Google shipped a phone to my old address (not updating shipping address when I changed my billing address) and is doing absolutely nothing to help me. FedEx wont deal with me since I am not the shippe... See more
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purchased 2 playstore cards both…
purchased 2 playstore cards both wouldnt redeem i tried with the first and it didnt work so i had to upload all the crap they wanted chatted to someon they said 3 bussiness days so i purchased another tried same crap chatted again with someone they read from a script no good service is atrocious finally i entered codes via the computer they worked google if you read this your customer service SUCKS!!!!!!!!!
Three Hours, Six Agents, No Resolution
If I could give zero stars, I would. After more than three hours and being passed between six different agents, I still didn’t get a simple credit applied to my purchase — a credit they confirmed I was eligible for from the very beginning.
Instead of fixing the issue, I was instructed to cancel my order, subjected to pointless troubleshooting steps, and directed to multiple order pages that failed. Each agent admitted the problem but passed me along like a hot potato, wasting my time and leaving me with no resolution.
I walked away with nothing but a canceled order, hours I’ll never get back, and an unbelievable amount of frustration. For a company of this size, the complete lack of accountability is shocking. Worst customer service I’ve ever experienced.
I LOST ALL MY IMPORTANT FOTOS of my 1…
I LOST ALL MY IMPORTANT FOTOS of my 1 year old son. I bought the new Google Pixel 8 pro mobilephone, and 1,5 year later the screen suddenly went black. Then I took the SIM card in my boyfriends phone and login to my Google account and took a back-up twice in the Google One cloud, two days later I send the phone to repair, and around 5-6 days later suddenly all my photos from 2025 went missing, and also the Google fotos from my boyfriends phone got mixed to my phone. I have talk with the so called Google support over 14 days, the response is awefull, they keep mixing my story wrong and blame it on me. Im so mad! I cant get a proper explanation on what happened to my photos, and why my boyfriends photos got on my Google fotos account? ALL my videos and photos of my first son is gone. I will not recommend their products, phone, cloud store, Google fotos and their services.
Really want to watch nrl live free
I give google support a one star review…
I give google support a one star review because zero is not an option. I have a website and for some reason they have marked it as misrepresentation. Every time I contact support, which is a hassle to begin with they just send a standard email with their policies which we fully adhere to. It is literally like talking to a wall. No wonder Google will become obsolete soon in this age of AI. Wish Xai would create a browser.
Google deserves to die out and the sooner the better
Google never listens to their customers. Its become like a behemoth that doesn't know its arse from its elbow.
Dire service for the UK. Search results that don't relate to anything in particular except american rubbish. Tools used to have UK search but you have to seek it out in advanced search now. What a palaver. Google help no help at all and they are not interested in providing a good service.
Save yourself a massive headache, just make a new Google Account
Very dismissive and full of PR canned responses. You'd be better off taking the weekend off and creating a fresh Google Account and hoping the problem goes away.
Their responses are so bad and purposefully useless, that I'd take the hassle of changing EVERY SINGLE WEBSITE's email ID than dealing with Google Support ever again.
I guess their lawyers actually figured out that they're too big to fail and can get by with ignoring every problem. Even this review is probably useless...
Vive la Capitalisme!
Total views307
Total views of 307 ha please 🥺 channel theak kardo na please
The customer support messages are…
The customer support messages are AI-generated. I imagine they think this is novel, efficient and exciting.
It's not; it's obnoxious, heartless and disgusting.
Google costumer service is I don't know lets
It is something. Google costumer service is I don't know lets be honest its shxx !
A very below average attempt at…
A very below average attempt at offering customer service. It basically took them a week to resolve absolutely nothing and I ended up chasing their courier myself to get any kind of resolution. Do not use unless you absolutely gave no other option.
He figured out a 3rd party contact on…
He figured out a 3rd party contact on my phone that was stealing my data
Google Support Failed Me Despite Legitimate Gift Card Purchase
I purchased a $50 Google Play gift card through Klarna—an authorized seller and legitimate platform. After completing the purchase, I received the code via email and attempted to redeem it. The code initially showed the full $50 value, but then triggered an error saying “more info needed.” I completed the verification form as instructed that included clear evidence of my legitimate purchase through Klarna.
