Trip.com Reviews 153,790

On line service is very nice in every time called, more service mind from every persons received phone. Very convenience when the flight schedule changed with any reasons. Thank you for your kind atte... See more

I was disappointed by HK Express how this company handled my flight schedule (changed from 10:40am to 4:30pm & charged me for the change /cancel fee. We lost the entire ticket money. After talking wi... See more

Trip is not much different from others. Why don’t trip stand and dare to be different? Offer free dates change, offer lower price than the airline and offer better items on the airticket . Also offer... See more

Everything worked. The site had clarity and presented options in a clear manner conducive to customers making informed choices. Hopefully there will be no glitches at the time of flying. If this is... See more

I’ve booked several hotels and flights through Trip.com, and everything has always been smooth and reliable. The prices are great, the app is easy to use, My booking details were accurate, check-in... See more

I was urgently booking a next flight out due excruciating pain and needed to get back to visit my doctor. Everyone was really helpful via the chat and special shoutout to Fatima because she co... See more

Extremely disappointing and manipulative experience. The moment you search for a flight and proceed to payment, it suddenly shows as “sold out.” Yet, the exact same flight remains listed — only at fou... See more

Had been using Trip.com for almost 2 years for my business travel and it had been helpful in many ways. I like it's refundable booking arrangement since my schedule varies and could suddenly change th... See more

Hello Trip.com team, I’d like to share that my experience with your platform was smooth and convenient. The booking process was easy, the ticket confirmation came quickly, and everything went exa... See more

Easy to navigate the app. Wide range of services such as including booking of train services is a plus. The point system to use as cash rebate for subsequent bookings and other benefits such as free a... See more

I had an issue with Lufthansa and they denied my boarding and it wasn't my problem and Lufthansa denied its their mistake. Yet after many back and forth with them Trip team especially Mr Eric were abl... See more

The booking process was easy and Trip kept us informed about changes to the times of the trains we had booked. We had seats that sounded like they would be next to each other (consecutive numbers) whe... See more

I recently booked my trip through Trip.com, and the whole experience was excellent. The website was easy to use, with clear information and great prices compared to other platforms. I especially liked... See more

The customer success team did it right this time. Thank you for the service recovery and the trust placed. You have earned yourself a supporter who will continue to book through your app cos you thin... See more

all my bookings with Trip.com have been flawless and cannot rate them high enough , all bookings easily done and had zero issues when travelling using their booking system

Easy website, great selection of flights, airlines and flight times, Very good flight prices. Easy to see if luggage cost was in the ticket price. Given the option to book seats. Flights and seats co... See more

24 hours Service is good. When there is a complicated case like mine there should me only one chosen agent who is dealing with the issues of the customer. This saves time for both, the Agent and the... See more

I used Trip.com during the last 4 weeks in China for booking trains and ferries. It was very convenient and user friendly. Using this App, I was able to organize my trips and tours by myself accordin... See more

Trip offers train travel at a very reasonable price compared to other websites that is how I've obtained my tickets to a couple of destinations. If Trip can make a journey less expensive then thats wh... See more

I am very grateful and satisfied with the support that Mr. Morgane has provided for my work. I hope that I will have an even better and more excellent experience in my future trips. Overall, Mr. Morga... See more

Easy to use website site. Flight prices and time are straight forward and very competitive. Able to confirm my reservation quickly and Zi can download my travel ticket to my Google Wallet for convenie... See more

Easy to use, convenient, and offers fair prices. The support team responds quickly and always does their best to resolve any issues. Even when my flight was delayed, they reached out through every po... See more

Where can I start. Their reward system is absolutely fantastic. Their customer Service? Over the scales, Never seen such Excellence when dealing with customers. Prices are always cheap and have I ment... See more

We searched various sites to obtain the best deal and Trip.com outbeat the rest (to the point I thought is it too good to be true). We booked the day before we were attending, we chose the 11am experi... See more

Started using Tripcom over the past year..find them cheaper than other on line sites. But not always choice can be limited in some parts of the world. You pay up front, which suites me as have long tr... See more

My wife and I booked flights from Ballina to Sydney separately but at the same time, My wife received 2 booking confirmations but I did not receive my confirmation. I found it very difficult to contac... See more

Went well because I didn't need any support help this time. The booking process for Trip.com is excellent. But if you need support, they are very untinfomed. "Talk to your airline." That seems to... See more

My booking reference 1688889428960960. Drummer was very helpful and he was able to resolve my matter effectively. He is also well manner and the conversation with him make me fill very comfortable,... See more

Was impressed that I can reserve a seat for free as I didn't reserve on my last trip and I almost didn't get a seat. And the info on flight status and baggage collection was really helpful.

On the skyscanner website they where cheaper so I choose to book via them only to find out that i had to pay 250 dollar at the airline for the 2 seats thank you very much So it is not cheaper and... See more

I always use Trip.com for my travel arrangements. In my opinion they are highly customer focused, give updated travel information when relevant, are reliable and offer the best prices available. I wo... See more

I had an issue with my ticket issuance, and Ruby from Trip.com handled it with exceptional professionalism. She clearly explained the situation, provided timely updates, and ensured that everything... See more

great app and excellent service easy to access and safe allows me to purchase tickets and hotels in instalment basis free of charge and no interest

Very supportive program . I am 60+ and was able to proceed throughout the payment , without being carried back to the beginning. This is the first time buying air tickets with agent and quite impress... See more

Trip is amazing. Great interface for easy check on prices, coins that count towards future flight discounts, and a smart and hassle-free payment system.

Zero problems booking and paying. In fact the site allowed me to choose my seats for my wife and me and all the options up front. Eastern only allows one check in bag per person, but we are seniors so... See more

Using your flight booking's for the first time. Look, feel & navigation excellent. Seamless process. Will certainly continue to use your products & services. Thank you!

I made a Flight+Hotel reservation for the upcoming days using Trip.com. My Hotel Ref. Number is: 1321656914110889. I have chosen for the hotel "breakfast included" and started the search. From the sea... See more

Great tour, drivers very punctual, our first driver got sick so another driver took over, he was very funny and we had a great tour. We saw a lot and had enough time for everything, would recommend.

Very confused with the payment method As I pay through QR before and it took my money with out issuing my flight, so I have to pay twice and my first payment refund is on pending now .

Costs is a major factor then extra handouts like free buffet before flight ... past 3 years trip.com has issued reasonable rates for me and recent 3 flights

Trip.com can be trusted. I bought eSim from them for the trip to China, it worked perfectly without any issue with Google services. And it is cheaper than any other eSim seller. I had to cancel one of... See more

Great experience with trip.com but they could do more flexible tickets changes so you can change the departure date and returning date

I used trip.com for booking of flights few times. Always price of booking was good in comparisons to other portal and everything was ok with my reservation. This is the reason I prefer to use this we... See more

I always use trip.com as I can find a lot of flight options and easily puzzle my own schedule together. Searching for hotels on their map is great as well!

Booking process was easy and clear, tickets and lounge vouchers sent on time, flight updates were ontime as well.

The Trip.com app is super easy to use, and whenever I run into any issues, their customer service team is always friendly, helpful, and quick to respond.

Just booked my DMK → HKT flight via Trip.com — and it was surprisingly fast and easy! Took less than 5 minutes to find a great deal and pay. The app shows all airlines in one place and lets you filte... See more