Refund issue
Fridelent app. I was their regular customer. Sometimes I face checking problems. But this time i was making a booking and got unsuccessful but they take money from my card and now its been not refund. No emails reply from their side. Customer service Calls pickup waiting time is horrible.
As per my bank they didn’t initiated any refund. Be careful booking from this app.
September 25, 2025
Unprompted review
Reply from Makemytrip
Dear Valued Customer,
We sincerely apologize for the inconvenience caused the experience sounds truly frustrating.
Could you please share your booking ID and any other relevant details such as your registered email address or mobile number? This will help us assist you more quickly and accurately.
Warm regards,
MakeMyTrip Care