Google Support later told me that their team of specialists—whose sole job is to verify that gift cards are legitimate and purchased through authorized sellers—had reviewed my case. Despite the fact that I did purchase the card from an authorized seller and have clear evidence to prove it, they still flagged it for “inconsistencies” and denied me the ability to redeem it.
This makes no sense. I followed all steps, provided all documentation, and still Google dismissed my claim without a clear explanation or a real resolution. I was left with a worthless code and no support, even though I’ve done nothing wrong.
I'm not giving up though! Klarna has proven to be not helpful in this situation and pretty much let me know that there is nothing they can do, they won't refund my money, and good luck fixing things!
I will be looking into any next steps I can take to escalate this issue further up, because I refuse to throw $50 dollars away just because their "specialists" can't do their job correctly!
But, until then, I feel it’s unacceptable that Google won’t honor a legitimate gift card purchase or take further steps to fix their mistake. For a company of this size, the lack of accountability and transparency is extremely disappointing.
Open all site
Google are not ensured their customer…
Google are not ensured their customer satisfaction. Google are ensured their customer disappointing.
Google does not provide any help or…
Google does not provide any help or customer service. I have a Google Fi account and my phone broke. I need to log into my account to get my phone number but I could not log into a new device without the phone number. No one at the Google Fi chat could help me and Google account customer service information does not exist. To even cancel Google Fi, I need to get into my account as the Google Fi chat can't even cancel for me.
Accidentally incurred high API costs
Accidentally incurred €327 in API costs despite having €264 in free startup credits that weren't used.
Support is intentionally hidden and unreachable - clearly designed to prevent refund requests.
Project ID: learned-acolyte-461013-g9
WARNING: Extremely non-transparent pricing structure. Google makes it easy to spend money but impossible to get help when things go wrong.
Free credits should have covered these costs automatically. This feels like a deliberate trap for new users."
Google Suspended My Business Profile Unfairly – Deeply Disappointed by Their Flawed Policies
I’m extremely frustrated and disappointed with Google’s handling of my Business Profile suspension. I’ve been living and running my business in Geneva, Switzerland, yet Google has suspended my Google My Business (GMB) account citing a “geographic discrepancy.”
Here’s the irony: I live in Switzerland, my business is based here, and I even run Google Ads using a Swiss credit card. But despite all that, Google decided to suspend my account because, according to them, the “profile manager is located in Pakistan,” while the business location is in the US. That’s not even accurate — my business is NOT based in the US, and I manage everything from Geneva.
They sent a robotic response that shows zero understanding of real-world international business operations. In today's digital era, it’s normal for businesses and managers to work remotely or travel. But Google is still stuck in some outdated model where they expect every profile manager to physically sit in the same location as the business address.
Their response reads:
“A key requirement is that both the profile managers/co-owners and the business location must be in the same geographical region to maintain profile integrity.”
What kind of flawed logic is this? So if you move countries, you’re expected to either close your business or change your entire online identity? This policy is not just unreasonable — it’s damaging to small businesses trying to stay visible online.
Despite explaining my situation, showing that I live in Switzerland, and even providing proof through ad spend and billing info, they’ve refused to reinstate the profile. No proper escalation. No human logic. Just a generic rejection.
Google’s policies are inflexible, poorly implemented, and frankly, hostile to global businesses. Their support is slow, impersonal, and offers no real path for resolution. I expected much better from a company that claims to support small businesses.
Google needs to seriously revisit its GMB policies and offer proper, human-based support — especially for legitimate business owners who rely on their platform to survive.
I am filing a lawsuit again the Google branch in Zurich, I worked so hard and In the end I get this reward from Google, I won’t surrender, my hard work was useless for them, they even ate my money of google ads
total joke
Ugh, Google's customer service is a total joke! All the replies are straight-up bots, and it legit drives me nuts when I need help.
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