WORST WORST company ever
WORST WORST company ever, only I could rate them -0, such a pathetic service. MMT can only mint money from customers. I had booked my flights from Bali to Mumbai for 9th Dec 2025 & my husband tried rescheduling it for the 13th Dec 2025 on their App itself, while doing it on Pay & Confirm the App was getting refreshed multiple times & later did a payment of rs.5608 after which we got our e-tickets which had a date of 13th Feb 2026, immediately I called MMT & there helpline no was going on IVR after multiple attempts got connected to an agent Debashish who raised a technical ticket & was suppose to get back within 24-48 hrs which never happened after which so spoke to multiple agents Priya, Aurgya, Aishwarya, Shivam & more all of them were dumb & useless & atlast spoke to Poonam who said we have to contact airlines for rescheduling back to Dec. For all of these I had to pay rs.63808 for a ticket which would ve costed me only rs.44000. I would urge everyone not to never use MMT as they are fraudsters.
Reply from Makemytrip
