Ragi Raghavan

India

Reviews

Review of Makemytrip


Rated 1 out of 5 stars

WORST WORST company ever

WORST WORST company ever, only I could rate them -0, such a pathetic service. MMT can only mint money from customers. I had booked my flights from Bali to Mumbai for 9th Dec 2025 & my husband tried rescheduling it for the 13th Dec 2025 on their App itself, while doing it on Pay & Confirm the App was getting refreshed multiple times & later did a payment of rs.5608 after which we got our e-tickets which had a date of 13th Feb 2026, immediately I called MMT & there helpline no was going on IVR after multiple attempts got connected to an agent Debashish who raised a technical ticket & was suppose to get back within 24-48 hrs which never happened after which so spoke to multiple agents Priya, Aurgya, Aishwarya, Shivam & more all of them were dumb & useless & atlast spoke to Poonam who said we have to contact airlines for rescheduling back to Dec. For all of these I had to pay rs.63808 for a ticket which would ve costed me only rs.44000. I would urge everyone not to never use MMT as they are fraudsters.

October 12, 2025
Unprompted review

Reply from Makemytrip

Dear Valued Customer,

We sincerely apologize for the inconvenience caused the experience sounds truly frustrating.

Could you please share your booking ID and any other relevant details such as your registered email address or mobile number? This will help us assist you more quickly and accurately.

Warm regards,
MakeMyTrip Care