Reply from Makemytrip
Dear Valued Customer,
We sincerely apologize for the inconvenience caused the experience sounds truly frustrating.
Could you please share your booking ID and any other relevant details such as your registered email address or mobile number? This will help us assist you more quickly and accurately.
Warm regards,
MakeMyTrip Care